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Sheraton Dammam Hotel & Convention Centre

5.0 star property

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Photo gallery for Sheraton Dammam Hotel & Convention Centre

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Lobby lounge
Lounge
Club Suite, 1 Bedroom, Smoking, Corner | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
1st Street, Prince Mohammad Bin Fahd Rd, Po Box 5397, Dammam, 31422
  • Al Shatea Mall
    ‪4 min walk‬
  • Marina Shopping Mall
    ‪17 min walk‬
  • Al Danah Mall
    ‪2 min drive‬
  • Dammam (DMM-King Fahd Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking

Club Room, 1 King Bed, Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room, 1 King Bed, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Room, 2 Twin Beds, Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Room, 2 Twin Beds, Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Smoking, Corner

Club Suite, 1 Bedroom, Smoking, Corner | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Club Suite, 1 Bedroom, Smoking, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Smoking

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Twin Beds, Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room, 2 Twin Beds, Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

Residence Inn by Marriott Dammam

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (55)
The price is $89
per night
$107 total
includes taxes & fees
Mar 7 - Mar 8
Residence Inn by Marriott Dammam

About this property

Sheraton Dammam Hotel & Convention Centre

5-star Dammam hotel with coffee shop/cafe
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a poolside bar. Housekeeping is available on request.
Sheraton Dammam Hotel & Convention Centre offers 274 accommodations with iPod docking stations and minibars. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Dammam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa and Wellness has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Sheraton Dammam Hotel & Convention Centre features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 5199 square feet (483 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Sheraton Dammam Hotel & Convention Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Asahi Pan Asian - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Fayrouz Lebanese - Overlooking the pool, this buffet restaurant serves lunch and dinner.
Da Vinci Italian - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. Reservations are required.
Caffe Vienna - This coffee shop overlooks the pool.
24-hour room service is available.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 142 per person
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Asahi Pan Asian
  • Caffe Vienna
  • Da Vinci Italian
  • Fayrouz Lebanese

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,199 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: SAR 250
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 142 per person
  • Early check-in fee: SAR 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006581

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Dammam Hotel & Towers
Sheraton Dammam Towers
Dammam Sheraton
Sheraton Dammam Hotel And Towers
Sheraton Dammam Hotel
Sheraton Dammam
Sheraton Dammam & Convention
Sheraton Dammam Hotel & Convention Centre Hotel
Sheraton Dammam Hotel & Convention Centre Dammam
Sheraton Dammam Hotel & Convention Centre Hotel Dammam

Sheraton Dammam Hotel & Convention Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 206 reviews
Rating 8 - Good. 62 out of 206 reviews
Rating 6 - Okay. 43 out of 206 reviews
Rating 4 - Poor. 21 out of 206 reviews
Rating 2 - Terrible. 15 out of 206 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, they made our stay a joy. Area around were so convenient. We will come back.
Stayed 2 nights in Nov 2024

6/10 Okay

Raja

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Syed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ashwin

Stayed 1 night in Oct 2024

10/10 Excellent

Marcel

Stayed 2 nights in Sep 2024

10/10 Excellent

HAMMAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lutfi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Qipeng

Stayed 1 night in Jun 2024

4/10 Poor

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay again
Room smelled like cured meat and I'm 99% sure the bed linens were not changed between guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Aly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

OBAID

.

2/10 Terrible

Issa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like this place is very dirty. The bed has lice, and the bathroom smells really bad in one night the changed my room three times because of the filth. This is the most disgusting hotel experience I had in my life I paid for one week and I had to get out of the place, next day I do not recommend it to anybody. The only thing good in the place is the staff they were helpful but helpless
Stayed 6 nights in Jul 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel to stay when in Dammam!
We love the hotel! The service is excellent, the receptionists are professional and caring, the doorman is efficient. The ONLY 'complaint' is the signage for Careem and Uber drivers to find the driveway to the hotel is not clear from the street! LOL. Mapping Apps show the location of the hotel on the street, directly in front of the main front door....but that is no help to the hire drivers. Perhaps the hotel could put better signage on the street (in Arabic and English) to help drivers to find the front door! Otherwise- we love the hotel and the Italian restaurant has a limited menu, but everything we have eaten there over 3 different visits has been excellent!
Stayed 1 night in Jun 2023

8/10 Good

Soud

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel by every standard. I especially appreciated that parking was abundant and the bathrooms were comfortable! I will definitely stay here agai!
Stayed 1 night in May 2023

6/10 Okay

Gary

Business traveler
Liked: Staff & service
It was comfortable, the breakfast was like a cattle market and I felt it was disappointing. The evening meal in the Italian was very nice and I would go there again.
Stayed 1 night in Mar 2023

10/10 Excellent

Almohannadi, Doha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The businessmen lounge has been opened for me and brake fast . And the speed of the entry and exit procedure by the reception
Stayed 1 night in Mar 2023

4/10 Poor

Ruaim, philadelphia

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Old furnishings, water stains on wall, super cold AC that cannot be adjusted.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Very old hotel. Very noisy at night due to close proximity of Main Street. Not a lot of food choices.
Stayed 4 nights in Sep 2022

10/10 Excellent

MARCO

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent welcoming while checking in. Very professional and courteous guest relationship agent, Miss Mashael.
Stayed 1 night in Aug 2022

4/10 Poor

Govinda

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Not much amenities, website has wrong information about facilities. Staff doesn't know much.
Stayed 9 nights in Jul 2022

10/10 Excellent

YASIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to expectations
Stayed 2 nights in Apr 2022

8/10 Good

Alexandra

Business traveler
Liked: Cleanliness, staff & service
Great service but the facilities are quite dated
Stayed 1 night in Feb 2022

10/10 Excellent

amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , staff is very cooperative and professional.
Stayed 1 night in Dec 2021