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Best Western New Smyrna Beach Hotel & Suites

3.0 star property

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Photo gallery for Best Western New Smyrna Beach Hotel & Suites

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Point of interest
Point of interest
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Pet friendly
$176
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
1401 S Atlantic Ave, New Smyrna Beach, FL, 32169
  • New Smyrna Beach
    ‪1 min walk‬
  • Flagler Avenue Park
    ‪16 min walk‬
  • Canal Street Historic District
    ‪5 min drive‬
  • Daytona Beach, FL (DAB-Daytona Beach Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Balcony, Ocean View

8.4 out of 10
Very good
(35 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Oceanfront

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

7.2 out of 10
Good
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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About this property

Best Western New Smyrna Beach Hotel & Suites

New Smyrna Beach hotel steps from New Smyrna Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and laundry facilities. Housekeeping is available on request.
Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with laptop-compatible safes and hair dryers. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western New Smyrna Beach Hotel & Suites features an outdoor pool and a fitness center. The hotel offers a restaurant. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Best Western New Smyrna Beach Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seascape Dining Room - This restaurant specializes in American cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 23 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 25 for adults and USD 14 to 19 for children
  • A restaurant

Restaurants on site

  • Seascape Dining Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 25 for adults, and USD 14 to 19 for children
  • Covered self parking fee: USD 23 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western New Smyrna Beach
Best Western New Smyrna Beach Hotel
New Smyrna Beach Best Western
New Smyrna & Suites New Smyrna
Best Western New Smyrna Beach Hotel & Suites Hotel
Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

Best Western New Smyrna Beach Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine
Stayed 1 night in May 2025

8/10 Good

Steven, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right on the beach. The rooms are large and well maintained. Staff is great. Great restaurants right across the street. It just needs some updating. Great stay.
Stayed 1 night in May 2025

4/10 Poor

JOSEPH

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Nice location. Needs MAJOR CLEANING and updating.

So the first day at the hotel we were glad to see and hear the ocean. Shortly after our check in 1 of the 2 elevators broke and was out of service our entire stay. Making us have to use the emergency stairs a handful of times. Second night of the stay, my wife noticed the phone, had mold growing out of it. Then she freaked and started looking everywhere.. it doesn't look like the room had been cleaned Fully in a long time.. the tabletops were clean, but table legs were extremely dirty. Porch had cigarette butts even though no smoking was allowed. The carpet was rolled in the middle of the room. Causing a trip hazard. The hotel was an amazing spot but I would not stay there again. Due to how dirty the room was
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Is okay
Stayed 1 night in May 2025

10/10 Excellent

Pastora

Stayed 1 night in May 2025

10/10 Excellent

Sean

Stayed 2 nights in May 2025

8/10 Good

Dennis

Stayed 3 nights in Apr 2025

2/10 Terrible

Caitlin

Traveled with family
Disliked: Amenities
We recently stayed at Best Western New Smyrna Beach for a 3-night Memorial Day weekend trip, and unfortunately, our experience was far from acceptable. 1. There was extensive mold on the ceiling of our room (we have photos to document this). This is a major health concern and completely unacceptable. 2. Despite being told housekeeping came every other day, we never saw them once. We had to go to the front desk because we were out of toilet paper (we were only provided one roll) and towels. A work order was put in at 2 pm, but by 8 pm, we still didn’t have any. When we returned from dinner, the front desk gave us 2 rolls of toilet paper but informed us the hotel was out of towels. This was after a housekeeper told us to leave the towels in the hallway—meaning we had nothing to use for hand towels or showers. 3. The pool was supposed to be open until 10 pm. At around 8 pm, multiple guests—including us—tried to use it, but it was already closed. Earlier that day, the front desk said, “Have a great time at the pool,” so we were surprised. When we asked why, the maintenance person said they had just decided to close it early. 4. The pool’s foundation is severely cracked and crumbling, creating sharp edges. My son was pulling pieces of broken concrete out of the pool because they were dangerous. 5. Balcony Lock Issues: The locks on our balcony doors were broken, and the latch could easily be pulled out. My son was actually stuck out there when the lock pulled apart.
Stayed 3 nights in May 2025

8/10 Good

Albert

Liked: Amenities, property conditions & facilities
Decent spot on the beach
Stayed 1 night in May 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ulrike

Business traveler
Liked: Cleanliness
perfect for a beach vacay
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing and friendly staff. Rooms were tidy and neat! There’s an amazing pool and easy access to the beach. The view was amazing as well.
Stayed 6 nights in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sraff was very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, room comfort
Perfect beach view!
Stayed 1 night in Apr 2025

2/10 Terrible

Jerry L

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was ok but A/C was set at 69. Had to turn up heat to get it warm in there. You could look outside thru the wall beside the A/C unit. Bed had sleeping holes in it. 500 pounders must have sleep there. Had to be a mountain climber to get out of the bed. Room had kitchen but no dishes or pots or pans. They charged us $100 more for the second night. Was not the charge that was quoted when I made reservations. Will not be using Best Western again. And we were rewards members. - Were, not anymore.
Stayed 2 nights in May 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great...except Hotels.com did not mention the required parking fee of $24.50!
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick visit. Larger rooms than expected.
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Roger

Traveled with partner
Disliked: Property conditions & facilities
2 night stay was over $500. Then you have to pay an additional $23 a day to park. The condition of the room was marginal. The room stinked of wet dog.. the shower didn't have a curved rod so the curtain would stick to you. Elevator was slow. And door closing was dangerous, you had to fight with it if you we'reast minute. I won't stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Felisha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Right on the beach!
Stayed 1 night in May 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was great there highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

Cameron

Traveled with family
Perfect
Stayed 3 nights in May 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025