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Tru by Hilton Garland Richardson

2.5 star property

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Photo gallery for Tru by Hilton Garland Richardson

Lobby
Lobby
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Reception
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
$90
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪2 min walk‬
  • Firewheel Golf Park
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪12 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,014 reviews
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About this property

Tru by Hilton Garland Richardson

Garland hotel close to Firewheel Golf Park
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton Garland Richardson features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Garland Richardson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Reviews

Tru by Hilton Garland Richardson Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1006 reviews
Rating 8 - Good. 183 out of 1006 reviews
Rating 6 - Okay. 105 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
Clean, good breakfast, friendly staff, comfortable rooms
Stayed 2 nights in Jun 2025

6/10 Okay

PAULETTE, MOUNT VERNON

Traveled with partner
I didn’t know it was a pet friendly hotel when I booked. There were too many dogs on the property. I prefer a no pets allowed hotel.
Stayed 3 nights in Jun 2025

4/10 Poor

Joseph Mark

Traveled with family
Liked: Amenities
The room had a terrible body odor. The sheets and pillows smelled awful. The swimming pool was cold. If I had not have returned late in the evening I would have requested another room. I will find another hotel in the future.
Stayed 1 night in Jun 2025

2/10 Terrible

Ami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs to be renovated, mold, broken tiles, water roach.
Stayed 3 nights in Jun 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, staff & service
Water poured in through bathroom ceiling and room windows during storm.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. It had all that amenities. That I look for in a hotel. I would stay there again absolutely.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Donald

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you want to see your first new, but run-down Hotel, this is it. The black out blinds were connected to motorized system that would not stop on its own. On close they binded because it was out of the track and one side ended up down while the other was still up. The rooms decor looks like it was purchased from a 99 cents store. This is an upgrade from a Motel 6, so don't let the pricing fool you, the only 'Tru' here is this ain't no Hilton.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish the pool stayed open longer for the softball players that have late games
Stayed 1 night in Jun 2025

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

Check in was terrible and took over an hour. The hotel had increased the rate of one of my two rooms and spent an hour arguing with me and another half hour yelling at hotels.com over the phone. The pool was soiled and the hot tub was shut down. The gym was a joke with broken and missing equipment. Never again!!
Stayed 3 nights in May 2025

8/10 Good

Hiwot

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Jason Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Karina was great! She checked me in with no problem. She also helped me out when my plans changed. When i had to add a 2nd night. I appreciate all she did for me. It made my stay GREAT!! Thank you, Karina!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Amenities, property conditions & facilities
The hotel was very colorful, neat and clean. We appreciated the extension on the check out due to the time of the funeral I was attending. The breakfast was hot and delicious, enjoyed the selection.
Stayed 1 night in Jun 2025

8/10 Good

Felicity

Stayed 1 night in Jun 2025

10/10 Excellent

Ruth G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s a nice, fresh smell when you walk in. Check in was easy as front desk girl was friendly. Love the pool table and other gamea in the lobby! Plenty of places to sit. Breakfast was really good for a free breakfast. Room was clean & love all the xtra charger ports, lights & hooks to hang bags/purses etc on. Bathroom had plenty of lights. Shower is nice & roomy with nice lemony smelling shampoo, conditioner, body wash & lotion in dispensers on hand.Only issue at all was inside shower there’s a foot rest for shaving legs. When you put your foot on it, it’s coming off the wall & while they offered body wash/shampoo etc, there wasn’t enough for 4 ppl for the every other day of housekeeping every other day so no major complaints. Ms. Sabrina @ the front desk is a gem!! My husband hung out in the lobby people watching, letting me sleep late & she was patient & friendly with every customer. Even the rude &/or grumpy folks. We stayed here 3-4 months ago. She was working then & she remembered us from the previous visit, making us feel special & valued. She’s so accommodating & patient with all customers. Please know you have a special employee with Ms. Sabrina!! We’re coming back to Garland several times in the next month & we’ve already reserved a room here for both upcoming stays
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overall was fine

Hotel stay was fine overall. A little disappointed with the condition of the bathroom. Toilet ran non-stop, shelf in the shower was falling off with a shoddy repair attempt, and tile was cracked. The rest of the room was in good condition and comfortable though.
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Traveled with family
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Stayed 1 night in Jun 2025

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness
The bed was extremely hard. The window curtain wasn't functioning....stuck down. Our door did not lock automatically. You had to pull it shut to click. It does have a decent indoor pool. Hot tub wasn't functioning.
Stayed 2 nights in Jun 2025

10/10 Excellent

fatima

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was extremely nice from the check in to the room
Stayed 1 night in May 2025

10/10 Excellent

Sandy

Liked: Cleanliness, property conditions & facilities
The hotel was great with a wonderful breakfast bar! Lots of great choices and able to stay and eat healthy!
Stayed 4 nights in May 2025

10/10 Excellent

Phung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Stayed 2 nights in Jun 2025