Tru By Hilton Lewisville Vista Ridge Mall

2.5 star property

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Photo gallery for Tru By Hilton Lewisville Vista Ridge Mall

Reception
Lobby
Free WiFi
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
795 E. Vista Ridge Mall Drive, Lewisville, TX, 75067
  • The Vista
    ‪8 min walk‬
  • Grapevine Mills Mall
    ‪8 min drive‬
  • Gaylord Texan Convention Center
    ‪10 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Lewisville Vista Ridge Mall

Lewisville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
Tru By Hilton Lewisville Vista Ridge Mall offers 120 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Lewisville Vista Ridge Mall features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. Complimentary self parking is available on site.

Tru By Hilton Lewisville Vista Ridge Mall has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas (fines apply)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Lewisville Vista Ridge Mall Hotel
Tru By Hilton Lewisville Vista Ridge Mall Lewisville
Tru By Hilton Lewisville Vista Ridge Mall Hotel Lewisville

Tru By Hilton Lewisville Vista Ridge Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 99 reviews
Rating 8 - Good. 16 out of 99 reviews
Rating 6 - Okay. 8 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Trinidad

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Tru. The staff was great. The only issue we had was we found a cockroach in our room.
Stayed 1 night in Feb 2025

10/10 Excellent

Tuesday

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well maintained, in a great location and safe. The staff was awesome, very friendly. Breakfast was great with nice selections where you did not need to eat the same every day. We stayed two nights. Our stay was fantastic with just a couple of things. First, the beds were super comfortable, but the pillows were so soft, I wish they would have provided more in the room as it was hard getting a comfortable sleeping position. The other thing was, they lost water in the area and late at night they did not have water in the facility. Other than that, I recommend this place to anyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly people

Stayed 2 nights in Jan 2025

10/10 Excellent

yoon

Good and clean
Stayed 1 night in Jan 2025

4/10 Poor

IQBAL

Disliked: Cleanliness
Failed to clean my room after telling them at the front desk or get extra towels timely! Also the front desk wanted to charge me extra for my last day did not see that it was a package payment third party...Not so so pro....
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025

10/10 Excellent

Mariah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The facility is new and has really nice amenities/bedding. The walls are a little thin by the door, so we did hear kids running around outside. They were quiet at night though, so it wasn't a big deal. I'd say if they had better YouTube options for the TV our stay would've been cozy. I recommend bringing a laptop and HDMI connection if you want to watch your own videos and movies.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ebby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good newer hotel in a popular area with plenty of shopping and eateries nearby. Quick access from freeway Limited but Decent breakfast included. The rooms were a little smaller than other similar hotels but very comfortable and clean. I was a little annoyed they charged me again when I Had already paid on Expedia. But they quickly fixed it in the morning. Overall would stay at a Hilton Tru again.
Stayed 1 night in Jan 2025

10/10 Excellent

Chanmi, carrolltont

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom water would flow into the room after the shower, but the staff was very friendly
Stayed 5 nights in Dec 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient,nice chain hotel

Very cute chain hotel. The room was a little small, but laid out well. Breakfast was good. The elevators and lobby bathrooms were a little rough while we were there, but overall felt it was a good experience for the money and location.
Stayed 1 night in Nov 2024

4/10 Poor

Kelly

Stayed 1 night in Nov 2024

2/10 Terrible

Tressa

Liked: Property conditions & facilities
Disliked: Staff & service
No coffee in room. No closet no microwave. Room was small. Felt cramped in. Not for me.
Stayed 4 nights in Dec 2024

10/10 Excellent

LaTeshia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Lewisville on business, this is about 20mins from DFW airport, it’s by a shopping mall and restaurants literally in the same parking lot. Nice open views from the window of my room. Staff and breakfast every morning was great. I will be back. Thanks
Stayed 3 nights in Dec 2024

10/10 Excellent

Liz, Austin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y super limpio muy buena ubicación..definitivamente lo recomiendo al cien
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edy

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, easy fast check in. Friendly staff. Bed in room 317 the head of the bed dipped down so your feet were higher. Also breakfast didn’t start till 7 on sat which was a bummer as we had to leave by 6:45am for a soccer tournament! Overall we will use this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in Diego was the sweetest and super friendly. We had a great experience our first time at the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Much Light

The room was lovely, well kept. The reception clerk was friendly and helpful. The only quibble I have is the need for black-out or at least room darkening shades/curtains. My room was so light that I could read! The commercial area where the hotel is located is very well lit. The privacy shade was not sufficient.
4th Floor Window
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024