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Ilbert Manor

4.0 star property

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Photo gallery for Ilbert Manor

Property entrance
Terrace/patio
Hallway
Library
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Duggal Villa Road, Library End, Dehradun, Uttarakhand, 248179
  • Place, Gun Hill
    ‪13 min walk‬
  • Place, Mussoorie Lake
    ‪2 min drive‬
  • Place, Kempty Falls
    ‪7 min drive‬
  • Airport, Dehradun (DED-Jolly Grant)
    ‪49 min drive‬

Room options

View all photos for Imperial Room

Premium bedding, minibar, in-room safe, individually decorated

Imperial Room

  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Suites

Premium bedding, minibar, in-room safe, individually decorated

Colonial Suites

  • Sleeps 4
  • 2 King Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Ilbert Manor

  • 24/7 front desk
Ilbert Manor

About this property

Ilbert Manor

4-star hotel in The Mall Road
This hotel features a restaurant, a snack bar/deli, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and dry cleaning are onsite.
Ilbert Manor offers 14 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service. This Colonial hotel also offers a rooftop terrace, spa services, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ilbert Manor has designated areas for smoking.

Ilbert Manor has a restaurant on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Heritage Hotels of India.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Breakfast available for a fee: INR 250 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

More

  • 1 floor
  • 2 buildings
  • Built in 1840
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 900

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately INR 250 per person
  • Airport shuttle fee: INR 3000 (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ilbert Manor
Ilbert Manor Hotel
Ilbert Manor Hotel Mussoorie
Ilbert Manor Mussoorie
Ilbert Manor Hotel Dehradun
Ilbert Manor Dehradun
Ilbert Manor Hotel
Ilbert Manor Dehradun
Ilbert Manor Hotel Dehradun

Reviews

Ilbert Manor Reviews

8.0

Very Good

8.0/10

Cleanliness

9.2/10

Staff & service

2.0/10

Amenities

7.6/10

Property conditions & facilities
Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It should be 1 star not 4 star very bad location Poor service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Atul, Gurgaon

Liked: Cleanliness, staff & service

Heritage property but Overpriced

(-) Overpriced for the Rs.28000 that we paid for 2 nights for the classic suite room which comprised of two rooms with double beds but with only one toilet. We were 4 members and having only one toilet was a real constraint. Food was average...the buffet serving area was a little stale smelling It was warm inside the rooms and there was no cross ventilation. Floor standing fans provided were inadequate. Cant take a large car (we had a Fortuner) down to the hotel hence had to park in the public parking paid for by the hotel but a discomfort, nevertheless. (+) Staff was cordial and helpful property has the old British era appeal and well preserved Hotel provides shuttle to the mall road (a steep 250 m climb) at no extra cost as many times as you need.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Very good

8/10 Good

PREM, Gurgaon

Liked: Cleanliness, staff & service

In natures lap

Amazing stay in the woods in this British era mansion.

8/10 Good

Gopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Inakshi, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities

Ilbert Hotel, Mussoorie

We stayed 4 nights at the Ilbert manor in April 2015. The hotel is a boutique hotel but requires some upgrades. We found the staff extremely friendly and courteous. The food prepared by the catering staff was excellent. Even at odd hours in the evening the staff went out of their way to prepare fresh hot tasty meal. The hotel is not easily accessible from the main road but a car was arranged with a driver to drop us and pick us up at any time of the day. The views from the room facing the mountains was stunning. I will stay there again whenever visiting Mussorie.

10/10 Excellent

Ashish , Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Cosy Property

Its a very nice property , excellent view from the terrace , nice staff , clean room , gives heritage feeling.

8/10 Good

Margaret, Connecticut

Liked: Cleanliness, staff & service

Frowzy charm

The Ilbert has spacious rooms with lovely arched windows and wide hallways - you can feel the presence of the old British Empire here. The Tea Terrace looks at Himalayan Peaks. We stayed in November and discovered that it has no central heating. The staff was very helpful but it took about 24 hours before the space-heater could warm the room comfortably.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice historic hotel near town.

This was a business trip. the staff were extremely friendly and helpful although their English skills could have been a bit better.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Enjoy Great Location with Good Hospitality

It's good but housekeeping services & acess. require improvement

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage property in the valley

When we reached Mussoorie, the Ilbert Manor staff informed us that our car won't be able to go to the hotel because the winding road was very narrow. Honestly, that was a bummer and I thought to myself that I have made a wrong decision . But the way they assisted us in parking and taking us to and fro the Mall Road, not to forget taking care of some really inane children demands. I was quite floored. It's not a big hotel property , rather a boutique hotel with unusually large rooms. But what impressed us is that despite not being attached to a big chain-the hotel staff displayed such professionalism that some of the big chains. An learn a thing or two from them. Whether it was food, understanding that the child is not well and needs some kind of khichdi at 12 in he night or pure cleanliness- these guys are sure on top of their game. Right from the manager to the cleaning staff, not to forget the drivers and roomservice staff- each of them embodied that ethos of warm hospitality and discipline which is rare today.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Live in mountains- Open window of room # 205

The view from room # 205 is just fantastic. Very well mannered hotel staff helped me check-in without fuss. The car can't be driven to the hotel, they have some kind of tie-up with a public parking lot where you need to leave your car.

6/10 Okay

Divij, Gurgaon

Liked: Cleanliness, staff & service

Located near mall road but at secluded place

Hotel service and room is good but hotel is located at secluded place near mall road and one cannot come walking during evening as well and also on friday night hotel was empty and there was some hotel staff was drinking and abusing on phone outside and it was all very clearly audible.. Will never go again in this hotel for sure

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff were excellent. The room was good and the overall space was charming. However, the brochure and the website makes it look a lot more sparkling and better maintained, particularly the dining room and the staircase. But the staff were wonderful and went out of their way to be helpful, which I really appreciated.

10/10 Excellent

Vishal, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

The rooms and staff were great! Clean rooms, professional staff and food was very good.The only thing that was not up to par was the massage. The hotel does provide spa service, but being from a foreign country, the massage was very bad and not comparable to what we have experienced in other places we have traveled.

10/10 Excellent

Aninda Mukherjee, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with a beautiful view

Looking for a home in Mussourie, goto Ilbert Manor. It's a very personal experience extended by every staff. The property is made of willows and has a excellent colonial experience. The view from the hotel over the Himalayan ice cover range is very beautiful on a sunny day. If possible opt for a cottage, which can be a real good experience. Heating facilities are adequate. Wi-fi is available through the premise. Although the food is not amazing, but offers some good taste. Choice of desserts is missing. There are no bar facilities. One can adopt for room service on a cool evening even on a buffet dinner. Thanks to the helpful staff. There is shuttle pickup and drop facilities from the Mall road, which is very useful after a having a quick evening samosa at Ghandi chowck. Call the hotel before you arrive so that they may arrange for the car. During the stay I got a call from the hotel head quarters for feedback, which was really great. Overall we are very pleased with our stay in Ilbert manor and will be back we are in Mussourie again.

6/10 Okay

Kumar, Santa Monica, CA

Liked: Staff & service
Disliked: Cleanliness

Shabby hotel, excellent staff

This hotel has excellent staff, but dirty, smelly with torn towels

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Difficult Location Rest is very good

If you are checkin in after 4:30 pm, You better be prepared for a long walk as the Entrance of MALL ROAD is blocked for vehicles. So it was a tough walk to us. However, the hotel staff is very courteous. Unfortunately, I had a bad experience with the Hotel bathroom where in the middle of bathing the water stopped and there is no telephone in the bathroom. So All you had to wipe off with towel and come out. They do not provide any extra floor towels so thats also one put off. The beds are good but the mattress is not as soft as you expect. So thats for every Indian hotel. There is no ALCOHOL OR BEER served in the Hotel and it is no where published. So Thats one more thing. The hotel is totally non smoking. So if you are a smoker, be prepared to take a walk. Overall a good property, difficult to reach, food is good.

10/10 Excellent

Ana karen mora, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para relajarse

El hotel tiene una vista maravillosa a las montañas y el staff es excelente! Tuve los mejores días y decidí extender mi estancia