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The Westin Dallas Downtown

4.0 star property

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Photo gallery for The Westin Dallas Downtown

Exterior
Outdoor banquet area
Daily buffet breakfast (USD 24.95 per person)
Property amenity
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
$223
includes taxes & fees
Oct 17 - Oct 18

Explore the area

View in a map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • Place, American Airlines Center
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 725 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(55 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 725 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 754 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

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About this property

The Westin Dallas Downtown

4-star hotel in Downtown Dallas
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Dallas Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 21 meeting rooms. Event facilities measuring 7320 square feet (680 square meters) include a conference center. This business-friendly hotel also offers a library, gift shops/newsstands, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin Dallas Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,320 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.525 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

Reviews

The Westin Dallas Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

Reviews

10/10 Excellent

Jesus

Stayed 1 night in Jun 2025

6/10 Okay

Robbie

Business traveler
Liked: Cleanliness
Rooms were hot & beds very uncomfortable
Stayed 4 nights in Jun 2025

4/10 Poor

unique

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Arrived an hour after the 3pm check-in time. Purchased room was not available. Front desk said they would hurry and get a room cleaned. An hour later we finally got a room. Room was missing trash bags, and a few other typical items in the room/bathroom. Outlets next to bed were not working. Toilet wasn’t filling with water correctly. Parking online was stated as a cheaper price in comparison to the charges received in the email statement. Also, I was told my truck would fit in the garage. Unfortunately, when you pull into the garage it seems the initial overhead height limit is a lot lower than stated, so it’ll scratch the paint on top of your truck. On a positive note, the cowboy valet guy was awesome and very helpful. The views from our room were amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Stayed 1 night in Jun 2025

8/10 Good

Susan

Business traveler, Traveled with family
TV is archaic no ability to sign on to own Netflix, Hulu, etc accounts and TV guide completely inaccurate - station listed incorrect and program listed incorrect. Also, no microwave in the rooms. Staff was great - very helpful and accommodating.
Stayed 4 nights in Jun 2025

4/10 Poor

Paola

Traveled with partner
Fire alarm went off at 3am, after evacuating from floor 27th nobody was at long to talk to us and reassure us what happened. If it was even safe to head back to room er . Very disappointed
Stayed 1 night in Jun 2025

10/10 Excellent

Albert

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Vonder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for shopping, dining and sightseeing. It was also closely located to a park with water fountains. Very nice and relaxing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edi

Stayed 1 night in Jun 2025

8/10 Good

Aron

Liked: Cleanliness, amenities, property conditions & facilities
Safe and very clean.
Stayed 1 night in May 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Keylon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Dudius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice
Stayed 1 night in Jun 2025

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shannon

Stayed 2 nights in Jun 2025

6/10 Okay

Bethany

The hotel was nice but there were several homeless that made me feel unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Fedir

Exceptional place!
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I am in a customer service-oriented profession myself, and I cannot praise the Westin staff enough. From the time I drove up and met Basile at the valet parking area and Angela at the registration desk, my stay was excellent. Basile is one of the nicest young men I have ever encountered and when I complimented his service, he replied, "my job is easy because I love people!" Now that's the perfect employee in my opinion. Angela, as well was more than accommodating at the front desk. The only negative I have is having to swap elevators to get to the parking garage was a little inconvenient, but not nearly enough to keep me from staying with the fine folks at the Westin Dallas Downtown on my next stay. May God bless them for their exceptional service!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I am in a customer service-oriented profession myself, and I cannot praise the Westin staff enough. From the time I drove up and met Basile at the valet parking area and Angela at the registration desk, my stay was excellent. Basile is one of the nicest young men I have ever encountered and when I complimented his service, he replied, "my job is easy because I love people!" Now that's the perfect employee in my opinion. Angela, as well was more than accommodating at the front desk. The only negative I have is having to swap elevators to get to the parking garage was a little inconvenient, but not nearly enough to keep me from staying with the fine folks at the Westin Dallas Downtown on my next stay. May God bless them for their exceptional service!
Stayed 3 nights in Jun 2025