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Hepburn Spa Retreat

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hepburn Spa Retreat

Exterior
Point of interest
Terrace/patio
King or Twin Retreat Villa | Egyptian cotton sheets, premium bedding, minibar, individually decorated
Separate tub and shower, hair dryer, bathrobes, slippers

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
20-22 Mineral Springs Crescent, Hepburn Springs, VIC, 3461
  • Hepburn Regional Park
    1 min walk
  • Hepburn Bathhouse & Spa
    2 min walk
  • Hepburn Mineral Springs Reserve
    5 min walk

Room options

View all photos for King or Twin Retreat Villa

32-inch flat-screen TV with digital channels, TV, fireplace

King or Twin Retreat Villa

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Wellness Villa

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Wellness Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Wellness Villa (Optional Twin)

Separate tub and shower, hair dryer, bathrobes, slippers

Wellness Villa (Optional Twin)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Retreat Villa

32-inch flat-screen TV with digital channels, TV, fireplace

King Retreat Villa

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Hepburn Escape Villa

Pool
Hot Tub
Kitchen
Washer
4.2 out of 5, Very Good, (83)
The price is $244
per night
$244 total
includes taxes & fees
Dec 11 - Dec 12
Hepburn Escape Villa

About this property

Hepburn Spa Retreat

5-star Hepburn Springs hotel steps from Hepburn Bathhouse & Spa
A full-service spa, an indoor pool, and a snack bar/deli are available at this hotel. Self parking is free. Other amenities include massage/treatment rooms, a garden, and a hair salon. Housekeeping is not available.
Hepburn Spa Retreat offers 10 air-conditioned accommodations with indoor private spa tubs and fireplaces. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include minibars and coffee/tea makers.

Recreational amenities at the hotel include an indoor pool.
The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
The hotel offers a snack bar/deli. Hepburn Spa Retreat features a full-service spa and an indoor pool. This luxury hotel also offers a terrace, a garden, and a hair salon. Complimentary self parking is available on site.

Hepburn Spa Retreat has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Minibar
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 75

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
The check-in location differs from the property location; go to: [Hepburn Bathhouse & Spa reception]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 75

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hepburn Spa Retreat Hotel Hepburn Springs
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat Hotel Hepburn Springs

Hepburn Spa Retreat Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 6 out of 67 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Quiet and warm.
Stayed 1 night in Apr 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Damian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The couch look like it’s had a life but beside that not bad
Stayed 3 nights in Feb 2024

6/10 Okay

Corinna

Traveled with partner
Liked: Cleanliness
Great location, good sized room with a kitchenette which is convenient. It wasn’t what we were expecting; I wouldn’t describe it as luxury. The place could use a few updates: there were stains on the couch, the fireplace didn’t work, the audio system wasn’t usable without a cable which wasn’t present. There were no amenities for the spa which was a shame as it’s a good way to entice people to buy more products - it could be for purchase, give people the option! The bath was difficult to get in and out of and needed a step in as the sides were so high. The blackout curtains aren’t full blackout and a lot of light streams through from the night lights outside and in the morning. If you stay in one of the ground floor villas, be aware that you can hear those at the top walking up and down. I wouldn’t stay here again at that cost, it just wasn’t value for money. Much like staying in an Airbnb but no extra little touches that make a stay memorable.
Stayed 2 nights in Jan 2024

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
The price for the room should include access to pool shouldn't have to pay $58 each for an hour and half visit. Not many staff. Very loud neighbours thumping above us all night.

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Bethany

Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Angela

Traveled with partner
It was secluded and close to spa
Stayed 1 night in Nov 2023

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was reception in the resort, you had to go to the Spa Mineral side, and then no information about how to contact anyone for after hours assistance. Housekeeping items were low. No steak knives, no tissues, lights above beds hanging a bit loosely. Needs some maintenance. Not walkable to anywhere except the mineral spa pool.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay so peaceful and quiet very close to the bathing house and a easy drive to Daylesford, plenty of places to eat and some nice walks too.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonidas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a treat. This retreat has everything you need for a truly restful and relaxing stay. The enormous jetted tub, gas fireplace and cosy yet clean and minimalist furnishings made for a heavenly few days.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retreat was perfect. It had everything we needed for a lovely get away, even a welcome basket which was greatly appreciated and walking distance to the mineral springs. Would highly recommend !!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the tranquility of the area. The room was very space ,luxurious and extremely well appointed. I would definitely recommend it for a couple and I would come back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the retreat, awesome spa, super comfy king bed and lovely warm fire. Will definitely return. Thank you
Stayed 3 nights in Apr 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was lovely, and located very close to all of the sights that my partner and I were there to enjoy. The only downside was that despite the welcome book stating there was access to Foxtel, there didn't appear to be a remote available for this purpose. There also was no aerial connected to the TV in the bed area. We had a somewhat uncomfortable experience with the amount of flies that gained access to the villa, however were very grateful for the can of Raid included with the room. Overall we had a lovely weekend and would be happy to stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil, Sandringham

Traveled with partner
Liked: Cleanliness, staff & service
Great position opposite the baths. Perfect for a romantic getaway - spa, wood /gas fire place. Cheers.

6/10 Okay

Hock Guan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
5 star hotel badly maintained
From the exterior, the villa looks good and even upon entering seeing the private jacuzzi feels good but once we start staying there, we find the place very poorly maintained. The light at our living was not working, the workman came with his boots on and step all over the carpet and floor. The jacuzzi in our room has a hole on the side cover by a foam board! This is supposedly a 5 star hotel, it is quite unacceptable! There is no staff to ask if our stay was good or not, the whole place is just managed by a staff who is the spa. It is very disappointing.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ellysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
We were told 3 pm check in. At 3 30 pm upon being given a key we entered a messy yet to be cleaned facility No time could be ogives as to when it would be available. We cancelled our booking
Stayed 1 night in Apr 2022

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy, the amenities, loved the room, loved the bathtub. Loved the staff and the hamper provided
Stayed 3 nights in Jan 2022

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Get Away
My partner and I enjoyed a lovely stay. Really quiet, romantic and private. We loved the massive hot-tub!!! Would absolutely stay here again.
Stayed 2 nights in Dec 2021

10/10 Excellent

Jasmine

Stayed 2 nights in Sep 2021

8/10 Good

julie and Reg

Liked: Staff & service, room comfort
High quality villa,luxurious shower,very comfortable bed. Gift pack of muesli,spa water and chutney a nice touch on arrival. Does need some touch ups as sink plug not working and walls need paint touch up.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Just a few problems with broken blinds and lack of tile strips and finishes. Broken blinds over bathing and showering area therefore should have been fixed before occupancy. As the broken pieces were on floor the staff would have been fully cognisant of these problems.
Stayed 2 nights in Jul 2021