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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Relax in style with a fire pit and city views from this rooftop retreat.
Welcome to our reception area, featuring a sleek desk, comfortable seating, and a vibrant atmosphere.
Welcome to our hotel lobby, featuring a circular reception area with a comfortable seating space and a large window offering a view of the outdoors.
Relax in style with a panoramic city view from the comfort of this modern room, featuring a flat-screen TV and ample seating.
Relax in a stylish lounge area with a large TV, black leather sofas, and a city view.

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas Market Center
    ‪7 min walk‬
  • American Airlines Center
    ‪19 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(121 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(7 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in a tranquil outdoor seating area with comfortable sofas and chairs, sheltered by a pergola and umbrella.

DoubleTree by Hilton Dallas - Market Center

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1024)
$198 nightly
The price is $198 total
includes taxes & fees
DoubleTree by Hilton Dallas - Market Center

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel in Dallas Design District
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Tru by Hilton Dallas Downtown Market Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 548 out of 1168 reviews
Rating 8 - Good. 232 out of 1168 reviews
Rating 6 - Okay. 167 out of 1168 reviews
Rating 4 - Poor. 94 out of 1168 reviews
Rating 2 - Terrible. 127 out of 1168 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Liked: Cleanliness, staff & service, amenities
Tried to Uber. Couldn’t get location to load for Uber driver to pick me up. Hassle. Was busy noisy. Close to hwy. Staff very helpful & kind. Room clean and no issues.
Stayed 1 night in Apr 2025

10/10 Excellent

Monique

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite. Property & rooms were clean... felt like a new build. There is a store right next door. Only down side was the on-site restaurant/ bar was closed for renovations.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander, Palm Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, had a simple issue with the room and were changed to a better room and allowed to have late check out no issue ! Come early for the breakfast though
Stayed 2 nights in Apr 2025

6/10 Okay

Lydiana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The information I was given regarding pet fee was inconsistent and was not honorable. I had called way in advance to ensure my emotional support letter would be accepted and was told yes. But upon check in I was told otherwise. I stay at nice hotels almost 2 times a month due to work and have NEVER needed to pay. Also i requested two queen size beds and stated that at check in and was still give a room with ONE bed. Upon calling the front desk I was told that’it’s still the same price”. I did not care about the cost. I requested a room with TWO beds. Also they had no liners for ice buckets!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and we had a good experience with staff checking in.
Stayed 1 night in Mar 2025

8/10 Good

Ollyeon Jatae

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nhi

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Liz and Sharon at the front desk they are super awesome, friendly, and helpful! The hotel was amazing and I recommend it! Breakfast was tasty, staff was great, the lobby was full of fun stuff to do and homely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised and very impressed with Tru! My stay was made especially awesome by the staff, Tish. I’ll definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

jadayah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar isn’t even finished shouldn’t be advertised. We checked in early and were sent to a dirty room with a used toilet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Justine

Stayed 3 nights in Apr 2025

8/10 Good

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Olufemi

Liked: Staff & service
Disliked: Cleanliness
It was so impossible to sleep with the freeway traffic all night. Even with the conveniently provided ear plugs. They didn’t work. So frustrating and not worth the money if you are actually looking for sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Stayed 1 night in Apr 2025

10/10 Excellent

Jazmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharron and the rest of the ladies at the front desk were so friendly and knowledgeable. We enjoyed our stay. Rooms were nice and clean. Sharron was very welcoming and friendly. She definit
Stayed 3 nights in Apr 2025

6/10 Okay

Roger, Pflugerville

Traveled with partner
Disliked: Amenities
Very good breakfast, close to world trade center, good price. Poor maintenance...the WC was blocked and they didn't have a plumber available, so what they did was to leave a plunger by the door so we would do it ourselves.They did offer to give us another room but we had already organized our clothes and didn't want to have to pack/unpack everything again. The rooms are very basic.
Stayed 4 nights in Mar 2025

2/10 Terrible

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid it at all costs

Terrible hotel, should cost the third part of what I paid, I think they made it out of cardboard, you can hear all the noise from the cars, it wasn't clean, it feels disgusting everywhere and you don't want to touch anything, I'm disgusted, terrible night. They charge you for parking because no one stays at this hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Ryan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

BEWARE - CONSTANT ROAD NOISE!

Never again. Seriously, the noise was insane. I should've clocked those two packs of earplugs on the nightstand right away – red flag! The road noise from I-35E is constant, like, 24/7. But at night? Forget about it. It was so loud! I tried the earplugs they gave me – nope. Then I tried a white noise app with the earplugs – still didn't work. I even pulled a pillow over my head! Finally, I had to dig out my noise-canceling headphones and use a white noise app just to get some sleep. And it wasn't just me! I heard other people in the elevator and lobby saying the exact same thing. Breakfast? Don't even get me started. The toasters weren't working. The eggs and sausage? My stomach wasn't happy. And these weird pancakes from a machine? Inedible. The only decent thing was the coffee, which was actually really good. But yeah, that road noise was a dealbreaker. I will not be staying here again. Nope.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Verenice

Stayed 1 night in Mar 2025

6/10 Okay

Regena

Stayed 1 night in Mar 2025

8/10 Good

Rosaleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closet to market and room functional but highway and birds are loud
Stayed 1 night in Apr 2025