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Novotel New Delhi Aerocity Hotel

4.0 star property

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Photo gallery for Novotel New Delhi Aerocity Hotel

Front of property - evening/night
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Spa
  • Pool
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037
  • Worldmark
    ‪2 min walk‬
  • DLF Cyber City
    ‪9 min drive‬
  • Ambience Mall
    ‪10 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪10 min drive‬

Room options

View all photos for STANDARD KING ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

STANDARD KING ROOM - FREE WIFI

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STANDARD TWIN ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

STANDARD TWIN ROOM - FREE WIFI

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for PREMIER KING ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

PREMIER KING ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

Minibar, in-room safe, desk, laptop workspace

SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for SUPERIOR KING ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

Minibar, in-room safe, desk, laptop workspace

SUPERIOR KING ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER TWIN ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

PREMIER TWIN ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Lounge Access, 2 way airport transfer)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Lounge Access, 2 way airport transfer)

  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry

SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry | Minibar, in-room safe, desk, laptop workspace

SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry

  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Outdoor banquet area

Aloft New Delhi Aerocity

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1008)
The price is $143
per night
$169 total
includes taxes & fees
Apr 7 - Apr 8
Aloft New Delhi Aerocity

About this property

Novotel New Delhi Aerocity Hotel

4-star New Delhi hotel, connected to a rail/subway station in Aerocity
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Novotel New Delhi Aerocity Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 12712 square feet (1181 square meters) include a conference center. This eco-certified hotel also offers a children's pool, a steam room, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.

Novotel New Delhi Aerocity Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Food Exchange - This buffet restaurant specializes in Regional cuisine.
Quoin - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:30 AM for a fee: INR 800 to 999 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Quoin

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (12,712 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (48 inch wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1500 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 800 to 999 for adults, and INR 0 to 0 for children
  • Airport shuttle fee: INR 1800 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Novotel New Delhi Aerocity Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 74 out of 1004 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the airport Amazing breakfast buffet. Quiet, clean, attentive staff, good price, great value. No complimentary shuttle to the terminal, hotel drivers for an extra charge.

2/10 Terrible

Bing, Cambridge

Stayed 1 night in Nov 2024

10/10 Excellent

Shubhra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rajiv at concierge was extremely helpful arranging transportation for us. Everyone on the staff was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

chandrawattie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property very modern
Stayed 1 night in Dec 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good area with food and shopping across the street. Near the airport is good but a bit of a ride to get anywhere. Only dropped a star because check in was chaos with no queue and a mob of people pushing to get checked in first. Lobby was noisy. Disorganized and lengthy check in as a result.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jane, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Arjun Raj, Torontoont

Stayed 1 night in Aug 2024

4/10 Poor

Siva

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to wait till 11pm to get the room Normal check in time is 3pm. But no room was available till 11pm.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Mohammad

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Hotel itself was nice, in terms of facilities, cleanliness and decor. The area is good, close to the airport. Staff at reception were polite and professional but it took a while to check in, as often a queue. In the bar, no staff came up to take an order, despite it not being busy at all, so had to walk up up them. It then took 25mins to wait for a pot of tea for two, which cost 1400! Extortionate pricing! We asked reception if they could call a taxi for us but they said they could only arrange the hotel's own transport due to 'security reasons' but costs for a return trip to Haus Khas was quoted as 6000 and the 5km drive to the airport was 2000 - much greater price than taxis charge. Expect prices to be but more at tourist places, but this was hugely inflated.
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel is my favourite Delhi airport hotel. My room was clean and modern and modern. Service was excellent in the bar and the restaurant- the food was also excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Virendra

Stayed 1 night in Nov 2024

8/10 Good

Young Bum

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

lakhdeep, Sacramento

Stayed 3 nights in Nov 2024

10/10 Excellent

Satvinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sonam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staffs there are very rude especially front desk employees. They need to be briefed regarding how to talk with their customers not to differentiate people all the customers are same and should be treated the same way.
Stayed 2 nights in Nov 2024

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Disliked: Staff & service, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

10/10 Excellent

B

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ajay, Aylesbury

Traveled with family
Even though we only stayed for a night…wow I would be more than happy to return here again! Fabulous hotel with some exemplary professional and courteous staff throughout. Property condition was faultless and the restaurant just amazing with gorgeous food in taste and preparation….well done!
Stayed 1 night in Nov 2024

8/10 Good

Jeonegrim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

SAROJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here in india for a short stay. I liked it so much when I came in first time that I booked it on my way back to USA. This is my favorite hotel to stay in Delhi from now on. Special thanks to Pramod! He’s on cheerful guy.
Stayed 1 night in Nov 2024

2/10 Terrible

Ramakanth

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Hopeless and fraudulent staff
1. long waiting for check in and check out, as the front desk staff don't know how to answer questions of customers 2. Broken milk used in making early morning coffee, by the in-room dining team- but first to charge for the coffee 3. Laundry team did not press my blazer but charged me and delivered the item with same number of folds 4. Room is no great for the price that is paid 5. Front desk team don't even know how to smile. 6. Hotel is more interested in extorting more money from guests 7. FInally, they tried to charge for mini bar items that did not consume
Stayed 1 night in Nov 2024