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juSTa Gurgaon

4.0 star property

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Photo gallery for juSTa Gurgaon

Garden views
Front of property
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Superior Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
32-inch LCD TV with satellite channels, TV, first-run movies

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
NR 40, MG Rd, Next to DLF Corporate Pk, Opp Neelkanth Hospital,DLF Phase 3, Gurugram, Delhi N.C.R, 122002
  • DLF Cyber City
    ‪3 min drive‬
  • Gurgaon Central Mall
    ‪4 min drive‬
  • Ambience Mall
    ‪5 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪15 min drive‬

Room options

Suite

  • City view
  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Room

  • City view
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Superior Room

  • 237 sq ft
  • Sleeps 4
  • 1 Twin Bed

Premium Room

  • City view
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

juSTa Gurgaon

4-star Gurugram hotel, connected to a shopping center in DLF City
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
JuSTa Gurgaon offers 24 accommodations with laptop-compatible safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels and first-run movies. Bathrooms include slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 75 square feet (7 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

JuSTa Gurgaon has designated areas for smoking.

A complimentary manager's reception is offered on select days.
JuSTa Gurgaon has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 372 for adults and INR 372 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: INR 1500
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: INR 2000

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: INR 3000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 372 for adults and INR 372 for children
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: INR 1500 (subject to availability)
  • Late check-out fee: INR 2000 (subject to availability)
  • Rollaway bed fee: INR 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Justa Residence
Justa Residence Gurgaon
Justa Residence Hotel Gurgaon
jüSTa Gurgaon Hotel
jüSTa Hotel
Justa Gurgaon Hotel Gurugram
jüSTa
Justa Gurgaon Hotel
juSTa Gurgaon New Delhi
juSTa Gurgaon Hotel New Delhi
Hotel juSTa Gurgaon New Delhi
New Delhi juSTa Gurgaon Hotel
juSTa Gurgaon Hotel
Hotel juSTa Gurgaon
jüSTa Gurgaon
Justa The Residence
juSTa Gurgaon Hotel
juSTa Gurgaon Gurugram
juSTa Gurgaon Hotel Gurugram

juSTa Gurgaon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 13 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Qadir

Liked: Cleanliness, staff & service
The staff and the food were great. There was some issues with water boiler. Warm water was on call. I liked the employees and the food. Overall, I enjoyed my stay in Justa hotel.
Stayed 7 nights in Jan 2025

2/10 Terrible

Simon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just asking for basic information was hard to get across. I actually am a TEFL teacher so I understand how to phase things at basic English level. Room was freezing cold as well. A very over priced out dates unhelpful hotel. I won’t go into how dirty the garden looked. The photos must of been taken around 5 years ago. When asked about a discount about the lack of heat the lack of hot water having to walk through corridors or the hotel to another room. There English became totally non existent. This hotel needs major work to bring up to a basic standard
Stayed 2 nights in Dec 2023

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I feel like I massively over paid for this property. The only way I can see this property had good reviews is if they are fake. The only really positive is the staff were friendly and helpful. The room was the issue - dirty covers, damp in the walls, damp in the bed headboard, window frames damp, floor worn out, the best bit was they asked if I wanted heating then brought up a tiny heater that looked worn out and made a load of noise like it would set fire at some point, also the hot water has to be requested in the evenings and takes 20 minutes to come through. Honestly if I'd paid $15 for the room I'd have accepted it, even though I've stayed in better for that much. But I paid $94 AUD, im sure there are better options for the price. I hate to leave negative reviews but people deserve to know the truth as it's no way 4 star and no way 7.5 rating.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

OK hotel - but need to upgrade their water heater!

It was fine - in terms of the bed, the room service food, and the breakfast it was average. The major downside was the lack of hot water -- they have a boiler that they keep off most of the time, and you need to tell them to turn it on at least an hour before you want to take a shower. Which I found out about only through taking a super cold shower one morning... And even after they turned it on, the water was lukewarm at best. Unfortunately that's a deal breaker for me and I won't be back.
Stayed 3 nights in Feb 2023

8/10 Good

Loveleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 rooms. One like a loungeroom & the other a spacious bedroom. Great spacious bathroom with a nice bathroom. Helpful staff. Very clean. Comfy bed. Good location. Secure with guard at gate & always someone at reception. Didn't like that we constantly had to ask for hot water to be turned on late at night & again after 9am. We asked & then went for brekky waiting for it to warm up to return & it had been switched off again. Took 2.5hrs for 3 people to shower! We asked to shower in another room as it was 11:30am. They provided us a fan heater as we were cold.
Stayed 1 night in Jan 2020

8/10 Good

Sanjeev

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Comfortable stay

Decent place, the wall damp needs to be taken care of. The rooms are good size. However buffet can be slightly better
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff!!! Good Breakfast!!!! Clean Rooms!!! Safe Location!!!!
Stayed 1 night in May 2019

8/10 Good

adi, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as always

Again a pleasure staying at this hotel. Very convenient and easy to reach. Avoid ground floor rooms though, they don't have a sitout/balcony - if that is important to you . Food is awesome and service is great.
Stayed 3 nights in Sep 2018

8/10 Good

palanimurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth for money

food was good,near to DLF cyber hub,hotel staffs was very good,over all very good

4/10 Poor

Baljit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Kirsty, uk

Liked: Staff & service
Disliked: Room comfort

very noise.

over all the staff were lovely and the breakfast was small but had all the basics needed. The bed was very comfortable and the water in the shower was lovely and hot, overall the room was ok. My disappointment is how noise the hotel is, you can hear a lot of banging from rooms above and also what I can only expect to be the noise from the electric running in the hotel.
Stayed 2 nights in Nov 2017

4/10 Poor

Prabhakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!!

It was a horrible experience. Right from the beginning the service was horrible. Rooms were double booked so I have to wait for 1hour to make adjustments. Shocked to see the horrible room condition, completely different from the photos they have shown. Dirty air conditioner, stained walls, damaged floor...unbelievable. And I had to request for hot water couple of times. Even the offered drinking water bottles were refilled, not sealed bottles. I can't expect this kind of utter service in a 4-star hotel after paying thousands of rupees. I have sent an email to the hotel in last month but no response at all. I spoiled my trip and don't recommend a stay in this hotel.
Stayed 1 night in Aug 2017

8/10 Good

Gomit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay was very good and the room was amazing booked a deluxe room with balcony
Stayed 1 night in Aug 2017

6/10 Okay

HIREN

Liked: Cleanliness, staff & service, room comfort

Ideal for cheap short stays

Okay. It is a typical Haryana house converted to hotel. The staff is not the most professional

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not as good as it looks in the pics

It's not bad. But with this price you could get a much better hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

not too far from aiport

We like staying here after a trip, on our way back to the US. The hotel is small and so not known by many taxis. I printed a map to help them find the way, and mentioned it is near the Neelkhanth Hospital. That helps. There is a lot of road construction, but no noise from it. There is a nearby metro station too if you'd rather use that instead of a taxi. The rooms are comfortable, and the bathrooms are good. The breakfasts are good, and so is are the items on the restaurant menu. There is not too much to do nearby, within walking distance, but there are some nearby malls.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Service

It's not a very fancy hotel but very comfortable. the staff goes all out to make your stay even more comfortable. The food is simply delicious. Chef Negi ensures your breakfast makes your day start on a bright note.

10/10 Excellent

Aditya, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel!

Booked the hotel due to its proximity to the city center and also after reading reviews on travel portals. This property topped on all parameters and won over our hearts, a simple, elegant, beautiful boutique property with an extremely efficient WiFi network. In fact the internet was the best i have every come across in hotel properties. We had dinner on bith the days of our stay at the Hotel restaurant & the food was simply mindblowing, especially the tandoor items.The breakfast menu is limited but sufficient with again the quality A+. The rooms are biog enough and the bathroom are bigger & luxurious. They even have balconies which is amazing. The property is just a 15 min morning drive to cyber-city. This is a very nice property and i recommend it strongly. Cheaper and better alternative with a more personalised service

8/10 Good

Teresa, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well appointed surprise with excellent service.

I stayed here for two nights and I loved it. Close to the airport without being an "airport hotel." The place is a hidden gem. A small boutique hotel tucked back off the street - a bit tricky to spot - it was beautifully appointed, with excellent food and service. The decor met my tastes perfectly: classic and not overstated. Dark wood and muted teal colors. My room had a nice balcony that looked over a small garden area. The TV was updated. The bed was comfortable, and the food (room service dinners) was excellent and arrived rapidly. The tiles and fixtures showed a little wear, which was not a problem, and there wasn't a workout facility. These were the only reason I didn't give 5 stars. I would definitely stay here again!

8/10 Good

JimGP, GP, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too far from the airport in Gurgaon

We've been going to the Justa Residence hotels for a while now. Justa is a boutique style hotel. The hotel in Gurgaon is about a half hour or less from the IGI airport, and around 800 rupees by taxi. Or you could try the metro which is much cheaper, but have not tried as we usually have lots to carry. The hotel is usually very well run and has a nice restaurant. The buffet breakfast is good, and the items on the menu are usually very well prepared. There aren't many other restaurants in the area, some. There are some nearby small stores and pharmacies too. The beds are comfortable and the bathrooms are roomy. Hot water is on during certain hours, which is fine with us. The staff are willing to arrange transport too. the internet works well.

6/10 Okay

Aditya, Bangalore

Disliked: Staff & service

Ok hotel

Disappointed that the hotel charged me even before I checked in and did not intimate me on the card debit.

8/10 Good

Rahul, Mumbai

Disliked: Staff & service

Good Standard Hotel. Conditions apply*

Standard hotel, good ambience, good facilities, need to work on customer services.

6/10 Okay

Verified traveler

Liked: Cleanliness

Average

Ask taxi drivers to find the Neelkhant hospital as many can't locate Justa and the hotel is opposite that.

10/10 Excellent

jeremy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, very helpful staff.

Excellent staff - very helpful. Room very comfortable - hot water available when needed. Breakfast bit disappointing but evening meal very nice. Grateful for breakfast delivered to room on day of checkout due to restaurant not being open at that time.