Serene Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serene Hotel

Deluxe Double Room, Pool View | Balcony
Front of property
Deluxe Double Room, Pool View | Premium bedding, desk, laptop workspace, cribs/infant beds
Premium bedding, desk, laptop workspace, cribs/infant beds
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
Africana Drive, Mbezi Beach, Dar es Salaam
  • Jangwani Beach
    5 min walk
  • Water World
    2 min drive
  • Bongoyo Island
    4 min drive
  • Dar es Salaam (DAR-Julius Nyerere Intl.)
    67 min drive

Room options

Standard Single Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Pool View

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Serene Hotel

3.5-star Dar es Salaam hotel with 2 restaurants
This hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, spa services, and a business center.
Serene Hotel offers 44 air-conditioned accommodations with slippers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers.

This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. Onsite self parking is complimentary.

Serene Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Serene Hotel - This restaurant specializes in local and international cuisine and serves breakfast only.
Garden - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Garden
  • Serene Hotel

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 6,458 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Serene Hotel Hotel
Serene Hotel Dar es Salaam
Serene Hotel Hotel Dar es Salaam

Serene Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 5 out of 21 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services from ALL friendly employees were fantabulous. There are no words that I can express how thankful I'm. But from the top, middle and bottom of my heart, I say thank you guys. Keep doing good job.
Stayed 9 nights in May 2024

10/10 Excellent

Darien

Stayed 3 nights in Sep 2023

10/10 Excellent

macalister f

Liked: Cleanliness, staff & service, property conditions & facilities
was booked into a room (Serene Annex) different from that reserved. however, the manager was swift to change my room the next morning and thus the stay was pleasant thanks to her prompt actions
Stayed 3 nights in Jul 2023

2/10 Terrible

Alijaffer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to come out crying after your stay, then please choose this place. The pool was dirty. I asked for a room on the ground floor, but they gave a 1st floor room which gave my mother difficulties in walking up the stairs. The AC was leaking. The fan in the room kept turning on and off like it has a mind of its own. The TV was not turning on. There was no kettle in the room despite being advertised. The food was distasteful and gave my father an upset stomach. The surrounding area was noisy because a hall was booked. The owner has two properties under his name and misadvertised this hotel as the other one and I got fooled into booking it. For breakfast there was only one table available, so if you wanted to eat you had to wait for another family to finish eating first. There was a 20 minute wait. Lousy.

4/10 Poor

Michael

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The water smells really bad and was so dirty. You cannot take bath with that water. The pool was also the same, not clean and we couldn't swim. The breakfast service was good, and the receptionists were so great
Stayed 1 night in Oct 2022

10/10 Excellent

Samarri Mersaea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Serenity at Serene Hotel!
We recommend Serene hotel for a budget friendly stay with beach access in walking distance. You will be met with hospitality and friendly staff. We would give this property a 4 out of 5 considering affordability and location. Enjoy your stay!
Stayed 5 nights in Aug 2022

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Extended Stay at Serene!
This reservation was an extension of our initial stay at Serene Hotel. The property is a bit outdated, but the staff is friendly and accommodating. We would recommend this stay for a budget friendly option on White Sands in beautiful Dar es Salaam! Enjoy your stay!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Budget-Friendly White Sands Stay!
Overall, our stay at Serene Hotel was pleasant. The staff went above and beyond to make our stay pleasurable and to assist with any needs. With that said, the property is a bit outdated and the rooms could use some updating. We also would have loved to enjoy some of the property amenities like the outdoor bar, but being offseason, quite a bit was not operating or in use. We recommend Serene hotel for a budget friendly stay with beach access in walking distance. You will be met with hospitality and friendly staff. We would give this property a 4 out of 5 considering affordability and location. Enjoy your stay!
Stayed 4 nights in Aug 2022

10/10 Excellent

Kaila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very clean and elegant. I would stay here again!
Stayed 2 nights in Jul 2022

2/10 Terrible

Michelle, Hood river

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DANGER! DO NOT STAY HERE! Please, this place is a scam. The bar manager tried to extort money from us saying we bought an entire bottle of Bombay Saphire, when we only ordered gin and tonics and had already paid our bill and tipped the bartender. We were harassed in the middle of the night by the bartender and hotel lady. Then when we were checking out the next morning the manager would not let us leave. We asked them to call the police for help, but they would not. Stay somewhere else where you'll be safer.
Stayed 3 nights in Feb 2022

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
The Serena Hotel is old with no care for basic upkeep. The services were nonexistant with the exception of the outside bar/lounge that they invested all their capital. Even the breakfast was prepared elsewhere and didn't even have condiments like salt for the boiled eggs. Do yourself a favor and just skip this place. You will regret it if you go.
Stayed 5 nights in Dec 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Don't expect any covid precautions whatsoever. Zero. Internet works in half the hotel - this is a place that is SCREAMING loud until 5am. However, some of the restaurant and bar staff are very kind people.
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Sola, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene hotel is a really nice hotel and offers a traveler nice accommodation at a reasonable price.A/C cold,wi-fi consistent and reliable.Very few power outages over a 7 day period.Hotel staff very attentive and courteous. Room maintained and cleaned. Facility safe and secure and no rif-raf at nights. On Sunday there is church held in the conference room for a couple hours however it never disturbed my sleep. Perhaps only complaint I can make is weak water pressure in shower however I didn’t travel here for strong shower pressure lol I would definitely return and recommend
Stayed 2 nights in Dec 2019

10/10 Excellent

Ulrikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Preis-Leistung ist ok. Alles schon etwas älter mit wenig Restaurationsaufwand erhalten. Es gibt einen Lieferservice für Speisen aus dem Serene Beach Resort. Von da kommt auch das Frühstück, irgendwann morgens. Die Organisation ist verbesserungswürdig. Keine aktuelle Speisekarte, Mehrmals nur Teillieferungen. Nur zur Info, das Frühstück ist eher afrikanisch als Kontinental, aber gut. Ich fahre nochmal hin.
Stayed 4 nights in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Hotel ist nur für junge Party Menschen - Laut bis zum anderen Morgen - Für das Frühstück wird man in Schwester Hotel gefahren >> aber für den Rückweg gab es kein Taxi - Badezimmer ALT und verbraucht - Pool und drum herum total ungepflegt - NIE Wieder - Serene Hotel >> Auch nicht das Schwester Hotel - Unterirdisch - LAUT
Stayed 13 nights in May 2021

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das personal war super freundlich, teilweise verständnisprobleme, da sie nicht gut englisch redeten Ausstattung grauenhaft
Stayed 7 nights in Oct 2019