6/10 Okay
Elizabeth J
Sep 16, 2024
Disliked: Staff & service
Not so great
The room was O.K. Not great. The bed was not comfortable. I put the "do not disturb" sign on the door but was woke up anyway with banging on the door, I wasn't appropriately dressed to open the door, so I said to go away. They continued to band, and I said "hold on" to throw on something to cover myself. I opened the door a crack and they said "we've come to change the couch". After a minute at the door, a man came behind the man and woman at the door with the chair, and said "would it be better tomorrow?" I said yes.
The blanket and cover on the bed were VERY thin, so that night I decided to ask for an extra since I couldn't find one in the room. When I asked for an extra one at the front desk, the girl said "why? Where's yours?" I said "it's on there but it's very thin, I was hoping to get another one, I had to fold the blanket in half to be warm enough to sleep". She looked at me with a very annoyed look and said "let me see if we have something". She then found a blanket and gave it to me. I then asked about a little bit later check out, since I wanted to get maybe an hour extra sleep, and plenty of places will give you an hour or two of you ask. She said flatly,"it's$45 to check out by 2". I said "never mind, I'll be out by 11."
The chair they were replacing was torn, but they could've exchanged it between guests. I went to put in my phone charger, the outlet by the bed was broken and the face plate was loose. Also the front of the bottom drawer fell off, so was useless
Elizabeth J
Stayed 2 nights in Sep 2024