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Hotel Emperor Palms at Karol Bagh

3.5 star property

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Photo gallery for Hotel Emperor Palms at Karol Bagh

Reception
Exterior
Reception
Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Reception

Reviews

4.8 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
15 A-7, W.E.A., Karol Bagh, Opp New Bloom School near Metro Stn, New Delhi, Delhi N.C.R, 110005
  • BLK Super Speciality Hospital
    ‪10 min walk‬
  • Sir Ganga Ram Hospital
    ‪14 min walk‬
  • Gurudwara Bangla Sahib
    ‪5 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room

Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room

  • 250 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Emperor Room

Emperor Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Emperor Room

  • 193 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Emperor Palms at Karol Bagh

3.5-star New Delhi hotel, connected to a rail/subway station in Karol Bagh
This hotel features a restaurant, a snack bar/deli, and a rooftop terrace. Free WiFi in public areas is provided, as well as free valet parking, free airport pick-up, and a free manager's reception. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel Emperor Palms at Karol Bagh offers 28 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels, first-run movies, and video-game consoles. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary manager's reception on select days. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 1496 square feet (139 square meters) include a conference center. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided. Complimentary self parking and uncovered valet parking are available on site. A total renovation of this property was completed in October 2019.

Hotel Emperor Palms at Karol Bagh has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Emperor - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:00 AM for a fee: INR 700 for adults and INR 700 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • emperor

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,496 square feet of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - October 2019

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • First-run movies
  • LCD TV with premium cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 1000
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 700 for adults and INR 700 for children
  • Early check-in fee: INR 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Paytm
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperor Palms
Emperor Palms Hotel
Emperor Palms New Delhi
Hotel Emperor Palms New Delhi
Emperor Palms At Karol Bagh
Hotel Emperor Palms @ Karol Bagh
Hotel Emperor Palms at Karol Bagh Hotel
Hotel Emperor Palms at Karol Bagh New Delhi
Hotel Emperor Palms at Karol Bagh Hotel New Delhi

Hotel Emperor Palms at Karol Bagh Reviews

Reviews

4.8
Rating 10 - Excellent. 2 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 4 out of 14 reviews
Rating 2 - Terrible. 5 out of 14 reviews

5.4/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Amnaj

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Took a pay on arrival option and informed timely on our delay of flight but still deducted from card. Room was not available on arrival had to stay an adjoining hotel for half a day and breakfast was on the other hotel. Very loud and noisy even reception was not courteous
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
In need of repair. No hot/warm water for shower after running for 15min.
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally a hotel in Karol Bagh we are happy with.
We have stayed in many hotels in Karol Bagh over the past 7 years and have never really been happy. This time finding Emperor Palms we were happy with our stay. No hotel in this area will ever be perfect but Emperor Palms was close.

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sucked
It wasbterrible

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel in good location, amazing st
This is an excellent value hotel in central Delhi. 5 minutes walk from Karol Bagh metro station. We cannot praise highly enough the excellent service and help from Harpreet the hotel owner and his team. They went out of their way to make our stay comfortable and helped with travel plans. The local area is very busy with a bustling market street 150m from the hotel. The location is good as it is a no through street and quiet outide. We did have some noisy guests during our 5 night stay who could have been quieter when coming in at 2am. The rooms are quite spacious and the bed was very comfortable. If you are looking for a very good hotel in this price range, you should not be disappointed.
Stayed 5 nights in Jan 2018

6/10 Okay

anthony

Liked: Cleanliness

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor services
Staff isn't friendly. Room service is extremely poor. Took half n hr to deliver a bottle of water to room. As I was suffering from severe cough, i had also asked for some salt twice, which wasn't delivered. Asked for some warm water with ginger in it during breakfast which was also not provided.

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so pleasant.
Room stunk of mothballs, which were in both sinks and shower I'm assuming to keep the creepy crawlers from coming up. The blankets smelled of cigarettes too, like staying with Aunt Mildred. Awoke to the entire staff sleeping on couches and stairwells; had to wake them up to check out.

4/10 Poor

Rajesh

Disliked: Cleanliness, amenities, property conditions & facilities
- No buffet restaurant....it was possible to order breakfast in the room, but there was no varity. - No windows in the room. - Very small
Stayed 13 nights in Mar 2019

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
Accueil peu engageant ; chambre ne correspondant absolument pas à la description du site (Pas de fenetre - vendu avec fenetre dur jardin!-, odeur désagréable, peu propre, équipements électriques limites dangereux, matelas style planche de bois). Nous avons demandé à changer de chambre et la reponse fut : non hotel complet ( nous avons appris lors de notre départ sue s etait faux. Un conseil : fuir cet hôtel !!
Stayed 1 night in Mar 2018

2/10 Terrible

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience Bad service
Pesima experiencia Contratamos una habitacion triple que no es tal Primero tiraron colchon en piso como si uno fuese un perro, sabanas agujereadas Nadie se hace cargo de nada y paraece que el problema que cuanan ellos es siempre culpa de uno. No lo recomiendo para nada, Lo peor de nuestro viaje