Tru by Hilton Garland Richardson

2.5 star property

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Photo gallery for Tru by Hilton Garland Richardson

Lobby
Lobby
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪3 min walk‬
  • Firewheel Golf Park
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪12 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Garland Richardson

Garland hotel close to Firewheel Golf Park
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton Garland Richardson features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Garland Richardson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Tru by Hilton Garland Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Feb 2025

10/10 Excellent

huong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Du

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Kyle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was great. However, the stay was average. Breakfast wasn’t very good, the pool was freezing, the blinds in our room were broken and the thermostat was awful.
Stayed 1 night in Jan 2025

6/10 Okay

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Broken and uneven tiles on bathroom floor. Heater blew cool air and was very noisy. Obvious rot around shower and bathroom. Wallpaper starting to peel off in bathroom. Gap under entry door, caused constant light and noise all night. Could hear everything in the next room because of thin walls or lack of sound barrier. Definitely not up to normal Hilton standards
Stayed 1 night in Jan 2025

4/10 Poor

Karina

Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in was so nice. She explained all of the amenities and made sure that we had everything that we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great cute place.
Stayed 1 night in Jan 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super pleasant stay!

The staff is UHmazing!! All smiles, super friendly, and always checking on you. Room was comfortable, bed and pillows awesome. Breakfast is run smoothly and was always stocked. Game room/hang out space needs some sprucing up.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Patricia, STOCKBRIDGE

Stayed 3 nights in Jan 2025

10/10 Excellent

DCora

Liked: Cleanliness, staff & service, property conditions & facilities
Love the design and colors of this property.
Stayed 1 night in Jan 2025

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service
Staff was fiendly & helpful, but several repairs were needed in our room. Generally, not very upgraded.
Stayed 5 nights in Jan 2025

10/10 Excellent

Devandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Jan 2025

4/10 Poor

RADIAH

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

TRU by HILTON Garland, Richardson

Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Stayed 2 nights in Sep 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Octavio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay. WiFi was down during my stay, also tv lagged wasn’t able to watch.
Stayed 1 night in Dec 2024

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service
The staff was amazing. The facility was not that great but stayable
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Stayed 5 nights in Dec 2024

10/10 Excellent

Charmaine P.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect!

Overall, everything was great and this had quickly become one of my favorite hotels in the area! My kids were in love with the soft mattresses and had a blast playing in the indoor pool for hours. We stayed for 2 nights and then ended up extending our stay for an additional night. The only issue we had was that the tv in my room was malfunctioning to where the tv remote wouldn't work on the tv. I requested a new one but it still wouldn't work. I was then told that this room had been previously been reported with the same problem by previous travelers. A little disappointing but not a deal breaker. I'd definitely stay here again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024