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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Bar (on property)
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$105
includes taxes & fees
Oct 27 - Oct 28

Explore the area

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1949 N STEMMONS FWY, Dallas, TX, 75207
  • Place, Dallas Market Center
    ‪7 min walk‬
  • Place, American Airlines Center
    ‪19 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(127 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(68 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Dallas Downtown Market Center

Hotel in Dallas Design District
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Tru by Hilton Dallas Downtown Market Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Reviews

Tru by Hilton Dallas Downtown Market Center Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1245 reviews
Rating 8 - Good. 239 out of 1245 reviews
Rating 6 - Okay. 176 out of 1245 reviews
Rating 4 - Poor. 93 out of 1245 reviews
Rating 2 - Terrible. 123 out of 1245 reviews

Reviews

10/10 Excellent

JOSE ALFREDO TOVILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy céntrico
Stayed 1 night in Jul 2025

8/10 Good

Kerra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Charles, Granbury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like the fact that my wife and kids went to the top floor to see the view, but was very rudely greeted by the manager of the so called bar. He consistently raised his voice at my family even after they were already aware that the area was closed and trying to leave. We will not return to this property for that reason!
Stayed 2 nights in Jul 2025

2/10 Terrible

Vida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air did not work in my room and it was hot and miserable. The room was OK, but it was hot and getting up the elevator was a long wait because of the monkey bar on the roof but I did enjoy the monkey bar but I had to wait for at least 30 minutes to get to my room
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price i was very happy really nice and clean. They also have a great breakfast selection. I would absolutely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 2 nights in Jun 2025

2/10 Terrible

LeAndra, Bozeman

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We love the Tru brand and stay in it across the country. This Tru is not the one. There is a bar on the 9th floor of this hotel that is clearly popular. If you leave the property after 5pm it will take 30+ min to get back into the parking lot as you fight for entry with the bar’s valet parking team. They share one parking lot and the lot is far from sufficient. You also share an entrance and hotel with the bar crowd who come in large groups. The amount of noise from the bar crowd, the elevators and the road outside is a lot. Breakfast was mediocre and not complete. The road noise in the rooms, even on higher floors, is atrocious. They tried with the ear plugs and white noise machine on the bedside table but it wasn’t enough. This was easily the worst Tru we ever stayed in. This location is far from meeting standards of the Hilton brand. I would encourage anyone who wants convenience and a good nights sleep to choose another location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

The hotel is located next to the freeway and can be heard all night. I realize that ear plugs and a white noise box were provided however it is time the hotel invest in insulation and new windows.
Stayed 4 nights in Jul 2025

6/10 Okay

Charlie

Stayed 2 nights in Jul 2025

10/10 Excellent

Lawrence

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar in hotel created way to many people waiting for the elevator and just felt extremely busy
Stayed 1 night in Jun 2025

6/10 Okay

Kamal, Warren

Traveled with group, Traveled with family
Liked: Property conditions & facilities
The hotel was ok. It had a damp smell in the room. The front desk personnel were friendly. The free breakfast was also ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamarcheon

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop bar
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a great stay!

We received a text from the hotel asking if we needed anything and we told them we needed another pillow. They said sure, come to the desk and grab it, but we are so tired we just didn't go down. They ended up bringing us one around 10 pm. We REALLY appreciated that service!!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

It had NO microwave,coffee pot in the rooms, swimming pool, limited parking because of the bar being there.
Stayed 2 nights in Jul 2025

10/10 Excellent

DESIRIE

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with convenient parking. Great service and breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Francisco

Disliked: Staff & service, room comfort

Too much noise and not many parking spots.

You can hear all the highway noises throughoutthe night, and the nearby rooms. The entrance to the parking, horrible, we had to wait about 20 mins because of how small the parking is, then I was told there might be parking available, really? After I paid for parking. Way to crowded for the small parking area and way too many noises. If you want to be at peace or get some rest, do not stay there.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Traveled with family and small children
Liked: Cleanliness
The property is in a convenient location and overall met our needs. We had a reservation, but upon arriving late in the evening, we were told there were no available rooms. The staff initially planned to walk us to another hotel, but after waiting for over an hour, we were informed that there was a room available. We’re not sure what happened, but it was a tiring experience, especially with a child and a baby. That said, the room itself was decent and clean, though the AC was a bit loud. We had previously stayed at a Tru and had a good experience but this one disappointed us.
Stayed 3 nights in May 2025

10/10 Excellent

Vera

Stayed 5 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 5 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was a decent hotel, located right off the Interstate. It was close to downtown. The toilet was clogged when we entered the room, I went to the lobby to let the front desk know, she had me wait while she checked in other guests. Then offered a plunger, as the maintenance was not in the building to fix. Finally she offered another room. The new room was nice and enjoyable. Parking was very limited.
Stayed 1 night in Mar 2025

10/10 Excellent

Resean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, close to plenty of attractions, very nice staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Grecia

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay
Stayed 1 night in Jun 2025