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The room was clean everything was well maintained the beach area was nice

I don’t want a refund, my toilet in my room didn’t even work. The food was bad, and the TV was awful! Air conditioning was also very poor…hot sleeping every night!!!! Sunscape is a motel 6 from the 80’s!!! Awful!

Everyone (staff) was so hospitable and pleasant from the moment of arrival through check-out. The food wasn’t as bad as I expected after reading the reviews but not a lot of options. We upgraded to the preferred package, which I would definitely recommend because it includes premium drinks and more perks. The rooms had a wet mildew smell from water damage but it wasn’t overbearing. This resort could definitely use some upgrades and renovations but overall, it was pretty lively and fun, and for the price point, it’s a good option.

The room appeared to be clean the towels on the bed smelled and old..there was no face towels only big towels..it was a lot of bugs flying in because of the pool and sliding doors ...The Main part that pissed me off about the stay was we barely stay in the room because we were out sight seeing an trying to enjoy ourself an at check out they try to charge us additional fees for air condition and water when I barely used the ac because I was barely there other than sleeping...so what I'm trying to say is in my opinion if they improve there cleanliness an stop trying to beat customers out of money when it's already very expensive to stay there this would be a beautiful vacation spot because the views of the resort was beautiful...We didn't even used the pool we was hardly ever in the room the inside of the pool didn't look like it was properly cleaned ... the resort visually looks good they just have to do better