Hotel Swaran Palace

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Swaran Palace

Terrace/patio
Exterior
Lobby
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
15A/33, W.E.A. Ajmal Khan Road, Karol Bagh, New Delhi, Delhi N.C.R, 110005
  • Ajmal Khan Road
    6 min walk
  • BLK Super Speciality Hospital
    12 min walk
  • Sir Ganga Ram Hospital
    15 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    37 min drive

Room options

Premium Room

  • 2960 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 3498 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Swaran Palace

3.5-star hotel in Karol Bagh
This smoke-free hotel features self parking, 24-hour room service, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Swaran Palace offers 24 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include jetted bathtubs, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Swaran Palace features a terrace, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Hotel Swaran Palace is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
24-hour room service is available.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (INR 200 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: INR 200 for adults and INR 150 for children

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 200 for adults and INR 150 for children
  • Airport shuttle fee: INR 750 per person (one-way)
  • Airport shuttle fee per child: INR 500 (one-way), (from 3 to 11 years old)
  • Self parking fee: INR 200 per day
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Swaran Palace New Delhi
Hotel Swaran Palace
Swaran Palace New Delhi
Swaran Palace
Hotel Swaran Palace Hotel
Hotel Swaran Palace New Delhi
Hotel Swaran Palace Hotel New Delhi

Hotel Swaran Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Feb 2024

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

2/10 Terrible

AEJAZ

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un confortable
Actually the room is too small toilet no cleanness no hot water in comfortable finally it’s not worth for 4K per night
Stayed 2 nights in Feb 2023

10/10 Excellent

inderpal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Pros Great location for Asian clothing. Great service, very polite staff. They helped us with so much additional purchases. Cons The rooms were ok. We booked 3 rooms. 2 were of a good standard. But one room had a led strip that kept flickering all night.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Rude & No WiFi
We were told WiFi was out in the neighborhood & will be working in about 1/2 hr. 1/2 hr later no WiFi so the front desk person let us use his hot spot. It was inconvenient to come to the front desk to use the Internet. Next morning we were told the hotel was having the WiFi problem & a tech will arrive within 1hr to fix the problem. That afternoon still no WiFi so we checked out without any discount from the hotel for our inconvenience (the manager was rude & said he was also inconvenience by the WiFi so why should he give a discount). When we were checking out the staff was arguing with another guest!!
Stayed 2 nights in Jan 2019

8/10 Good

Theebasingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in the middle of Delhi.
Great location and helpful service from the front desk.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Room was clean and bed was comfortable, with a safe in the room. Good location with easy access to the metro station, local places to eat and in the middle of a market.

8/10 Good

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Stayed 1 night in Oct 2017

6/10 Okay

David, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Karol Bagh metro station
Upmarket hotel in a good location, but the hot water did not work at night.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it is good
convenient & people are so kind
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
The staff and management were wonderful. We arrived in Delhi during the rupee problem. The manager let us use his metro card. He advised us about many things while we were there. We would highly recommend this fine hotel. The breakfast and restaurant were very good, too.

4/10 Poor

Pablo Martinez, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C stopped working at 3 am
Really uncomfortable to wake up because ac does not work

6/10 Okay

Arnaud, France

Disliked: Room comfort
OK
The hotel is OK - good enough if you don't have high expectation of a suite. the suite room was like a normal room in a 3 star hotel.

10/10 Excellent

Nagaraja, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stuff especially Arun and Khan. ☺

8/10 Good

Manmath, MUMBAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MY DELHI STAY.
OVER ALL IT WAS A GOOD EXPERIENCE, STAFF WELL MANERS AND COOPARATIVE.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Locks on door did not work until we were leaving
Could be better : great location as we wanted to shop in Karol bagh

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Not entirely as promised
We booked this hotel with the understanding that there was a gym and wifi. The gym no longer exists (the staff did help us find a fitness centre quite nearby, but we had to pay to use it). The hotel's internet connection went out for about 24 hours at one point, which was immensely frustrating, but when we objected, the staff did arrange for us to use the wifi in the lobby of the hotel across the street at no cost. The room was quite comfortable but the hallways were really noisy, especially because doors were banging all night long and beeped infuriatingly when even slightly ajar. The hot water was unreliable. We had a triple occupancy room and had to hound the staff repeatedly for a third bath towel.

10/10 Excellent

Vikas, Jaipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Professional in Booking otherwise at Par 4*
We Booked this hotel for 2 Nights...BUT THE BIG MINUS Despite Hotels.com Confirmation they DID NOT PROVIDE us room for the First night and we had great difficulty..they did find us a room in the nearby hotel..but with kids and elder in a group of 8 it was really big disappointment. The next night they accommodated us.As per the pictures the Hotel is in an excellent condition..all amenities and fittings are branded and well maintained..I could easily rate this Hotel as 4*... Just the Breakfast and their Restaurant is quite ordinary..

4/10 Poor

tom, tokyo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
地下鉄駅に近いプライドの高いホテル
とてもプライドが高いのにシステムは悪い   チェックインは20分かかった.他にお客はいないのに 朝以外のお湯シャワーはフロントに電話が必要 風邪をひいてしまいました。 wifiのパスワードは毎日フロントで番号をもらわないといけない とても不便 部屋のキーはロックされてボーイのマスターキーで開けてもらわないといけなかった

8/10 Good

Karine, Paris

Liked: Staff & service, property conditions & facilities, room comfort
Un peu cher mais reste une valeur sûre
Chambre confortable et agréablement décorée (bien que sans fenêtre !). L'hôtel se situe dans un quartier très vivant : boutiques et vendeurs ambulants à portée de main. Très bon petit-déjeuner mais pas de WiFi dans la chambre (seulement à l'accueil).