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The Westin Dallas Downtown

4.0 star property

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Photo gallery for The Westin Dallas Downtown

Exterior
Property amenity
Lobby
Meeting facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Pet friendly

Explore the area

Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Dallas World Aquarium
    ‪6 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪9 min walk‬
  • American Airlines Center
    ‪19 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 725 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, View, Corner

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

  • 725 sq ft
  • Sleeps 5
  • 2 Queen Beds

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The price is $215
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$256 total
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About this property

The Westin Dallas Downtown

4-star hotel in Downtown Dallas
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Dallas Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 21 meeting rooms. Event facilities measuring 7320 square feet (680 square meters) include a conference center. This business-friendly hotel also offers a library, gift shops/newsstands, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin Dallas Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,320 square feet of space)

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.819 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan, Carlsbad

Traveled with family and small children
Liked: Cleanliness, staff & service
The location in Dallas is fine and the price was mostly fine, but it was incredibly noisy given the fact that we didn't see another hotel guest the entire 3 days we were there. Outside noise, elevator noise, people talking who knows where, etc. The beds and pillows felt more like a discount motel than a Westin, can't imagine returning there to stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel if you are going to be in the downtown Dallas area. It has great dining options as well. My favorite is the pub downstairs. Very friendly staff and great dining choices. The front desk, cleaning, and valet are friendly and efficient.

10/10 Excellent

Nadina

Stayed 3 nights in Nov 2024

6/10 Okay

Ambrose

Stayed 3 nights in Nov 2024

10/10 Excellent

Brett, Lake Tapps

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and the staff was great. The Irish Pub on street level has a solid menu with friendly staff. Will be staying here the next time I’m in Dallas. Only issue was they had water heater problems the first day so showers were lukewarm at best.
Stayed 5 nights in Dec 2024

2/10 Terrible

Rhonda

Stayed 2 nights in Oct 2024

6/10 Okay

Rainey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaqueila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in was a breeze. Staff was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Just what I wanted
Stayed 1 night in Oct 2024

10/10 Excellent

sheida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Yoshinori

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite Expedia pays for the accomodation fees on my behalf, Westin took all the room charges from me and they didn't understand what I explained regarding the Flight and Hotel package. I contacted Expedia about my anger and disatisfactions reght after I returned to the U.K but Westin has not yet refunded the charges despite they confirmed Expedia that they will do so. Terrible isn't it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as promised

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not a bad property, but expected more from Westin. Everything in the hotel had seen better days and was a bit beat up. The room itself was very clean though, and you can't beat the Westin beds.
Stayed 2 nights in Nov 2024

8/10 Good

Sindy, Grapevine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking great customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Downtown, Parking available for a fee and it’s walking distance to many restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Veronique

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view. Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Deadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave it a 4 out of 5 because the pool / hot tub was out of order, but it was a very nice place.
Stayed 1 night in Nov 2024

10/10 Excellent

Saylor

Stayed 2 nights in Oct 2024

6/10 Okay

Yoel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Oct 2024