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Best Western New Smyrna Beach Hotel & Suites

3.0 star property

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Photo gallery for Best Western New Smyrna Beach Hotel & Suites

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Pillowtop beds, in-room safe, desk, laptop workspace
Point of interest
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1401 S Atlantic Ave, New Smyrna Beach, FL, 32169
  • New Smyrna Beach
    ‪1 min walk‬
  • Flagler Avenue Park
    ‪16 min walk‬
  • Canal Street Historic District
    ‪5 min drive‬
  • Orlando, FL (SFB-Orlando Sanford Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Balcony, Ocean View

7.8 out of 10
Good
(17 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

7.4 out of 10
Good
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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About this property

Best Western New Smyrna Beach Hotel & Suites

New Smyrna Beach hotel steps from New Smyrna Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and laundry facilities. Housekeeping is available on request.
Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western New Smyrna Beach Hotel & Suites features an outdoor pool and a fitness center. The hotel offers a restaurant. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Best Western New Smyrna Beach Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seascape Dining Room - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 23 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 19 for adults and USD 14 to 19 for children
  • A restaurant

Restaurants on site

  • Seascape Dining Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 19 for adults, and USD 14 to 19 for children
  • Covered self parking fee: USD 23 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western New Smyrna Beach
Best Western New Smyrna Beach Hotel
New Smyrna Beach Best Western
New Smyrna & Suites New Smyrna
Best Western New Smyrna Beach Hotel & Suites Hotel
Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

Best Western New Smyrna Beach Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LeeAnne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique layout of the room. Almost apartment-like and the balcony was perfect. Had breakfast in the restaurant and it was good food and amazing views. Wish it had an all day restaurant but the ones within walking distant were great.
Stayed 1 night in Mar 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at hotel to check in and the assistant manager was horrible. Absolutely no customer service. Watched and listened as he checked out couple before me and he was so rude. Eventually my turn and again so rude, said my room wasnt ready yet check in is anytime after 4 and it was 5pm while im standing there. I sent my husband in who then walked out with a room. Got to our room later that evening to see cockroaches running. Killed two of them and went to office to check out. They wouldnt refund me and offered to swap my room. Refusing, we returned to our infested room and then got woken up to cockroaches in our bed. Disgusted, we waited for a general manager. End result i did get my money back, but this all should never had happened. I was looking forward to my birthday weekend in NSB. This place needs either new management or shut it down!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean view balacony

Nice hotel for the price on the beach. Rooms were suites with kitchen and sitting room. Balcony had ocean views. Funiture is older and could use updating. We enjoyed our stay.
Stayed 1 night in Mar 2025

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Mike, from maintenance, deserves a shout out for being helpful to us .
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family

Old..It’s all about Location

Very old and dated. Balcony door wouldn’t lock. Exterior windows separated bedroom from living room. Very wierd room set up. Ac condensed took up half of balcony. Smelled like pot or cigarettes in common areas and hallways. Fire alarm went off at 12:30 am. According to other guests for 3rd time in 4 days. Decided not to stay passed first night of my entire reservation as I didn’t like the hotel. Lipstick on a pig.
Stayed 2 nights in Mar 2025

6/10 Okay

Leigh

Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Staff & service
Crystal and the whole front desk staff was awesome and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

shane

Traveled with group, Traveled with family
Liked: Staff & service, amenities
The price you see on the internet is NOT the price you will pay!! On top of that charge you will be charge a PARKING FEE OF 23-24 dollars PER night.
Stayed 2 nights in Mar 2025

10/10 Excellent

farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff weee nice room Was big and very nice. I enjoyed staying there. Great breakfast .
Stayed 2 nights in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They place is in a beautiful place
Stayed 1 night in Mar 2025

10/10 Excellent

Shari M

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Andrea at the front desk was superb!! Friendly , helpful and just an absolute pleasure. We will be back!
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
The staff was nice and helpful!
Stayed 2 nights in Mar 2025

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
did not receive maid service
Stayed 6 nights in Feb 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent room space! Very nice to have the in room amenities.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout of the rooms. Lots of room. Clean. Disappointed in 23 dollars a night for parking but will stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Moira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively
Stayed 1 night in Mar 2025

8/10 Good

Enrique

Stayed 1 night in Mar 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
I never write reviews unless it would really help someone deciding on where to stay. This was the most dirtiest hotel I have ever stayed in. Room looked like it hasn't been cleaned . The couch was so dirty I couldn't sit on it. The tile floor was dirty and stained like it hasn't been mopped in a long time. Doors in the hallway slamming shut. You can hear other the dogs barking from your room. You have to pay for parking even during construction where good spots are roped off.The AC couldn't keep the room cool. The staff is rude and nasty. If you ask them a question your lucky to get a one word answer. I would NEVER recommend this place. Please save your money and stay somewhere else!
Stayed 3 nights in Feb 2025

8/10 Good

anita

Traveled with family
Close to restaurants and right on the beach which was great ! However we had an unexpected charge for parking each night that wasn’t mentioned when we booked the room ! So xtra $78 dollars fora 3 night stay ?? Will probably look elsewhere next visit
Stayed 3 nights in Feb 2025

4/10 Poor

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is very dated. The furniture in the suite was filthy. Black marks all over upholstery. Blinds difficult to open. No housekeeping service. Told we had to request it and even after we did that, they still didn’t come. Witnessed unsanitary handling of dirty pool towels being rerolled to be used as clean towels. Staff were too laidback. Pool isn’t heated which was a major issue. I don’t think this location lives up to the Best Western status.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our beachfront stay here. The hotel isn't fancy but it's right on the beach, which was amazing. Our suite had a kitchenette, so we grabbed groceries and had our own mini-Super Bowl party. We would definitely stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very old and needs to be updated. The room smelled of cleaning products. Carpets were old and tile was slippery. Housekeeping never showed to clean our room.
Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Don't look in the cupboards or drawers in the kitchenette until after you're about ready to check out you might find some surprises
Stayed 2 nights in Feb 2025