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DoubleTree by Hilton Dartford Bridge

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Dartford Bridge

Exterior
Indoor pool
Bar (on property)
Lobby
Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Explore the area

Map
Masthead Close, Crossways Business Park, Dartford, England, DA2 6QF
  • Crossways Business Park
    1 min walk
  • Darent Valley Hospital
    4 min drive
  • Orchard Theatre
    5 min drive
  • London (LCY-London City)
    36 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Living area | LCD TV

Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Living area | LCD TV

Room, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express London - Dartford, an IHG Hotel

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1000)
The price is $81
per night
$98 total
includes taxes & fees
Jan 17 - Jan 18
Holiday Inn Express London - Dartford, an IHG Hotel

About this property

DoubleTree by Hilton Dartford Bridge

4-star Dartford hotel close to Bluewater Shopping Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree by Hilton Dartford Bridge offers 185 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
In addition to an indoor pool, DoubleTree by Hilton Dartford Bridge provides a health club and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2022.

DoubleTree by Hilton Dartford Bridge is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Cask & Thames - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hindi, Italian, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cask & Thames

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference center

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.50 per person
  • Self parking fee: GBP 9.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dartford Bridge Hilton
Hilton Dartford Bridge
Hilton Hotel Dartford Bridge
Dartford Hilton Hotel
Hilton Dartford Bridge Hotel Dartford
Hilton Dartford Bridge Kent
Hilton Dartford Bridge Hotel
DoubleTree Hilton Hotel Dartford Bridge
DoubleTree Hilton Dartford Bridge
DoubleTree by Hilton Dartford Bridge Hotel
DoubleTree by Hilton Hotel Dartford Bridge
DoubleTree by Hilton Dartford Bridge Dartford
DoubleTree by Hilton Dartford Bridge Hotel Dartford

DoubleTree by Hilton Dartford Bridge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 183 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

SZE LOK JANICE

Liked: Amenities
Hot water supply is very essential for one of the hotel service. We are so disappointed to have the shortage of hot water in the morning on 28th/Sept as 4 of our family members can only take the freezing cold shower before check out.
Stayed 1 night in Sep 2024

8/10 Good

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Disappointed
The stay was ruined by the fact we couldn’t shower or wash on the Sunday morning, we were going straight to visit family from the hotel, my daughter was a quarter of her way through her shower and could barely rinse the shampoo from her hair as the water was running out let alone actually wash and there was just air coming out of pipes by the time I tried.
Stayed 1 night in Sep 2024

4/10 Poor

J k

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water coming from bath taps or shower heads Tried to call reception they didn’t pick up
Stayed 1 night in Sep 2024

10/10 Excellent

Iancu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Property conditions & facilities
No hot water . Nobody warned us beforehand. No clear timeframe for the maintenance.
Stayed 1 night in Sep 2024

4/10 Poor

Rena

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
2 staff members were helpful with our issues. However one thing after another our stay was stressful. all sockets blew, window latch broken, no answer from room service number we had to go to reception . Having complained I waited 4 days for a manager to call then argue with me without listening to my frustrations . I did get a partial gesture and some complimentary breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Ravinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for spa facilities, it was a girls trip for one night. No one was available to book massage, only one person was doing massage's. Only one room which was dirty. Poor communication with massage lady. She refused to do one hour massage as she was the only one doing the massages. So disappointing. Fire alarm was activated at 1:45am for 5 mins Rang reception and they had no idea why it was activated.
Stayed 1 night in Sep 2024

6/10 Okay

Shona

Traveled with partner
Liked: Cleanliness
Our stay did the job we needed a place as we travelled to use the shopping centre, check in was quick, easy and the cookie was a lovely touch! Room was really clean too. We didn’t really find out any information on the restaurant/bar so decided to go down the road to eat but that’s fine just seemed a shame as we could see the bar area was large we just weren’t given much information. We went to the pool and unfortunately were swimming lessons on which we didn’t find out until we were changing so would maybe suggest making it a little clearer. I put the aircon on about 4am as the room was a bit warm and then at 5/5.30 ish we were awoken by an alarm that we worried was a fire alarm I checked outside and nothing went off again but we were very shaken as it woke us abruptly with a loud beep. I did put the aircon again in the morning once we were up and the same thing happened. It was a shame as it did kind of ruin the sleep. There also were glasses/plates outside the rooms opposite and down the corridor the whole time from when we checked in and checked out which was a bit disgusting. When checking out I was asked how was your stay when I explained about the alarm waking us and said it was a shame it was ignored and I was told have a good day and thank you and I just thought it was a bit rude there wasn’t even an apology (working in a customer facing role something like an apology goes a long way) I was never rude when explaining just saying in case there happened to be a fault.
Stayed 1 night in Sep 2024

10/10 Excellent

Taiwo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful
Amazing, but my a/c wasn’t working
Stayed 1 night in Sep 2024

6/10 Okay

Ziggy

Liked: Staff & service, property conditions & facilities
The fire alarm went off in the night lots of noise from private parties and shouting in the corridors so a very disruptive nights sleep
Stayed 1 night in Sep 2024

10/10 Excellent

Ibukun

Stayed 2 nights in Sep 2024

10/10 Excellent

Naseema

Stayed 1 night in Sep 2024

8/10 Good

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a short stay
Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Business traveler
Liked: Cleanliness, staff & service
I think that there should be regular checks on all of the floors as we saw lots of trays with plates on, these were still there in the morning.
Stayed 11 nights in Aug 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay !
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very nice will defo stay there again
Stayed 1 night in Sep 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Phillip

Stayed 1 night in Aug 2024

2/10 Terrible

Mouli

Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to get to shopping centre
Stayed 2 nights in Aug 2024

6/10 Okay

A

Traveled with family and small children
Liked: Staff & service
Pleasant Stay but Pool Disappointment I recently stayed at the Doubletrees Dattford Hotel and had an overall pleasant experience. The room was really nice and comfortable, though the water pressure in the shower could have been better. I appreciated the effort made by the staff to celebrate my birthday with balloons, a cake, and a card in the room, which was a lovely touch. The food was okay, nothing exceptional, and the same goes for breakfast. It was decent but lacked options like fried eggs, which I missed. The biggest letdown was the pool. It was cloudy and didn't seem clean. Unfortunately, we weren't informed that we needed to book a time slot to use the pool, though we did manage to get a session an hour later. However, we ended up leaving after 35 minutes because the water looked too cloudy, and it seemed like the pool hadn't been properly maintained. It was quite off-putting to see gym staff testing the water while we were in the pool. On the plus side, the hotel’s location was great for shopping at Bluewater, and the staff were wonderful throughout our stay. However, the condition of the pool left us feeling disappointed, which impacted our overall experience. **Rating:** 3/5
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to enjoy
The staff were cordial and peofessional , the rooms was big enough for the family. £9 for parking is a bit expensive. I enjoined the management to review that for overnight customers
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A mixed bag
This stay left us a bit disappointed. From checking in to breakfast the next day, it felt a bit short. Checking in I was welcomed by a lady who was waiting for the computer system to work/kick in. Then she received a phone call and started dealing with it and left me hanging. I eventually was seen by her colleague who had finsihed with another customer. The room was neat and clean but we only had 3 towels ( for a family of 4). So on way to restaurant we stopped at reception and requested more towels. the diner was decent enough, the pudding wasn't great ( sticky toffee pudding), it was dry and you could tell this is not made from fresh. Back to the room and no towels delivered. We however noticed 2 towels on the floor in front of the room next to us. Rang reception who confirmed these had been left on the floor for us in our absence. For hygienic reason we demanded new towels which then were delivered. Who thinks it's acceptable to leave towels on a corridor floor? . A good night of sleep was had by all. Bathroom and showers are really good. Proceeded to breakfast in the morning and felt the offering was a bit basic: sausages of low quality, unappealing scrambled eggs, no fresh bread like baguette or crusty bread, orange and apple juices definitely of low grade ( as opposed to tropicana type quality), no nutella ( kids!). Kids didn't like the muffins ( very dry) .Positive was decent bacon and nice hash browns. Overall it just felt short of expectations for the Hilton brand.
Stayed 1 night in Aug 2024