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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Reception
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$102
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Place, Dallas Market Center
    ‪7 min walk‬
  • Place, American Airlines Center
    ‪19 min walk‬
  • Place, Dallas World Aquarium
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(128 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Dallas Downtown Market Center

Hotel in Dallas Design District
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Tru by Hilton Dallas Downtown Market Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Reviews

Tru by Hilton Dallas Downtown Market Center Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 647 out of 1275 reviews
Rating 8 - Good. 242 out of 1275 reviews
Rating 6 - Okay. 173 out of 1275 reviews
Rating 4 - Poor. 96 out of 1275 reviews
Rating 2 - Terrible. 117 out of 1275 reviews

Reviews

10/10 Excellent

Randy

Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, clean tools
Stayed 2 nights in Aug 2025

6/10 Okay

stephanie jo

Business traveler, Traveled with partner
Homeless people across the street and on sidewalk in front of hotel Very very noisy!! Even has ear plugs by bed .
Stayed 1 night in Aug 2025

6/10 Okay

Douglas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wont go back unless Im ly going to the rooftop bar

Mediocre at best. Condition for a Hilton seemed subpar. Breakfast was below average. Bed was hard. Tile floors dirty. Just blah all around. Def bot worth 225 a night. Maybe 125!
Stayed 1 night in Aug 2025

8/10 Good

Mirla

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire stay was pleasant. Quiet despite a bar being on the roof. All in all an enjoyable experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dezzarai

Stayed 3 nights in Aug 2025

10/10 Excellent

revis

Liked: Cleanliness
Cool bar on the roof
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was super nice. I hated there is no microwave in the room. We didn’t realize this until we were ready to warm up our food after a fun night. The only other complaint is the elevator wait time since they have a roof top bar. The hotel is right next to Medieval Times which is something we are wanting to do. We will definitely visit again.
Stayed 1 night in Aug 2025

6/10 Okay

Jobani

Liked: Cleanliness, staff & service
The club keep me from entering the hotel for a long time and waiting on the elevator took a while
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The hotel was very clean and the bar on the roof of hotel was nice and relaxing.
Stayed 2 nights in Jul 2025

8/10 Good

Josephine

Traveled with family
Liked: Amenities, property conditions & facilities
You have so-called valet people standing around telling incoming hotel guests to figure out their own parking issues. No assistance for parking and waiting over 30 minutes to get into the lobby to check in. It’s ridiculous because of bar folks!! Charge them for parking instead of hotel guests since they seemed to get priority!!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
My boyfriend and I visited Dallas to attend a concert at the American Airlines Center (AAC) and really enjoyed our stay at this hotel. The hotel is within a walkable distance to the AAC and other locations downtown if you don’t want to drive or get an Uber/Lyft. Our room was clean and we didn’t have any issues with it. The hotel breakfast was
Stayed 2 nights in Jul 2025

8/10 Good

Shannon Kelly

Traveled with family
EVERYTIME!!!!…. I make reservations through the front desk or Expedia I get a handicapped room( when we get to the property they don’t have a room for me that,s assessable EVERYTIME!thank goodness for an exceptional employee that went out of her way to get me in a room that I could use “MIA”that’s her name,she was kind and considerate to everyone….i have been promised thousands of points from HILTON FOR MESSING UP MY RESERVATION! I’ve not seen even one(1) yet.Lasr year for my sisters BD in July ,I booked 3 nights in Dallas on 75,then called back to see if I could book it another night…they said”sure”.we get to the property and that room had not been available for one whole month, so for our inconvenience they gave us 10,000 points( a whole 20-25 dollars….ive yet to see that…then we went to Vegas and was promised 3,000 points if we booked before Christmas…still waiting on our points….i have NEVER gotten anything they promised…..also was given 2 breakfast credits once, when I got my bill ,they charged us for one….then to top it off they make you feel likes it’s our fault( not Mia)!!!im just touching the surface here on This reply,I feel it’s going to deaf ears….I am very Leary of booking with Hilton anymore
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

It was an all around great experience and we will stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tocarra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Etaya, Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the monkey bar on the 9th floor jumping
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sky

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice my new favorite spot
Stayed 1 night in Jul 2025