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Tru by Hilton The Colony Dallas

2.5 star property

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Photo gallery for Tru by Hilton The Colony Dallas

Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
5252 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪2 min walk‬
  • Grandscape
    ‪7 min walk‬
  • The Colony Five Star Complex
    ‪10 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Hyatt Place Dallas / The Colony

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1001)
$118 nightly
The price is $118 total
includes taxes & fees
Hyatt Place Dallas / The Colony

About this property

Tru by Hilton The Colony Dallas

The Colony hotel with coffee shop/cafe
This smoke-free hotel features an outdoor pool, a fitness center, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tru by Hilton The Colony Dallas features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Onsite self parking is complimentary.

Tru by Hilton The Colony Dallas is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 302 out of 481 reviews
Rating 8 - Good. 96 out of 481 reviews
Rating 6 - Okay. 31 out of 481 reviews
Rating 4 - Poor. 20 out of 481 reviews
Rating 2 - Terrible. 32 out of 481 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andleeb

Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 3 nights in Feb 2025

10/10 Excellent

ghstmn***

Stayed 1 night in Mar 2025

2/10 Terrible

Marie Fe

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but cute property, friendly staff 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Had plenty of amenities. Free breakfast and coffee and tea available all day at no charge. Staff were extremely polite and courteous. Would not hesitate to stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Our room was nice but the door to the bathroom was super hard to open and shut and wouldn't latch. Breakfast was subpar
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. However, when asking for a late check out, we were given a very small addition time. And the answer came with a small attitude. Other than that, I would stay again if there was not another hotel available.
Stayed 1 night in Feb 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru Hilton is Amazing!

The stay was really good. My husband and I were really comfortable. Even though it was simply two nights, it was very relaxing and well worth the time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shaina

Stayed 2 nights in Jan 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
A basic room. Reminds me of a dorm room. Hair strand found in shower. Friendly staff. A decent choice
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
The room was perfectly clean and attractive, and the breakfast gets five stars for being already prepared and still varied d and tasty. And both the staff (late night and during breakfast and checkout (I forgotten their names). were excellent. Give them a raise!
Stayed 1 night in Jan 2025

8/10 Good

rahim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Zoila

Stayed 2 nights in Jan 2025

4/10 Poor

Todd

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent location. Check in was laborious and not what you’d expect with all information submitted ahead of time. Arrived 15 minutes prior to check in and was told I’d need to wait which was fine but then told room was ready two minutes later which seemed unnecessary as very little activity at location. Check in person did not seem prepared to fulfill the responsibilities of the position.
Stayed 1 night in Jan 2025

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, service, maintenance could be better.

When entering the building, there was no one at the desk. A sign was posted stating the person would be back shortly. The wrong room number was written on our key card envelope, necessitating a return to the desk for clarification. The shower had mildew in the corners.
Stayed 1 night in Dec 2024

6/10 Okay

Depally

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sandy

Great for a 1 night stay

The hotel and rooms were very clean. It’s in a great location right next to Top Golf and across the highway from Grandscape ($7 Uber ride). The rooms are very small and basic. No closet, microwave or coffee maker. It was great for a quick overnight stay while seeing a concert in Grandscape. Had a decent looking hot breakfast area though we didn’t utilize it.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bre'Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joshwua

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Anastasia

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Syed Aiman

Traveled with partner
Liked: Staff & service
The property is nice but there was a constant noise in the washroom and corridors
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower in our room is in need of replacement. Cracks in the shower pan fixed with caulking and a patch. Tv not working properly. The lady at the front desk tried to resolve the issue because maintanence was gone for the day. Not the facilities fault, but a lot of noise through the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucio

Liked: Cleanliness
Everything
Stayed 2 nights in Nov 2024