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Very helpful staff

Great location and great staff

Nice, clean room and bathroom, though the room was rather small. Very helpful and friendly staff. Breakfast was quite decent.

The hotel is well situated near the railway station in a peaceful large square with easy access. Parking was easy. Downside was the 'comfort room' situated the furthest point from the elevator and with no view only off a brick wall. The room was spartan as was the bathroom with no extra toiletries -only 1 bath towel & 3 smaller ones. The shower however was excellent. Only a kettle & instant coffee in room - very basic. The bed was comfortable but I consider the room expensive for what is was. The hotel although quite smart and very clean seemed rather soulless and the restaurant was nearly empty unfortunately so didn't eat there. The reception staff were excellent.

Excellent hotel and would definitely come again and would definitely recommend it to family & friends

Had great rooms with balconies looking over lovely gardens. The pool

The staff at this hotel was particularly friendly, helpful and accommodating. The location was also great- just to the north of old Lyon, right along the river and an easy walk to most of the sites. The lobby and bar/restaurant area had a very fresh and recently renovated look and was a pleasure to walk through every day. The room itself was a bit dated but large and comfortable. Would definitely recommend.

Carlton Hotel Lyon is a lovely, renovated old hotel in the Presquile area of Lyon. It is convenient to all you want to see in Lyon. It is also air-conditioned. Our room was comfortable with a large, modern bathroom. Breakfast was abundant. The staff members were very helpful and speak excellent English. They arranged a car to the airport (which is far out of town) for an early morning flight. If we are ever back in Lyon, we would definitely stay at the Carlton again.