Novotel New Delhi Aerocity Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel New Delhi Aerocity Hotel

Front of property - evening/night
Exterior
Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Spa
  • Pool
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037
  • Worldmark
    7 min walk
  • Nelson Mandela Road
    6 min drive
  • Jawaharlal Nehru University
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    10 min drive

Room options

STANDARD KING ROOM - FREE WIFI

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

STANDARD TWIN ROOM - FREE WIFI

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

PREMIER KING ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 1 King Bed

SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours. 15% discount on hotel service

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

SUPERIOR KING ROOM - Lounge access with Cocktail Hours. 15% discount on hotel service

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

PREMIER TWIN ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (Business Lounge Access)

  • Sleeps 3
  • 1 King Bed

SUPERIOR SUITE - 2 way airport transfers, Lounge access. 15% discount on hotel service

  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel New Delhi Aerocity Hotel

4-star New Delhi hotel, connected to a rail/subway station in Aerocity
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Novotel New Delhi Aerocity Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 12712 square feet (1181 square meters) include a conference center. This eco-certified hotel also offers a children's pool, a steam room, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.

Novotel New Delhi Aerocity Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Food Exchange - This buffet restaurant specializes in Regional cuisine.
Quoin - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:30 AM for a fee: INR 800 to 999 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Quoin

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (12,712 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (48 inch wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1500 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 800 to 999 for adults, and INR 0 to 0 for children
  • Airport shuttle fee: INR 1800 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Novotel New Delhi Aerocity Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1006 reviews" "
Rating 8 - Good. 254 out of 1006 reviews" "
Rating 6 - Okay. 97 out of 1006 reviews" "
Rating 4 - Poor. 76 out of 1006 reviews" "
Rating 2 - Terrible. 74 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, property conditions & facilities
Good property .
Stayed 1 night in Aug 2024

10/10 Excellent

Manju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chompunuch

Business traveler
Liked: Staff & service
Room wall is not sound proof. Room air is quite dusty. My allergies have puff out. Cant make it a good sleep even one night on my stay. Breakfast is good
Stayed 4 nights in Sep 2024

10/10 Excellent

Cedarampattu, Yardley

Stayed 1 night in Aug 2024

2/10 Terrible

Zaffori ventures llc

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Uma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sudhir

Business traveler
Disliked: Property conditions & facilities, room comfort
Very poor service
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, safe hotel. Friendly staff, good food. Great location.
Stayed 7 nights in Aug 2024

4/10 Poor

Alka

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad experience
The hotel tries to cheat. It took payment for the taxi service to and from the airport saying we cannot book until the payment is done, and then charged the guest also taking advantage of the fact that generally we do not cross check from our guests or clients. When they do not book the taxi before payment, why would they charge. Also, the payment received by them on booking was also confirmed by them. Upon pointing out the double payment, they just messaged after 4 phone calls( which they never cared to answer) that it would be returned in 10 WORKING DAYS! It seems this is a norm and they do it always and make money in 80-90% of the cases as they were not apologetic and never bothered to call back! They also had no explanation!
Stayed 1 night in Sep 2024

10/10 Excellent

Pieter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

LEE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good choice for business travelers for south and west of Delhi/New Delhi
Stayed 1 night in Sep 2024

10/10 Excellent

Gourchand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, nice breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Ramu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel! Great food! Great staff!!
Stayed 1 night in Aug 2024

8/10 Good

Ravindra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Aerocity offers value for money. I stayed here just for 1 day for business. While some rooms are very good (premium suites), the beds in deluxe rooms could be better. The location is close to World mark shopping malls and restaurants, making it very convenient for those wanting to stay closer to the airport.
Stayed 1 night in Aug 2024

2/10 Terrible

VIRENDER

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel we have ever stayed due to the property condition and overall service.
Stayed 1 night in Aug 2024

10/10 Excellent

philippe Thivierge

Stayed 1 night in Aug 2024

8/10 Good

gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Chenna, Mountain Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and close to airport
Stayed 2 nights in Aug 2024

10/10 Excellent

Harshal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

THOMAS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is okay. Looks like mostly for business travellers. Breakfast was good. Dinner - room service was expensive
Stayed 1 night in Aug 2024

10/10 Excellent

Rajam

Stayed 1 night in Aug 2024

10/10 Excellent

Rajam

Stayed 1 night in Aug 2024

4/10 Poor

ABHIJEET

Liked: Cleanliness, property conditions & facilities
Overall nice but not being able to process the credit card was quite amusing
Stayed 1 night in Aug 2024

10/10 Excellent

Artur, OConnor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024