The Elgin, Darjeeling

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elgin, Darjeeling

Garden
Gazebo
Deluxe Double or Twin Room | Garden view
Interior detail
Spa tub, body treatments, body scrubs, facials, massage/treatment rooms

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
18 H.D Lama Road, Darjeeling, West Bengal, 734101
  • Darjeeling Himalayan Railway
    3 min walk
  • Chapramari Wildlife Sanctuary
    4 min walk
  • Botanical Gardens
    8 min walk
  • Bagdogra (IXB)
    63 min drive

Room options

Deluxe Double or Twin Room

  • 387 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premier Double or Twin Room, 1 Bedroom

  • Hill view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

Premium Attic Room

  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Elgin, Darjeeling

4-star Darjeeling resort with in-room fireplaces
A full-service spa, a restaurant, and a bar/lounge are available at this resort. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
The Elgin, Darjeeling offers 35 accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Darjeeling resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Elgin Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.
The Elgin, Darjeeling features a full-service spa. The resort offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This Victorian resort also offers spa services, a library, and an arcade/game room. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

The Elgin, Darjeeling has designated areas for smoking.

Breakfast is available for a surcharge each morning.
The Orchid Dining Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Timber - This lobby lounge serves dinner only. Open daily.
The Gazebo - Overlooking the garden, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Gazebo
  • The Orchid Dining Room
  • Timber

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Mountain biking
  • Playground

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1887
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 5500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2500.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 1500.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 3500 per vehicle (one way)
  • Rollaway bed fee: INR 5500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Darjeeling Elgin
Elgin Darjeeling
Elgin Darjeeling Resort
Elgin Hotel Darjeeling
Elgin Darjeeling Hotel Darjeeling
Elgin Darjeeling Hotel
Elgin Resort
The Elgin Darjeeling
The Elgin, Darjeeling Resort
The Elgin, Darjeeling Darjeeling
The Elgin, Darjeeling Resort Darjeeling

The Elgin, Darjeeling Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 5 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Prabhu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sachin G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

onkar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Subhasish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great character and amazing staff
Stayed 3 nights in Dec 2023

6/10 Okay

Annu, Chaguanas

Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple long weekend trip
Absolutely gorgeous and historic hotel. Really enjoyed our stay here.
Stayed 2 nights in Sep 2023

10/10 Excellent

ajaib

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great friendly staff, and great food and service
Stayed 5 nights in Jun 2023

10/10 Excellent

David

The perfect example of hospitality. I will return
Stayed 1 night in May 2023

10/10 Excellent

AMBAR NATH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2023

2/10 Terrible

Partha Sarathi

Stayed 1 night in Feb 2023

8/10 Good

Shiladitya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Approach from front office personnel was very casual and not customer friendly. Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself. Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons. Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us. We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein. Definitely, I will share this incident if anyone ask about the hotel.
Stayed 3 nights in May 2022

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic heritage property
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Anil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
Great service and the staff was very accommodating. Location is brilliant as well.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to spend a relaxing getaway
Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand old hotel
The Elgin provided comfort and wonderful, helpful service in a grand old building. It is perfectly located in Darjeeling. At dinner a very out of tune piano was played and it was quite awful sorry to say. The food was not as good as our previous visit with a sameness of flavour between dishes. We had a lovely two night stay.
Stayed 2 nights in Mar 2018

8/10 Good

Eddie, Washington, DC

Liked: Cleanliness, room comfort
Charming but a bit run down
We enjoyed our stay at the Elgin. It was comfortable and our room was charming and unique (Rm 57 was part of an annex on the third floor, all wood ceiling and floors). The hotel feels like an oasis within Darjeeling city. The bed was very comfortable and the bathroom was spacious. We stayed at the hotel for Christmas, so it was cold, and the hot water bottles at night were a nice touch. Dinner was very good and a nice variety (Indian menu was far better than western) with good service. However, the bathroom flooded our first night because the pipes were clogged. The bar was quaint but not very well stocked and service was not very good. The front desk was not very knowledgeable about the city and did not provide good service. The Christmas celebration (bonfire and a cultural show) wAs not worth the money (included one glass of wine, bufffet dinner, and no real Christmas themed program). I would recommend staying here, but just set your standards a little lower, even though the hotel bills itself as a much classier place than it really is.
Stayed 4 nights in Dec 2017

10/10 Excellent

Jon, Cheltenham, Glos, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Would not hesitate to stay here again. Excellent hotel from a diifferent era. Food very good and staff also very attentive and helpful. The best place to stay in Darjeeling.
Stayed 5 nights in Nov 2017

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel.
This is a lovely hotel with reflections of the Raj. Comfortable lounges, open fires, good sized rooms, some with spectacular views. The food is well prepared if fairly standard cuisine for this area. Convenient for Chawrastra Mall and the bazaar.
Stayed 3 nights in Oct 2017