6/10 Okay
Kacie
Traveled with group
Nov 24, 2024
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Second time staying and slightly dissapoonted
We previously stayed here when they first opened, and enjoyed the stay so decided to return. It was a surprise to find they do not valet park anymore, and you have to pay $15-$20 per day to park in the hotel parking lot. Check in was great. Traveling was a group with 3 different rooms, they made sure we were on the same floor, had rooms with a view, and were near each other which was nice. Out of the 3 rooms, one had blood stains on the sheets, and TV didn’t work, and one had white stains on the side of the bed. One was fine. They changed the sheets and fixed the tv promptly the next morning. The floors weren’t the cleanest, but fine.
They do charge an extra $6 occupancy fee, and charge you for in room WiFi, which they did not disclose at check in. Those charges were a surprise on the emailed bill. They also wouldn’t take cash for items purchased at the front desk, and when charged to the room they add an automatic gratuity.
I guess next time I go to Deadwood I will shop around and check hidden fees at hotels before booking. Will probably not choose to stay here again…unless we had to. For the price and extra charges I would have just stayed at a cheap hotel like the mineral palace…last I stayed there they did not have all of the hidden fees and pay for parking.
Kacie
Stayed 2 nights in Nov 2024