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Sumitel Hotel 500 meters from Mall Road

3.5 star property

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Exterior
Daily buffet breakfast (INR 366 per person)
Premium Quadruple Room, Mountain View | 1 bedroom, premium bedding, desk, blackout drapes
Reception
Premium Quadruple Room, Mountain View | Living area | 42-inch LED TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101
  • Chowrasta
    ‪5 min walk‬
  • Darjeeling Himalayan Railway
    ‪5 min walk‬
  • Raj Bhavan
    ‪2 min drive‬
  • Bagdogra (IXB)
    ‪61 min drive‬

Room options

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, desk, blackout drapes

Premium Room

  • 250 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, desk, blackout drapes

Premium Room

  • 300 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, City View

Premium Room, City View | 1 bedroom, premium bedding, desk, blackout drapes

Premium Room, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Quadruple Room, Mountain View

Premium Quadruple Room, Mountain View | 1 bedroom, premium bedding, desk, blackout drapes

Premium Quadruple Room, Mountain View

  • 350 sq ft
  • Sleeps 5
  • 2 King Beds

Similar properties

Reception

Sinclairs Darjeeling

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Game room
4.1 out of 5, Very Good, (60)
$116 nightly
The price is $116 total
includes taxes & fees
Sinclairs Darjeeling

About this property

Sumitel Hotel 500 meters from Mall Road

3.5-star Darjeeling hotel with restaurant
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and massage/treatment rooms. Change of towels is available on request.
Sumitel Hotel 500 meters from Mall Road offers 21 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Darjeeling hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sumitel Hotel 500 meters from Mall Road features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 700 square feet (65 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Sumitel Hotel 500 meters from Mall Road has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Blue Charcoal - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (INR 400 per day)
  • Valet parking on site (INR 400 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 366 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (700 square feet of space)

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 366 per person
  • Secured self parking fee: INR 400 per day
  • Valet parking fee: INR 400 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Sumitel Hotel 500 meters from Mall Road Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharmi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024

2/10 Terrible

Hitesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Pritam

Traveled with family
We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shipra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Mandy

Stayed 1 night in Dec 2022

8/10 Good

Arijit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021

8/10 Good

Shubham

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020