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MAYFAIR Darjeeling

4.5 star property

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Photo gallery for MAYFAIR Darjeeling

View from property
Suite | Balcony
Exterior
Deluxe Campbell Residency | 2 bedrooms, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (INR 750 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
The Mall, Opp. Governor House, Darjeeling, West Bengal, 734101
  • Aloobari Gompa Monastery
    ‪6 min walk‬
  • Chapramari Wildlife Sanctuary
    ‪9 min walk‬
  • Botanical Gardens
    ‪11 min walk‬
  • Bagdogra (IXB)
    ‪188 min drive‬

Room options

Executive Campbell

  • 315 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Campbell Residency

Deluxe Campbell Residency | 2 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Campbell Residency

  • 310 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Executive Anderson Room

Executive Anderson Room | 2 bedrooms, in-room safe, individually decorated, individually furnished

Executive Anderson Room

  • 315 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Heritage Attic Room

  • 310 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Suite

Suite | 2 bedrooms, in-room safe, individually decorated, individually furnished

Suite

  • 1120 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 2 bedrooms, in-room safe, individually decorated, individually furnished

Family Room

  • 510 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Lloyds Cottages

  • 310 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Deluxe Orchid

  • 310 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Heritage Room

  • 310 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior

Udaan Himalayan Suites and Spa

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, (13)
The price is $42
per night
$47 total
includes taxes & fees
Mar 10 - Mar 11
Udaan Himalayan Suites and Spa

About this property

MAYFAIR Darjeeling

4.5-star Darjeeling hotel with restaurant
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
MAYFAIR Darjeeling offers 53 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
MAYFAIR Darjeeling features a full-service spa and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a meeting room and limo/town car service. This luxury hotel also offers spa services, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

MAYFAIR Darjeeling is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Magnolia - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Douglas - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Douglas
  • Magnolia

Things to do

  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5310
  • Christmas Eve (24 December) Gala Dinner per child: INR 2950 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5900
  • New Year's Eve (31 December) Gala Dinner per child: INR 3540 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 750 per person
  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Darjeeling MAYFAIR
MAYFAIR Darjeeling
MAYFAIR Hotel Darjeeling
Mayfair Darjeeling Hotel Darjeeling
MAYFAIR Darjeeling Hotel
Mayfair Hotel Darjeeling
MAYFAIR Darjeeling Hotel
MAYFAIR Darjeeling Darjeeling
MAYFAIR Darjeeling Hotel Darjeeling

MAYFAIR Darjeeling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 76 reviews
Rating 8 - Good. 18 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tusharkanti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well maintained property. Wonderful staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rakesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2024

4/10 Poor

Megan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food/dining is gross. Raw fish served and the chef needs to go. Service was hit or miss, not very hospitable. For the prices they ask at the restaurant it is a total scam. They know you are trapped so the charge a lot for cabs, and aren’t very nice. Also the spa was terrible. First thing the male masseuse did was burn the ** out of my feet and then give a massage that was terrible. The place looks like it was decorated by a maximalist grandma. Will stay somewhere else next time.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a property that was traditional but was maintained to a high level and was luxurious, and this ticked every box. Absolutely loved our stay here.

10/10 Excellent

Rajiv Ramesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Doma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must say I would definitely stay here again. The hotel is beautiful and everyone that works there are wonderful people. However, my only complaint is the room above ours (our room number was 405) were loud at night and early in the morning. It felt like they were moving furnitures around, talking loudly, and were constantly stomping while waking. I must say there were kids staying above us, so can’t complain much either. But overall had an amazing experience.
Stayed 5 nights in Oct 2023

4/10 Poor

SUSAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Horrendous experience for a solo woman traveller!! My room faced Darjeeling’s largest construction site. The room was dingy depressing and dark due to buildings opposite under construction. Together with noise, heavy lorries, men working and crashing and banging, fumes from vehicles etc this stay was an expensive nightmare. £380 for 3 nights!! Do not stay in any room named “Anderson”. Management couldn’t understand what the problem was!! Very upsetting indeed.

2/10 Terrible

Tina

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Service is horrible, and the room provided did not match with my purchase. The room had no view, and a construction building was next to it. The pictures provided by Expedia and their website are all wrong because, as they mentioned in the reception, only the suit room has a view and the rest do not. I requested an upgrade and agreed to pay more, but the reception staff was horrible and non-cooperative. The attitude of the ladies working in the reception is really something, and I will never recommend such a hotel for friends and family vacations. Room service was terrible - they did not provide the required things. I booked a room for three, so they were supposed to provide for three people. I did not accept an extra bed. They did not provide towels, cups, or other for three people. Every day I had to call and ask for towels, cups, and extra coffee packets. The only exception was food because the dining and food quality was good. I would not recommend anyone to stay in Mayfair Darjeeling. Honestly, there are multiple hotels around better than Mayfair.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sathyaprasad

Traveled with family
Liked: Property conditions & facilities, room comfort
Darjeeling trip with family.
Wonderful hotel and the restaurant service and food choices are superb. Really enjoyed our two days here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Raj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best properties that I have stayed in till now.. has an amazing ambience and the rooms are also superb. The staff is unbelievably courteous. The location is very close to Mall road which is the key spot in Darjeeling. Though it's a little expensive.l, but worth it. The food is also fantastic. Do opt for complementary breakfast. You will surely enjoy. Would definitely recommend and even I would want to revisit again.
Stayed 1 night in Feb 2023

6/10 Okay

SHANTANU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except Food everything was fine . Had a bitter dinner experience... food ordered A la carte was sub standard!
Stayed 1 night in Jan 2023

6/10 Okay

SHANTANU

Liked: Cleanliness, property conditions & facilities
AVOID DINNER
The food was sub-standard--we tried out dinner which was really disappointing .We couldnt have a morsel of our dinner but they charged .The Manager Mr. Bhuman ..cant recall ....did apoloize but we paid for it. I had stayed in their BBSR, Rourkela and Puri properties --their food is really good.
Stayed 1 night in Jan 2023

10/10 Excellent

Amitabha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Pabitra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! The property including rooms were very clean, the staff were great, the check-in process was excellent. Food and drinks were more expensive than other hotels but the food quality and services were good.

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Beautiful property with attention to every detail. Rooms are little small but cosy and comfortable. The property itself is self sufficient to spend few lazy days to relax and rejuvenate. Child friendly so lot of play areas and safe. Lot of area to sit and spend time on your own, may be listening to music or read a book.
Stayed 1 night in Jan 2023

2/10 Terrible

ASHWANI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
There was lot of sound from outside Generator Car Could not sleep whole night
Stayed 1 night in May 2022

8/10 Good

Shilpi

Traveled with family
Liked: Cleanliness, staff & service, amenities
There is no doubt that this is the most amazing place to stay but after spending so much, we were assigned a very sad room . Renovation was going on so whole night the building construction work was going on which was disturbing.
Stayed 2 nights in Apr 2022

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Heritage property with great service. Very close to the Mall road, making it a pleasure able walk.
Stayed 7 nights in Jan 2022

10/10 Excellent

Praveer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors. Excellent hospitality. Good food. Very near the mall road.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located near by mall road. Service and staff are very good. I find this is the only location near Darjeeling which is not so crowded.
Stayed 1 night in Mar 2021

8/10 Good

Saikat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, well maintained, deco is awesome...
Stayed 3 nights in Mar 2021

8/10 Good

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice but more laid back than most places. But they remember guests and try to personalize the experience. The property is a good place to relax after a busy day.
Stayed 4 nights in Dec 2020

4/10 Poor

NOYANIKA

Disliked: Staff & service, room comfort
Bed very uncomfortable
Stayed 5 nights in Oct 2020