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Comfort Inn & Suites Napoleon

2.5 star property

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Photo gallery for Comfort Inn & Suites Napoleon

Exterior
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$107
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
590 Bonaparte Dr, Napoleon, OH, 43545
  • Place, Napoleon Public Library
    ‪2 min drive‬
  • Place, East Riverdowns Park
    ‪2 min drive‬
  • Place, Henry County Hospital
    ‪3 min drive‬
  • Airport, Toledo, OH (TOL-Toledo Express)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Napoleon

Napoleon hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Comfort Inn & Suites Napoleon offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Napoleon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Napoleon features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Inn & Suites Napoleon is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Holiday Inn Express Hotel Napoleon
Holiday Inn Express Napoleon
Holiday Express Napoleon
Comfort Inn Hotel Napoleon
Comfort Inn Napoleon
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Napoleon
Comfort Inn & Suites Hotel Napoleon

Comfort Inn & Suites Napoleon Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 186 out of 400 reviews
Rating 8 - Good. 126 out of 400 reviews
Rating 6 - Okay. 44 out of 400 reviews
Rating 4 - Poor. 25 out of 400 reviews
Rating 2 - Terrible. 19 out of 400 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low class motel. Dirty rooms, hair in the tub, stained walls in the bathroom, beds were hard as a brick and disgustingly old. This place needs new management!
Stayed 2 nights in Oct 2025

6/10 Okay

Maxwell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice for a short stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Iris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean I had some very good sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Cherish Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, staff Pleasant, breakfast was good bananas being available would of made it perfect..
Stayed 1 night in Oct 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Food was fresh and coffee was hot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Argent

Stayed 1 night in Sep 2025

2/10 Terrible

Brittany

Disliked: Staff & service, room comfort

Terrible experience & completely unsatisfied

High price, difficulty checking in after booking through hotels.com and using a gift card for payment; employee didn't know how to use a gift card for payment with no expiration date and made me give another form of payment so I was charged twice & she wanted me to contact the gift card company to resolve the issue but didn't offer any other solutions & refused to figure out how to look up my reservation and payment through hotels.com to confirm payment was already made or to accept the receipt I had for proof of payment online. The remote wouldn't work for the TV and the battery cover was missing (employee brought me two sets of batteries twice to replace myself but didn't wait to see if they worked so I had to call multiple times and only 2 of 8 batteries worked). No one was behind the desk so we had to call the employee multiple times for assistance with faulty items and issues with our room/amenities and she didn't answer the first few times we called & didn't come to check the desk even though I waited at least 10 minutes before going to my room to use my phone. The bathtub had a leaky faucet and was quite annoying to listen to all night & is a huge waste of water for a simple inexpensive repair. The toilet overflowed all over the entire bathroom floor while my husband and I were at the so called Continental breakfast even though we used it once the entire stay (it flushed without any issues & was not overflowing before we left the room). I called the front desk to notif
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

8/10 Good

Lynette

Stayed 3 nights in Sep 2025

4/10 Poor

Anna

Disliked: Cleanliness, staff & service
Not worth $300 for a 2 night stay. The bath tub drain was clogged so when you shower the tub fills with water. Toilet seat was about to fall off. Room keys stopped working after 1 day which was annoying.
Stayed 2 nights in Aug 2025

10/10 Excellent

emmanuel

Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Leonard

Business traveler
Disliked: Property conditions & facilities
Trash can overflowing and bathtub drains slowly when showering
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

8/10 Good

Heather

Traveled with family
Liked: Staff & service

Okay

It was okay just wish we didn't have a tub in the bathroom that dripped water. Other than that it was okay.
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Disliked: Cleanliness, property conditions & facilities
Room smelled like cigarette smoke, changed rooms, smelled like cheap cologne got spilled
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Traveled with group, Traveled with family
Liked: Staff & service
Our room was clean, but the tub didn't drain well so stood in dirty shower water up to ankles. Drained eventually. Lobby and stair carpet up to rooms was dirty abd worn. Decaf coffee was lukewarm.
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Stayed 1 night in Jul 2025

6/10 Okay

Zachary

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
Over all I would go back. We didn’t get clean new towels after the first night so I had to ask and they didn’t have enough. I tried to use the fitness room and only one piece of equipment worked. The rest was broken and was not labeled as such. The staff were very nice though.
Stayed 2 nights in Jul 2025

6/10 Okay

Nathaniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The Comfort Inn Napoleon was as advertised. A decent place to stay in an area with few hotel options. I was there for one night on business. The room opened up to a spacious field in back which was pleasant. I appreciated that I could open my window. The staff was good. Continental breakfast was fine. Overall it was fine and suited my needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were excellent here. They were very helpful in coordinating all my local needs and supporting me while staying in town for almost a week. I would stay at this establishment again in a heartbeat!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay overnight and get some rest for the next leg of my travrls
Stayed 1 night in Jul 2025