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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Reception
Bar (on property)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas World Trade Center
    6 min walk
  • Medieval Times
    3 min walk
  • Victory Station
    20 min walk
  • Dallas, TX (DAL-Love Field)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hilton Garden Inn Dallas/Market Center

Pool
Hot Tub
Pet friendly
Parking included
4.0 out of 5, Very Good, (1009)
The price is $212
per night
$248 total
includes taxes & fees
Jan 6 - Jan 7
Hilton Garden Inn Dallas/Market Center

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel in Dallas Design District
A 24-hour fitness center, a 24-hour business center, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Tru by Hilton Dallas Downtown Market Center is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 21 2024 to January 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 498 out of 1088 reviews" "
Rating 8 - Good. 224 out of 1088 reviews" "
Rating 6 - Okay. 159 out of 1088 reviews" "
Rating 4 - Poor. 88 out of 1088 reviews" "
Rating 2 - Terrible. 119 out of 1088 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was that elevators were not working and was staying in 4th floor .
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms close to the highway you will hear the traffic all night. We requested a different room on the other side for our next night and they changed us with no problem. Front desk staff very nice. We knew about the elevator being down but would have been fun to check out the rooftop bar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martha

Traveled with family
Liked: Property conditions & facilities
The young lady at the front desk Samantha was exceptionally nice and accommodating to our needs especially when she arranged our accommodation to the 1st floor. The elevator was not in service and this was a plus on her part. The room was nice but the pillows were very uncomfortable and the noise from the freeway was horrible. There should be more people like Samantha representing these hotels.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service
24/7 service. Elevator was broken
Stayed 2 nights in Sep 2024

10/10 Excellent

Mackenzie

Stayed 1 night in Aug 2024

8/10 Good

Wendy, Dallas

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Byronneshia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
CLEAN
Stayed 3 nights in Sep 2024

2/10 Terrible

Jameshia

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My stay at this property was HORRIBLE…..will be contacting corporate. We were notified at arrival that the elevator will be out the whole weekend so my boyfriend and I had to carry our heavy luggage up to the fourth floor. Due to my foot being fractured recently it was hard for me to do that from Friday to today(09/16/2024). We didn’t get to enjoy the rooftop lounge because we didn’t want to continue walking up the flight of stairs. As we left out one afternoon we asked for more towels and never received them. Our shades in the room didn’t work properly. The toilet didn’t flush correctly. There was a noise every night that sounded like someone was trying to enter our room. The limited breakfast was HORRIBLE!!! I believer that there should be some type of compensation for the elevators being down THE WHOLE WEEKEND!! Again, I will be contacting corporate.
Stayed 3 nights in Sep 2024

6/10 Okay

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good stay just needed somewhere to spend the night. Only thing is that it’s next to the high way so you’ll be hearing vehicles all night lol but front desk is super friendly and helpful 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Jyfena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! Great customer service, friendly staff. I will stay there again when i return to Dallas.
Stayed 3 nights in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jerrod

Stayed 3 nights in Sep 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice visit. Staff very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in May 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Clean but very no-frills
Stayed 1 night in Sep 2024

2/10 Terrible

Abdul

Stayed 2 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken elevator
This is a great hotel the location was perfect and all the restaurants nearby were amazing as well I would have given the hotel 5 stars but I’m going to give 4 stars because the elevator was broken and I just had surgery and I had to keep climbing the stairs which my doctor told me to keep away from stairs but the guest service did help me with my luggage so that was a plus. It’s just climbing the stairs due to the broken elevator that took away the 5th star.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing the staff was amazing and help out greatly definitely will be coming back
Stayed 1 night in Sep 2024

10/10 Excellent

le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so good and staff is very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very covenient near Downton Dallas. Will definitely recommend to family and friends!!
Stayed 1 night in Jul 2024

6/10 Okay

joe

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel with great customer service
Stayed 1 night in Aug 2024