4/10 Poor
Amanda
Mar 3, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Its gone way down hill
First visited this hotel back in 2018. When it was under the original management, and everything was great. I think now that they've been bought out by the El chipo motel across the street, called Sandals their quality has gone our the door. The room was absolutely filthy! The boyfriend and I had to wipe our feet off with towels before we can even get into the bed. There was this brown stuff all over the beautiful white tile in the shower. There was a dirty used bar of soap behind the provided canisters of amenities in the shower. The handle on the body wash was completely broken off.So you could see where they removed the cap, so you could "dip" your cloth into to wash yourself. I have to wait about eight minutes with the sink and the shower running to get warm water. There was no actual door on the shower. Then they have the ac locked.You can either have heat or ac.You can't have both. Little chilly at 67 to take a shower with only luke warm water. Positive side was the staff and the fact the bed and pillows were REALLY comfy.
Amanda
Stayed 1 night in Mar 2025