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Tru by Hilton The Colony Dallas

2.5 star property

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Photo gallery for Tru by Hilton The Colony Dallas

Coffee shop
Lobby
Terrace/patio
Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included
$75
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
5252 Memorial Drive, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Hyatt Place Dallas / The Colony
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,013 reviews
Hyatt Place Dallas / The Colony

About this property

Tru by Hilton The Colony Dallas

The Colony hotel with coffee shop/cafe
This smoke-free hotel features an outdoor pool, a fitness center, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tru by Hilton The Colony Dallas features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Onsite self parking is complimentary.

Tru by Hilton The Colony Dallas is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 354 out of 559 reviews
Rating 8 - Good. 109 out of 559 reviews
Rating 6 - Okay. 35 out of 559 reviews
Rating 4 - Poor. 24 out of 559 reviews
Rating 2 - Terrible. 37 out of 559 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Becy

Stayed 1 night in Jul 2025

6/10 Okay

Namsu

Stayed 5 nights in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Billiards Available

Clean lobby. Some visible decay around shower in the room. Couldn't get the wifi to connect. Two bottles of water at checkin. Fresh cookies and beverages available every afternoon. Breakfast options included oatmeal and fresh fruits. Water bottle refill station near fitness room. Outdoor pool had malfunctioning lock, and signs posted gave conflicting hours of closing (9am-7pm and 9am-10pm). Plenty of towels available though, at the pool and in room! Billiards table in the lobby also. Overall a nice hotel experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Hotel was beautiful clean and comfortable and front clerk was nice and checked me in quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the highway, peaceful housing. Loved the pool table and gym, with a clean pool. And breakfast was very tasty and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

The staff was friendly and helpful, the rooms were very clean. As soon as you walk into the lobby it smells CLEAN. This hotel is in the perfect location for a lot of entertainment!!! Definitely is going back to location
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendy

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Horrible Service

So I booked a room with this property and the day before my reservation I called and advised my flight was late and I would need a late check in. I was advised by the staff that this was fine. My plane arrived around 12:30 am and by 1:30ish I was in the dark lobby of the hotel. No person behind the desk. I saw a sign that said call a number and dial 0 for assistance. I did that 2x and could hear the phone ringing and no answer. I was in the lobby over 20 minutes and finally had to leave but I had no where to stay so I was in my car. I received a refund, but the inconvienence and being in my car for a few hours not knowing if I was going to have to stay in my car made me say I will never book another Hilton property.
Stayed 1 night in Jun 2025

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Duane

Stayed 1 night in Jun 2025

4/10 Poor

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Stayed 1 night in Jun 2025

10/10 Excellent

MICHELLE

GREAT

Stayed 1 night in Jun 2025

4/10 Poor

Robert L

Liked: Cleanliness, property conditions & facilities, room comfort

I went. I tried. I will not return.

When you walk into the room you immediately realize you're the best and only thing in there. Okay. Fine. But if you've forgotten your body soap, shampoo there will be some funky lemon smelling stuff there for your use. The window shades don't go down completely. Huh? I went. I tried. I won't return. The receptionist was an overly attentive type, until someone else approaches the desk. You go on hold. Right then. Right now. There is no safe on the premises. A deal breaker for me. It's definitely a $49.95 per night outfit plus, a hidden $50 dollar charge to be refunded sometime after you check out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

2/10 Terrible

Emily

Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new Tru property in a great convenient location !!
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Empolyees were very helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy youngsters late at night
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Bernard

Stayed 1 night in May 2025