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Front Desk Was Amazing, Friendly and went out of their way to be helpful.

No air con so the weather had a big bearing on my overall experience but hotel was great overall.

The hotel was clean, staff was helpful.. Check in was good. However, it was on a busy roundabout with hundreds of trucks daily. As someone from North America relying on air conditioning, the room was dreadfully hot. As one could not always keep the windows open because of street traffic it made for unpleasant sleeping. We were there for 6 nights. If coming in the summer, Hamburg is getting hotter. Pick a place with AC if you are used to it. I know many Europeans did not mind as our hotel was full of them..

Very large hotel. Staff friendly, but friendliness of front desk people seemed forced rather than genuine. The hotel seemed very well-staffed (there are plenty of staff around). Beautiful, but small, swimming pool. Even smaller workout room. My room was spacious and very comfortable. A/C worked well and room was quiet and well equipped. A 5-min walk to the Dammtor station, from which one can easily reach the Hauptbahnhof. Short walk to lovely park along the water, too.

One of the finest Hotels I’ve stayed in. Conveniently attached to the Airport with all amenities a short walk away! Spacious rooms with extremely comfortable beds and wonderful food. I’ll be staying there again in my next visit! Highly recommend!