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Tru by Hilton Garland Richardson

2.5 star property

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Photo gallery for Tru by Hilton Garland Richardson

Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Reception
Lobby

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪2 min walk‬
  • Firewheel Golf Park
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪12 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Hyatt Place Dallas/Garland/Richardson

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1000)
$94 nightly
The price is $94 total
includes taxes & fees
Hyatt Place Dallas/Garland/Richardson

About this property

Tru by Hilton Garland Richardson

Garland hotel close to Firewheel Golf Park
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton Garland Richardson features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Garland Richardson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Tru by Hilton Garland Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Myesha Taylor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Worst TRU i have stayed in

My bathroom had water damage and the sink was clogged
Stayed 3 nights in Apr 2025

6/10 Okay

SHARON

Traveled with partner
Liked: Amenities
Didn’t clean room, are bring clean towels
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn, Temples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very welcoming as well as the staff. The hospitality was as amazing. Thanks for being so accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was so kind and courteous! I wish I knew her name, but she was blonde with long hair. It’s amazing how we just don’t see that kind of service anymore - it was a really nice surprise. The property is quiet, clean and has easy access to the highway for travelers like myself.
Stayed 1 night in Apr 2025

8/10 Good

Rah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice property, good location, hospitable amenities. However, the condition of the bathroom was only fair. There were noisy loose tiles on the bathroom floor and the shower had a loose footstool.
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service
Everything was 4 stars except NO microwave in the room and the refrigerator hardly worked.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

Enjoy my stay at this spot, first time there but will def stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The phone and television did not work. The folks at the front desk said that they have no idea how to fix problem.
Stayed 1 night in Mar 2025

4/10 Poor

Gia

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Unable to WASH, bad service!

I was at the hotel for a cheer competition event for my daughter. There were no clean towels for me and other families to use. The front desk staff was professional, but explained that there was no one on duty to get the guests clean towels to shower with. This was terrible service, considering the EXPENSE of the room. I would think that the owner/management would consider the capacity of guests that weekend, and make adjustments accordingly to accommodate paying customers, NOT to mention the name and reputation of Hilton hotels. This is the first bad experience I have had at a Hilton!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stefan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check out on this app stated 12pm. Check out was 11am. Lots of loud noisy kids. Overall stay was fine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service

Good except for bathroom

The tile in the bathroom needed replacing. Tiles were broken and moved and squeaked when stood on. Also the bathroom door squeaked as well.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Xochitl

Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eyerusalem

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Porschua

Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Karrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice!

Quick and easy check in with friendly staff, everything was clean. They had lots of activities like games and shooting pool available. Location was walking distance to many stores and restaurants. The breakfast was a nice bonus.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra Perry

Stayed 1 night in Jan 2025