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Crowne Plaza Dar es Salaam by IHG

3.5 star property

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Photo gallery for Crowne Plaza Dar es Salaam by IHG

Bicycling
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Pool views, serves breakfast, lunch, and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Magore St, Dar es Salaam
  • Julius Nyerere International Conference Centre
    ‪15 min walk‬
  • Zanzibar Ferry Terminal
    ‪17 min walk‬
  • Port of Dar es Salaam
    ‪5 min drive‬
  • Dar es Salaam (DAR-Julius Nyerere Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room, 2 Twin Beds, City View

View from room

Premium Room, 2 Twin Beds, City View

  • 301 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, memory foam beds, minibar

Standard Room

  • 269 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Room

  • 301 sq ft
  • Partial ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 Bedroom, City View

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, down comforters, memory foam beds, minibar

Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Four Points by Sheraton Dar es Salaam New Africa

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (224)
$132 nightly
The price is $132 total
includes taxes & fees
Four Points by Sheraton Dar es Salaam New Africa

About this property

Crowne Plaza Dar es Salaam by IHG

3.5-star hotel in Upanga East
This hotel features an outdoor pool, a restaurant, and 5 beach bars. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Crowne Plaza Dar es Salaam by IHG offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Dar es Salaam hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Crowne Plaza Dar es Salaam by IHG provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 beach bars, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 926 square feet (86 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service. A total renovation of this property was completed in August 2022.

Crowne Plaza Dar es Salaam by IHG has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
#Cafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Sundowner - This poolside bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Limited onsite parking (max 3 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 per person
  • 5 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 30; reservation required
  • Snack bar/deli

Restaurants on site

  • #Cafe
  • Sundowner

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Golf caddies
  • Golf carts
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 926 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 9 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (142 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2022
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Dar es Salaam
City Lodge Dar es Salaam
Hotel City Lodge Hotel Dar es Salaam Dar es Salaam
Dar es Salaam City Lodge Hotel Dar es Salaam Hotel
Hotel City Lodge Hotel Dar es Salaam
City Lodge Hotel Dar es Salaam Dar es Salaam
City Lodge Hotel
City Lodge
City Lodge Hotel Dar es Salaam
Crowne Plaza Dar es Salaam by IHG Hotel
Crowne Plaza Dar es Salaam an IHG Hotel
Crowne Plaza Dar es Salaam by IHG Dar es Salaam
Crowne Plaza Dar es Salaam by IHG Hotel Dar es Salaam

Crowne Plaza Dar es Salaam by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 6 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a perfect choice for business travelers

Always a perfect choice for business travelers, clean, calm and relaxed atmosphere. However, some ladies at the reception need more training on treating customers right.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lonn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very attentive

Took care of us, from airport pickup, included meals, and special attention to help us get to our next destination.
Stayed 1 night in Jan 2025

10/10 Excellent

Aggrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Jan 2025

8/10 Good

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well suited to business travelers. It is clean, well maintained, and safe. The in house restaurant is good. Check in and check out was easy.
Stayed 2 nights in Oct 2024

6/10 Okay

ahmed

Traveled with family
Liked: Staff & service, amenities
It was impossible to sleep where the music was playing very loudly.
Stayed 1 night in Oct 2024

10/10 Excellent

NEEMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent ans staff very friendly.
Stayed 5 nights in Sep 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean safe and Friendly staff. Meals and service was good. Would like to have courtesy ground transportation to and from airport to hotel
Stayed 12 nights in Aug 2024

2/10 Terrible

Geovanny

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our air conditioner stopped working in the middle of the night. We couldn't get a hold of anyone to get it fixed or get moved. It was very frustrating.
Stayed 1 night in Sep 2024

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jun 2024

2/10 Terrible

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Unpleasant experience

They have very rigid policies which are not customer friendly.
Stayed 3 nights in May 2024

10/10 Excellent

GERY

Stayed 3 nights in May 2024

6/10 Okay

Lorie

Good stay for the price

It was ok. Clean place staff was very nice .
Stayed 1 night in May 2024

8/10 Good

Vinay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Crowne Plaza at the start of April for 5 nights. The staff were very helpful and obliging and when we requested a room change, it was no trouble. We had booked breakfast and there was plenty of choice - from continental to Swahili. Thank you Crowne Plaza for a lovely stay.
Stayed 5 nights in Mar 2024

2/10 Terrible

Adanna

Business traveler
I did not find that this property supports customers and was not contacted when I had issues with my reservation.
Stayed 1 night in Apr 2024

10/10 Excellent

Raksha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very humble and always there to please. Thank you!
Stayed 4 nights in Mar 2024

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Daniel

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secured
Stayed 6 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

William Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shilpa Gopala

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay, would highly recommend for business travellers
Stayed 4 nights in Aug 2023

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2023