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Tru by Hilton The Colony Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton The Colony Dallas

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
5252 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    5 min walk
  • Wendy's
    4 min walk
  • North Carrollton-Frankford Station
    16 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Clarion Hotel The Colony - Plano West

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $76
per night
$88 total
includes taxes & fees
Jan 7 - Jan 8
Clarion Hotel The Colony - Plano West

About this property

Tru by Hilton The Colony Dallas

The Colony hotel with coffee shop/cafe
This smoke-free hotel features an outdoor pool, a fitness center, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tru by Hilton The Colony Dallas features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Onsite self parking is complimentary.

Tru by Hilton The Colony Dallas is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 433 reviews" "
Rating 8 - Good. 83 out of 433 reviews" "
Rating 6 - Okay. 27 out of 433 reviews" "
Rating 4 - Poor. 18 out of 433 reviews" "
Rating 2 - Terrible. 31 out of 433 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Candice

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stuck, room wasn't ready for early check in but West at the front desk was terrific making me feel relaxed and at ease. I enjoyed the breakfast and coffee. She's a terrific staff member!
Stayed 1 night in Sep 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mahnaz

Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa, The Colony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The morning we were checking out the receptionist was sleeping. Had the a bucket to leave your room keys on the desk. The room had three sheets and a very thin blanket. We got a little chilly that night. The room was nice and clean and the breakfast was nice and warm.
Stayed 1 night in Sep 2024

10/10 Excellent

Elias

Stayed 2 nights in Aug 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try by Hilton was a great place to stay. It’s quiet and we loved being able to walk to 54th street to eat!
Stayed 2 nights in Aug 2024

8/10 Good

Kino

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

vincent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is impeccably clean and well-maintained. The staff's level of hospitality is exceptional—they could train employees nationwide. Everyone demonstrates a management-level professionalism that makes you feel truly valued as a guest at Tru.
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tasha

Stayed 3 nights in Aug 2024

10/10 Excellent

cortencie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and professional staff. Very clean place inside and out. Timely cleaning! Great continental breakfast spread!
Stayed 6 nights in Aug 2024

6/10 Okay

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaning staff missed our room and without my knowledge the general manager created a booking and forced me to pay the ridiculous cost when I came back the following day. That is criminal! You will pay for their mistakes. And they aren't playing. This is no joke. Buyer beware!
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Diana

Business traveler
Disliked: Room comfort
First Hilton catastrophe
My stay was very disappointing due to fire alarm started going off very early woke me up out of my sleep and I did not receive any adjustments for the inconvenience when I asked for a complimentary late check out. The parking lot was very dirty like no one was doing the porter job. The pancake maker was broken, bummer cause that’s all I wanted for breakfast after being woken out my sleep when I had just layed down only 2 hours before the alarm. When My room was not ready at the check in time I didn’t make a fuss but after all the hiccups in the end I am displeased with the level of service from a Hilton brand hotel!
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Stayed 1 night in Aug 2024

8/10 Good

JESSICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were small and not many options. Rooms were nice and it was fairly quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024