This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Other amenities include a vending machine.
Harrowgate Hill Lodge offers 37 accommodations with coffee/tea makers. Televisions come with digital channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Harrowgate Hill Lodge features a vending machine and an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Harrowgate Hill Lodge is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
In-room crib
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bedroom
Free crib
Bathroom
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Property is also known as
Harrowgate Hill Lodge Darlington
Harrowgate Hill Darlington
Harrowgate Hill
Harrowgate Hill Lodge Hotel
Harrowgate Hill Lodge Darlington
Harrowgate Hill Lodge Hotel Darlington
Harrowgate Hill Lodge Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 38 out of 175 reviews
10 - Excellent
38
Rating 8 - Good. 77 out of 175 reviews
8 - Good
77
Rating 6 - Okay. 35 out of 175 reviews
6 - Okay
35
Rating 4 - Poor. 12 out of 175 reviews
4 - Poor
12
Rating 2 - Terrible. 13 out of 175 reviews
2 - Terrible
13
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Alan
Traveled with family
Jul 29, 2024
Liked: Cleanliness
Close to my Desination but No Meals at Accomodation and Pub next Door was Expensive
Although some of the decor maybe a little dated, this hotel is is excellent, large rooms, free parking, pub lunch next door at excellent prices. The staff are really nice and helpful.
Very easy to park and the staff are friendly and helpful. Facilities are comfortable but my only quibble is, despite No Smoking notices everywhere, there was a smell of stale smoke and the fire alarm was set off 4 times. Also i have stayed several times over the last 2 years and the lift is always out of order.
No hot water in shower so had to be moved to another room that wasn’t as clean so a bit disappointed. Beds were comfortable and parking was easy.
Davey
4/10 Poor
Maxine
Sep 23, 2023
Staff were polite & attentive. Property was shabby lift wasn’t working. Carpets threadbare. Cigarette burn marks on carpet. Bed was squeaky & uncomfortable.Room was dingy poor lighting.
Firstly we would use the Hotel Again. It was adequate and priced reasonably.
Sadly during most of the night there was heavy traffic, which meant it was difficult to get to sleep.
Great hotel in terms of cleanliness and price. Location is great as a base for motorcycling around Northumberland and Durham areas. Great food next door. No breakfast facilities.
I wish I’d read more reviews before booking this hotel, but we were limited for choice due to time constraints and having a dog with us.
Apparently the lift hasn’t worked for years - and we were given a room on the third floor. The window of our room only opened a crack, barely letting in any (badly needed) fresh air. The room was very tired and the carpet badly stained.
Whoever had painted the bathroom had glossed over the doorframe AND the tiles. It looked like a blind man had been tasked with the job and then not given enough time to complete it.
The hot water in the bathroom was just about tepid if you let it run for long enough.
Some of the hotel residents seem to be living there permanently, and we saw at least two women hanging around the lobby in their pyjamas/dressing gowns in the middle of the afternoon. We went to the pub next door for an evening meal. When we came back a woman was standing outside the hotel having a heated argument on her phone. When my husband went out 2 hours later to walk the dog she was till there, sobbing into her mobile. On the morning we left two staff were frantically knocking on someone’s door and asking if they were ok.
Is this a hotel or a half-way house?
I woke up on the middle of the night and the smell of tobacco smoke was so strong in our room that I had to check the hallways to ensure there was no fire.
On the plus side, the staff were lovely and very helpful.
Worst place we’ve ever stayed. Tatty, dated, very rough, poorly cleaned, poorly decorated, generally very low quality hotel. Rock hard bed, would have been more comfy on the floor, if the floor was hygienically safe to do so! Room on the top floor and lift permanently out of order and blocked off - difficult for wife with spinal injury. Recommend you avoid this place until they invest some money in it.
David
Stayed 1 night in Jun 2023
8/10 Good
Anne
Traveled with partner
Jun 13, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The lift didn't work and as I was on crutches the staff moved me from the 3rd floor to the 1st, the room had a stale smell of cigarettes but we only wanted it as a stop off for the pink concert at Sunderland so it was well worth it, also the pub/ restaurant next door is great for an evening meal