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Tru by Hilton Garland Richardson

2.5 star property

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Photo gallery for Tru by Hilton Garland Richardson

Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
$96
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪2 min walk‬
  • Place, Hawaiian Falls Garland
    ‪2 min drive‬
  • Place, Firewheel Golf Park
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,000 reviews
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About this property

Tru by Hilton Garland Richardson

Garland hotel close to Firewheel Golf Park
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton Garland Richardson features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Garland Richardson has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Reviews

Tru by Hilton Garland Richardson Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

It’s cheap for a reason.

The room temp wouldn’t stay below 73°. There was a gap about 1/8th to 1/4 of an inch where see daylight on the AC unit itself. The shower water temp was either cold or scalding and was hard to get a good temp for a shower. The tile work needs a lot of grout work as there were pretty good gaps in between each tile. The room overall looks ok but was clearly some water and ceiling damage that they just painted over.
Stayed 4 nights in Jul 2025

4/10 Poor

Janie A

Traveled with group
Disliked: Amenities, property conditions & facilities
Location good for me Bed good Room was left dirty towel on bed prob dirty Trash left behind piled high No towels in bathroom at all were left Person at front desk did not look up at customer was busy looking down at something “lady” Man was nice when I arrived he apologized for poor conditions. Cracks in shower “ big”. I will be trying another hotel next time. These are the reasons I left Holiday inn exp I am so disappointed
Stayed 2 nights in Aug 2025

4/10 Poor

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Had good staff, but building and rooms were super run down. Breakfast sucked, pancake machine was broken and they had moldy food! Usually love TRU chains but this one sucked
Stayed 4 nights in Jul 2025

2/10 Terrible

jyothi

Disliked: Cleanliness, staff & service, property conditions & facilities
They sent my receipt to someone else Never cleaned room in 7 days stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Salman

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Huy

Stayed 1 night in Jul 2025

10/10 Excellent

Regino

Stayed 1 night in Jul 2025

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

CAROL, Memphis

Traveled with family
Liked: Amenities, property conditions & facilities
My stay was very nice. My blinds were broken but everything else was fine
Stayed 2 nights in Jul 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING WEEKEND

Everything was wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nic

Stayed 2 nights in Jul 2025

2/10 Terrible

Deen

Disliked: Amenities, property conditions & facilities
Bad experience staying here. Will never book again. 1.) AC was broken and was extremely loud, waking me up at multiple times over the course of the night. 2.) When I arrived the battery on my door was dead, so I couldn't leave my room as I pleased until the following morning when there was a tech available to fix it. 3.) Water pressure was extremely low and almost impossible to use sinks and shower. 4.) Walls are paper thin and there is no noise control. I could hear full conversations from other rooms on both sides. There was banging all night and loud TV's. 5.) Housekeeping banging on the door way too early in the morning. 6.) I was laying in bed on my last night, I shut my eyes for a little, when I re-opened them I saw one of the biggest roaches Ive ever seen in my life staring at me on the wall. 7.)The hallways smell like wet dog and mold, there needs to be some kind of air freshening. 8.) No complimentary bottled waters in the room. But if you go down to the lobby they are selling tiny water bottles for $7. For seven dollars!!!!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bertha

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar para descansar
Stayed 1 night in Jul 2025

8/10 Good

Bertha M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Natalie

Stayed 1 night in Jul 2025

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, comfortable

The hotel was very clean, the beds were comfortable. It was easy to find and very conveniently located for what I needed. Check in was a breeze, the clerk was very friendly. Theres a couple of boards by the elevators with recommendations on restaurants, things to do, when to avoid traffic, which i thought was pretty awesome.
Stayed 2 nights in Jul 2025

8/10 Good

Chanh

Stayed 1 night in Jul 2025