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The Golden Palms Hotel & Spa Delhi

3.0 star property

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Photo gallery for The Golden Palms Hotel & Spa Delhi

Interior
Lobby sitting area
Pillowtop beds, minibar, in-room safe, desk
Front of property - evening/night
Interior

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Laundry
  • Room service
$70
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
Opp. East Delhi Police Headquarter, New Delhi, Delhi N.C.R, 110092
  • Place, Max Super Speciality Hospital
    ‪14 min walk‬
  • Place, Lal Bahadur Shastri Hospital
    ‪18 min walk‬
  • Place, Sanjay Lake
    ‪19 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room

  • 15 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe room and spa

  • Sleeps 2
  • 1 Double Bed

Superior room and spa

  • 15 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 3
  • 1 Twin Bed

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About this property

The Golden Palms Hotel & Spa Delhi

3-star hotel in Preet Vihar
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
The Golden Palms Hotel & Spa Delhi offers 50 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a health club, spa services, and barbecue grills. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Golden Palms Hotel & Spa Delhi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Ambrosia - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 10:30 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 499 to 499 for adults and INR 299 to 399 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • Health club
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 499 to 499 for adults, and INR 299 to 399 for children
  • Airport shuttle fee: INR 1400 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside Food Prohibited
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Golden Palms Delhi
Golden Palms Hotel Delhi
Golden Palms Hotel
The Golden Palms & Delhi Delhi
The Golden Palms Hotel & Spa Delhi Hotel
The Golden Palms Hotel & Spa Delhi New Delhi
The Golden Palms Hotel & Spa Delhi Hotel New Delhi

The Golden Palms Hotel & Spa Delhi Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 6 out of 28 reviews
Rating 2 - Terrible. 5 out of 28 reviews

7.0/10

Cleanliness

5.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Vishal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Services and staff need improvement.

The complimentary breakfast was denied by hotel on both days although booking email clearly states that it's included. The bathroom shower and fittings were totally rusted and leakage water flowed into the room. The hotel staff and hotels.com did not care to help and resolve despite calls to front desk and customer service number.

8/10 Good

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, reachable , okay hotel for what i paid.

The staff was good and understanding at hotel reception upon check- in.

4/10 Poor

Amit K

Disliked: Staff & service

6/10 Okay

Manish, ghaziabad

Liked: Room comfort
Nice stay

4/10 Poor

Aditya, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay at golden palm

Reception, restuarant and floor area were not clean.

4/10 Poor

Shekhar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

6/10 Okay

Ravinder, Chandigarh

Disliked: Staff & service

Energy is lacking.

Satisfactory

2/10 Terrible

Mrinal, new delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

screwed up experience

1. The entire night air conditioning did not work in "golden palm and spa". This situation was after maintenance checked and comfortably said "sir wait for 2 hours it will work". The next 10 long hours we were sweating. Never going back. 2. Washbasin tap was broken. It gave us continuous extreme hot water. Very disappointing experience. 3. It doesnt end here. Next morning during our breakfast we were asked to pay for it even after having clearly mentioned in our itinerary. Its a clear opposite of being hospitable. Never going back to golden palms and hotel.com

10/10 Excellent

Great at this price., well located..

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

it was comfortable quick service, clean room and good food.

8/10 Good

Sunil, Ludhiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Overall its a good experience

4/10 Poor

Rupesh, Shamli

Disliked: Staff & service

Shocking experience

Worst experience Very less items in buffet breakfast. This is d third time i m visiting and Ac never works as usual. Room phone was also not working, u have to call from ur phone to the reception.

2/10 Terrible

G G LALWANI, Mumbai

Disliked: Cleanliness, staff & service

Hopeless Service

It was total dissatisfaction even after complaining No follow up from Hotel Staff AC systems not working, Honey Bees found, No Hot Water, No pressure in Water Supply & above all they sell Mineral Water for Rs 116/- per bottle & also during buffet breakfast charge you for Tomato Ketchup & MANY MORE COMPLAINTS.

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

satyam, london

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Fairly comfy hotel in east delhi

Contrary to what is advertised, currently there is no functional gym in the hotel. Also the spa opening hrs are from 9 am to 6 pm which could be extended

2/10 Terrible

Shailesh kavi, Delhi

Disliked: Staff & service, room comfort

very bad service,

I will never recommend any one to stay in Hotel palm. Bad room service..staff not friendly, not professional, Quality of service not at all to the mark.

6/10 Okay

Divya Sharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy enough but locality spoils it all

Stay in hotel is nice but as soon as you think of stepping out nothing seems to be available. you have to walk on either sides ,almost 500-800 mts, to avail some auto or public transport. Nearest metro station, anand vihar, is also 2kms far off. Apart from locality everything else about the hotel seems to be fine. Food is also appreciable. Better book a cab if you're looking for stay in here.

4/10 Poor

Sahil, Delhi

Disliked: Staff & service

Ac's not in perfect condition

I changed my room once because of the ac cooling .

8/10 Good

Anu, Panipat

Liked: Cleanliness, property conditions & facilities, room comfort

Good Value for money

Nice & perfect. 2nd time. Good food. Comfortable room. Acceptable service.All the best !! Anu

6/10 Okay

Verified traveler

Liked: Cleanliness
Check in out was smooth, clean rooms, service was good. However, food was not that great. Overall a decent place for a short stay.

8/10 Good

Karishma, Chandigarh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Excellent Rooms...Bad Room Service...Average Food

Big & comfy ROOM (and Bed) with all amenities....The FOOD choices were very limited and tasted pretty average...And although the RESTAURANT service was excellent, the food in the dinner buffet was cold. ROOM SERVICE was Super Slow!! I ordered tea at 9am & got it at 10am... I mean seriously!? an hour for a cup of tea? Also, the SPA forgot to remind me about the appointment & were least bothered that I didn't come...Its a vacation & I expected them to call...Just remember not to depend on the Hotel staff too much, and try eating somewhere else & it will be the perfect place to stay.

6/10 Okay

Pranjal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Vivek, AGRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

K Varun, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

I booked this hotel for my parents who were visiting Delhi, they enjoyed there stay at this hotel. Thanks to the hotel team for all the help they have done. Thanks, Varun.K

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I left early the next day

Never build a hotel near a police station and then absolutely don't call such a hotel a spa.