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Hotel Kwality

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kwality

Deluxe Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated
Property entrance
Deluxe Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated
View from room
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
53 Arakashan Road, Ram Nagar, Paharganj, Near New Delhi Railway Station, New Delhi, Delhi N.C.R, 110055
  • Gole Market
    ‪3 min drive‬
  • Jama Masjid
    ‪3 min drive‬
  • Chandni Chowk
    ‪3 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed

  • 125 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Hotel Kwality

Guest house in Paharganj
Along with a rooftop terrace, this guesthouse has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Kwality offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This guesthouse offers access to a business center and limo/town car service. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This business-friendly guesthouse also offers a rooftop terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hotel Kwality has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: INR 100 per person

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1978
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: INR 450.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to take advantage of the airport transfer service are kindly requested to contact the property in order to communicate their exact arrival time.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately INR 100 per person
  • Airport shuttle fee: INR 900.00 per vehicle (one-way)
  • Early check-in fee: INR 450.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Kwality
Hotel Kwality New Delhi
Kwality Hotel
Kwality New Delhi
Hotel Kwality New Delhi
Hotel Kwality Guesthouse
Hotel Kwality Guesthouse New Delhi

Hotel Kwality Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 91 reviews" "
Rating 8 - Good. 22 out of 91 reviews" "
Rating 6 - Okay. 33 out of 91 reviews" "
Rating 4 - Poor. 13 out of 91 reviews" "
Rating 2 - Terrible. 14 out of 91 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yusuf

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Rubbish hotel
Staying at Kwality hotel was some experience. The room was ok but the cupboards were dirty and the blanket was not neatly stacked, it was just shoved in the cupboard.The sink was cracked, no hot water, gaps in the windows. Personally I would not recommend this hotel. Pay extra and get a decent hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RESERVATION CANCELLED WITHOUT WARNING
RESERVATION WAS CANCELLED WITHOUT WARNING. I COULDNT CHECK IN THE HOTEL BECAUSE ACCESS WAS CLOSED DUE TO RAMADAN CELEBRATIONS.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty wash rooms and uncleaned rooms
I don't suggest this hotel. Dirty wash rooms and uncleaned rooms. I had to fight for getting the room changed. Cleanliness is based on the type of room that is booked. This should not be the case. Even if a smaller room is booked, the room should be absolutely neat & clean. Especially the washroom and the bathroom.

4/10 Poor

pavan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very bad experience in this hotel .room was completely stinking and full of cockroaches.

8/10 Good

Verified traveler

Liked: Staff & service
Were helpfull staff and near to shopping and restaurant.

6/10 Okay

Verified traveler

Average Hotel
Hotel is pretty average but it was good for price i paid.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NAFASAT, MORADABAD UP INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE AND ECONOMIC HOTEL SO CLOSED TO STATION
I HAD A SUDDEN PROGRAM FOR DELHI ON 06-03-2014 AND I HAD NO STAY ARRANGEMENT THERE.I EXPLORED THE INTERNET AND CAME ACROSS THE EXPEDIA SITE. I GOT ROOM BOOKING AT VERY AFFORDABLE RATE AND HOTEL WAS QUITE CONVINIENT FOR APPROACH. HOTEL ITSELF WAS FOUND TO BE CLEAN, STAFF HOSPITABLE AND ROOM SERVICE CUSTOMER FRIENDLY AND QUICK. IT WAS NICE TO STAY THERE AND IN FUTURE TOO I WOULD PREFER TO STAY THERE IN CASE THE ROOM WOULD BE AVAILABLE.

2/10 Terrible

Rahul, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room with thick layer of dust..
The rooms i got were dirty and had a layer of thick dust to suggest that they had not been cleaned for days. The washroom was really small.. and wall paint had come off the walls in patches.

2/10 Terrible

Abhishek, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good

6/10 Okay

Verified traveler

Liked: Staff & service

2/10 Terrible

Sunil Abraham, Cochin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very sad to stay in Qyality Hotel
The rooms are very dirty, the staff aslo is not good. very difficult to find out the hotel. overy all the atmosphere is very sad.

10/10 Excellent

Shankar, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Hotel is v clean, 3 days stay in this hotel never had any issues, hotel is very good to stay but dont order any food in this hotel apart frm food all r good.

6/10 Okay

BB, Salem

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok to stay with in budget
Hotel in good in services. Staffs are very very polite and good.

6/10 Okay

Verified traveler

Liked: Staff & service
Ok
Our 1st impressions weren't very good when the airport pick up I had arranged & received confirmation for wasn't there. I called the hotel who said they never received my booking, I knew this was incorrect as I had a confirmation e-mail. The hotel manager was really nice & advised he can send a taxi for same price as pick up in 1 hour or if i use the pre paid taxi at the airport it will be 400-450 rupees so will be cheaper & quicker. Of course i used the pre paid service which was 400 rupees and I had no issues. I would advise anyone to use this service instead of hotel pick up as it is cheaper. The manager was very apologetic and upgraded our room which was nice of him. The room was fine with good tv and good channels. Good AC but it smelt a bit so we turned it off and used the fan. Room service was nice and cheap as well. Shower wasn't warm but I expected that - it was fine for us. As for the area - I wouldn't recommend it, I think it used to be a backpacker area but it doesn't seem to be anymore. Personally I didn't want to walk down the street, it wasn't very pleasant but obviously that isn't the hotels fault.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
good location close to Conaught Place
If you want an hotel with a good location, cheaper and if you are not obsessionnal of cleaniness. Very good price for new delhi center.

4/10 Poor

Nik, Cleveland Oh

Disliked: Staff & service
Taking extra charges
I was 1 hour before checking time and they took 1 day extra charge from me, very bad non cooperative staff.

8/10 Good

Linda, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at Kwality Hotel
The room is comfortable...we got a double bed room, but the staff is helpful to put the two beds together to make it a queen bed. Thanks! We ordered meals from our room at midnight since we arrive from the airport late...and the food is surprisingly good... The wifi is strong. So, i managed to do facebooking with my children in Malaysia... What a relief. However, the aircond is dripping with water...makes the carpet smell.... The helpful worker sprayed the room with air freshener, but it lasted just a few minutes. But with the reasonable room rate...i am not complaining...

6/10 Okay

Suumit, Indore

Liked: Property conditions & facilities
Disliked: Room comfort
Great Location!
Great Location! Good service

6/10 Okay

Verified traveler

Disliked: Staff & service
OK in economy Class Hotels
This Hotel is just OK not very good but not bad i recommended

4/10 Poor

Anna, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby room
Good location if you want to be near the New Delhi station. In a safe neighborhood. Lobby is clean and bright but our room was dirty with peeling paint. Good wifi.

10/10 Excellent

Taiyab jee, Lucknow, Uttar Pradesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for family stay.
The staff was very friendly. The rooms were good in condition.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good.good hotel.close to New Delhi Railway station station.Over all satisfactory.

10/10 Excellent

ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort