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Hotel Crossroads

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Crossroads

Breakfast, lunch, dinner served; international cuisine
Reception hall
Superior Room, 1 King Bed | Minibar, desk, free WiFi
Front of property
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Room service
  • Free WiFi

Explore the area

Map
Sector-15 part-II, Behind ITI College, Gurugram, Delhi N.C.R, 122001
  • DLF Cyber City
    6 min drive
  • Naivedyam
  • Moulsari Avenue Station
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    20 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, desk, free WiFi

Deluxe Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, free WiFi

Superior Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

About this property

Hotel Crossroads

4.5-star Gurugram hotel, connected to a shopping center in Udyog Vihar
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is not available.
Hotel Crossroads offers 41 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gurugram hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2690 square feet (250 square meters) include a conference center. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Hotel Crossroads has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Rendezvous - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 500 for adults and INR 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rendezvous

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,690 square feet of space)
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: noon; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 250 for children
  • Airport shuttle fee: INR 1250 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crossroads Gurgaon
Hotel Crossroads
Hotel Crossroads Gurgaon
Hotel Crossroads Gurugram
Crossroads Gurugram
Hotel Crossroads Hotel
Hotel Crossroads Gurugram
Hotel Crossroads Hotel Gurugram

Hotel Crossroads Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 5 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

2/10 Terrible

Jitender

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Room condition were pathetic it not look like as it shows in the picture
Stayed 1 night in Feb 2019

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The stuffs are very nice. The room is very clean,
Stayed 1 night in Oct 2018

6/10 Okay

Vikramdeep

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Michael, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, very helpful
An excellent hotel in all respects. The front of desk manager was most helpful with a currency exchange -USD to rupees. Excellent rooms and a comfortable bed.
Stayed 1 night in Feb 2018

8/10 Good

Roop, Tulsa, oklahoma, usa

Liked: Cleanliness, staff & service, property conditions & facilities
For the price this was a great stay.
The room was clean. The staff was very helpful. The food is reasonable.
Stayed 1 night in Jan 2018

4/10 Poor

Harshavardhan

Disliked: Staff & service, room comfort
very far away from the airport !!!!
This hotel is being displayed as 4.9 Km from the Internationational Airport when its actually 16.7 Km away from the airport.
Stayed 2 nights in Jan 2018

8/10 Good

amarjit

Liked: Staff & service, room comfort
Ok
It was ok
Stayed 1 night in Dec 2017

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bubba. G
After. Being robbed of. My. I-phone. On. The train. And then cheated. By a delhi taxi. ,i entered this. Hotel just dyiing. To. Get. On. A plane. ,thestaff. Realized. My state. Of dismay. And. Gave. Me a complimentary. Upgrade,room. Service. ,special. Drinks. And. Handled. The-robbing taxi. ,,i. Give them 5 stars. For. Customer. Service,,for. They. Earned. It. Byhelping. To soothe. A. Grumbling tourist. To. India
Stayed 1 night in Dec 2017

10/10 Excellent

Braj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money hotel
Room was clean, bathroom was good and food was delicious. Staff was cooperative and service was good. Overall good hotel to stay.

6/10 Okay

Verified traveler

Decent
The room wasn't that big as it appeared in the pictures and so is the bed. The location isn't that great but i just had to kill one night. The room was clean otherwise and equipped with all facilities.

8/10 Good

Sarfaraz, Bangalore

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
It was pleasant stay @ hotel. Front desk manager was very cooperative..

2/10 Terrible

Hani, Riyadh, KSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY BAD HOTEL
I booked this hotel with ticket, I pick taxi from Andera airport at 5:00 am and told him the hotel name, but the driver got confused and he never hear about this hotel. i used google map to guide the driver until reach the hotel. I shocked when see the hotel from outside and very poor staff and smell is so bad, i told them i will not stay in this hotel and need my money back they said contact expedia, i asked them to get me taxi to go another hotel they charged me 1000 inr. very bad experience

8/10 Good

Neeraj, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel.
It was a safe and worth for money hotel. Although there is not much market on a walking distance, still it is recommendable. Hotel breakfast and dinner has lot of varieties.

4/10 Poor

lokesh, gurgaon

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Water supply issues in the room
Hi. I made a reservation for my relatives in this hotel. Everything is fine clean room,nice ambience.But in the morning their no water in the washroom. They called almost 5 times to the reception and the guys over their said give us 10 minutes. This whole scenario continued for 1 hour 30 minutes.if we ignore this problem the hotel is good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel...Not near the airport!
The hotel, once I finally got there (the taxi driver had no idea where it was but kindly stopped and asked directions) was awesome. The room was lovely, clean, cool, nice bed... The breakfast buffet was phenomenal and extensive (although it was very warm in there). Staff helped me with all my various traveling challenges, beautifully. If you have the time between flights to go a little further out in Gurgaon, it's a great place to stay. Highly recommend.

8/10 Good

Ankit, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from food, everything is great!!!
It was a good stay overall. The rooms were nice and comfortable. The rooms were exactly similar to those I saw in the pictures before booking this hotel.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
NOT GOOD
We book this hotel for all our special occasions. However this time it was pathetic. very bad services. AC not working. when called no response. said would send some one which was not done. The person came to in the even the evening when we called him again where in we requested in the morning when we did the check-in and that to person was telling us that y AC not working rather then keeping it in mind to do the cleaning properly and help guest on time.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A functional place to spend a couple of nights!
The hotel is located in a rather interior place in Gurgaon. The room that was allotted to us was rather small with limited leg room, especially for two persons. The place was quite clean and linen was also freshly laundered. The other amenities in the room were quite good. The food quality and taste is good. WiFi is rather erratic. One drawback though, it does not have an elevator. Overall, I would recommend this hotel if one wants to just spend couple of nights at a place at an affordable price for room and breakfast.

8/10 Good

M P Singh, Raipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all good experience
It was nice

4/10 Poor

Alakendu, Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.. not so great
It was an ordinary hotel. Rooms were not so clean and during the evenings, it used to get filled with smoke coming from the kitchen. Not a pleasant site. Breakfast was good though. Apart from that not a great value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The hotel in itself (services, staff, food, cleanliness, etc.) is perfect. The pricing was super awesome. To some extent, the only challenge was its location - no market/shopping centre around... the most basic market is perhaps 1-2 kms away, though auto rickshaw are conveniently available. Would defi stay again

8/10 Good

Vishal, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Crossroads is a nice hotel to stay with, nice on time service good food Cleaniness is good Staff is polite n friendly We ll look forward to advice others too hve a glance on it when they choose any hotel in gurgao

10/10 Excellent

Aditya, India

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel, with very comfortable room and decent room service.