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Best Western New Smyrna Beach Hotel & Suites

3.0 star property

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Photo gallery for Best Western New Smyrna Beach Hotel & Suites

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1401 S Atlantic Ave, New Smyrna Beach, FL, 32169
  • New Smyrna Beach
    ‪1 min walk‬
  • Flagler Avenue Park
    ‪16 min walk‬
  • Canal Street Historic District
    ‪5 min drive‬
  • Orlando, FL (SFB-Orlando Sanford Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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About this property

Best Western New Smyrna Beach Hotel & Suites

New Smyrna Beach hotel steps from New Smyrna Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and laundry facilities. Housekeeping is available on request.
Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western New Smyrna Beach Hotel & Suites features an outdoor pool and a fitness center. The hotel offers a restaurant. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Best Western New Smyrna Beach Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seascape Dining Room - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 23 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 19 for adults and USD 14 to 19 for children
  • A restaurant

Restaurants on site

  • Seascape Dining Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 19 for adults, and USD 14 to 19 for children
  • Covered self parking fee: USD 23 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western New Smyrna Beach
Best Western New Smyrna Beach Hotel
New Smyrna Beach Best Western
New Smyrna & Suites New Smyrna
Best Western New Smyrna Beach Hotel & Suites Hotel
Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

Best Western New Smyrna Beach Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is very dated. The furniture in the suite was filthy. Black marks all over upholstery. Blinds difficult to open. No housekeeping service. Told we had to request it and even after we did that, they still didn’t come. Witnessed unsanitary handling of dirty pool towels being rerolled to be used as clean towels. Staff were too laidback. Pool isn’t heated which was a major issue. I don’t think this location lives up to the Best Western status.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our beachfront stay here. The hotel isn't fancy but it's right on the beach, which was amazing. Our suite had a kitchenette, so we grabbed groceries and had our own mini-Super Bowl party. We would definitely stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very old and needs to be updated. The room smelled of cleaning products. Carpets were old and tile was slippery. Housekeeping never showed to clean our room.
Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Don't look in the cupboards or drawers in the kitchenette until after you're about ready to check out you might find some surprises
Stayed 2 nights in Feb 2025

10/10 Excellent

aurora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property my only complaint is that I wasn’t informed there was parking fees at booking. But wasn’t a big deal the place was very nice
Stayed 3 nights in Feb 2025

8/10 Good

Zuleide

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view property BUT be aware that it is pet friendly so the ‘smells’ are not that pleasant.
Stayed 1 night in Feb 2025

6/10 Okay

William

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 3 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was accessible
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Corner room was the best

The ocean views and balconies from room 415 (corner room) were amazing. I slept with the door open to hear the sounds of the waves which was very relaxing. Being a corner room provided 2 balconies and the living area was separate from the bedroom which was nice. Andrea was very helpful at the front desk and overall it was a relaxing stay. The hotel is a bit older and could use some updating but it did not affect my experience. It’s conveniently located a few miles to the national seashore and great restaurants like the Garlic and my personal favorite for casual dining, JBs.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Hotel was clean and employees were very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pam

Liked: Property conditions & facilities
Room was perfect view of the ocean
Stayed 1 night in Feb 2025

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot for us. It was a nice room, with a wonderful view of the ocean. Morning coffee on the balcony was lovely. Clean room and comfortable beds. New Smyrna offers beautiful beaches. We always enjoy the Smyrna Dunes Park boardwalk, the National Seashore, and The Orlando Wetlands. Best Western's location is perfect. Also, there's a Publix right across the street. The staff was friendly and welcoming. Good coffee down in the lobby every morning. Be aware that parking is not free. Also, the room window does not open, so no lovely surf sound putting you to sleep at night. All in all, a really nice spot!
Stayed 5 nights in Jan 2025

6/10 Okay

john

Disliked: Amenities
Under construction, asked front desk if construction would continue on weekend when I checked in on Friday. He said no.. workers on site all weekend. Smallish room, sticky surfaces, small balcony, very dated. Nice view and convenient location.
Stayed 2 nights in Jan 2025

6/10 Okay

Timothy, Cary

Liked: Staff & service
Great location I stay here every year Property in bad shape Broken furniture on balcony Broken furniture in hallway Bed so old it folds in half when you lay down Dog barking in another room all night Occupants smoking pot at all hours Occupants rolling Ebikes in elevators and hallways Major construction on exterior No room service cleaning Other than that a great deal
Stayed 2 nights in Jan 2025

4/10 Poor

Eleonora

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worn out

Very worn out. Housing homeless or Fema guests.trash in halls. Co stant smell of pot
Stayed 1 night in Jan 2025

2/10 Terrible

Spenser

Traveled with group, Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Take Your Chances

Despite a check-in time of 4 pm, we got into the two rooms I booked after 4:30 pm (we arrived at 3:30 PM hoping they might be available) - they weren't, and the front desk suggested that we wait by the pool. Once there, the expected sound of waves splashing on the nearby Atlantic shore was drowned out by the loud noise of construction or cleaning equipment being used by workers at the hotel - possibly supporting roof repair or the carpet cleaning mentioned by the front desk as the reason why our rooms weren't ready. BTW, there was no information regarding maintenance work on the website when I booked the reservations. My room was clean, the layout was great, and everything worked - I couldn't have been happier. The second room for other family members showed signs of damage (a picture torn off the wall was left on the floor leaning against the wall, a door jamb was split as if someone tried to kick it in, a broken toilet seat, and the bathroom floor was filthy (he has pictures) with chunks of dirt/hair in the corners. Were my friends given the "penalty room" because they dared to complain about check-in time not being honored? The hotel made no apology for the inconvenience. Breakfast at the hotel's Seascape Restaurant the following day was enjoyable in the brightly lit room overlooking the ocean, but we weren't sorry to check out and move on. Thoughts: Are check-in times meaningless? If one complains about mistreatment, should they expect revenge? Yes, to both at the NSB BW.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Elevator slow and only one operating. Room was dirty Beds and pillows uncomfortable.
Stayed 5 nights in Jan 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 5 nights in Jan 2025