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The Umrao

4.0 star property

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Photo gallery for The Umrao

Front of property - evening/night
Porch
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
N.H – 8, New Delhi, Delhi N.C.R, 110037
  • Fun 'n' Food Village
    ‪4 min drive‬
  • DLF Phase II
    ‪5 min drive‬
  • DLF Cyber City
    ‪5 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Jetted Tub

Executive Room, Jetted Tub | Premium bedding, minibar, in-room safe, individually decorated

Executive Room, Jetted Tub

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior suite

Coffee and/or coffee maker

Junior suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Aloft New Delhi Aerocity

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is $233
per night
$275 total
includes taxes & fees
Mar 6 - Mar 7
Aloft New Delhi Aerocity

About this property

The Umrao

4-star hotel in Vasant Vihar
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Umrao offers 57 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
U SPA has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Umrao features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 291 square feet (27 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

The Umrao has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Thyme Fine Dining - Overlooking the garden, this restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Waffle-Coffee Shop - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 999 for adults and INR 499 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thyme Fine Dining
  • Waffle-Coffee Shop

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (291 square feet of space)
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2499.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2499.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2938.89
  • New Year's Eve (31 December) Gala Dinner per child: INR 3499.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 999 for adults and INR 499 for children
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Property Registration Number 5493151

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Umrao Hotel
Umrao Hotel New Delhi
Umrao New Delhi
Umrao
The Umrao Hotel
The Umrao New Delhi
The Umrao Hotel New Delhi

The Umrao Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 181 reviews
Rating 8 - Good. 56 out of 181 reviews
Rating 6 - Okay. 23 out of 181 reviews
Rating 4 - Poor. 24 out of 181 reviews
Rating 2 - Terrible. 19 out of 181 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

vijay

Charges for transport to airport is way too high.
Stayed 1 night in Nov 2024

8/10 Good

prashant

Traveled with family
Not so good and not bad
Stayed 1 night in Nov 2024

4/10 Poor

Sachin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Ashish

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property. If you are looking for a 5 star hotel then please find something else
Stayed 1 night in Nov 2024

10/10 Excellent

Aditi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place and staff with excellent service .
Stayed 2 nights in Nov 2024

4/10 Poor

Kulbinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service at hotel umrao.
Check in was extremely disappointing, arrived in hotel at 9.10am, and requested early check in, I offered to pay for early hours, but was still asked to wait. Check in was eventually processed at 11.15am. Waiting two hours is subpar service. I will not suggest this hotel to any friend.
Stayed 1 night in Nov 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel as a day room until a midnight flight from Delhi, inadvertently selecting single occupancy which is my hotels.com default. I immediately realized and attempted to adjust but the booking was non refundable. I asked the check in staff to allow me to pay in the difference and they were unobliging. Hotel.com agent was phenomenal attempting to negotiate with the hotel on my behalf. They were adamant and eventually I paid in the difference directly to the hotel. An hour wasted in a lobby when all I wanted was rest. The lobby was probably the best place to be because when we got to the Premium King room it was filthy, has exactly 2 bath towels, no others. No gowns or slippers as advertised.The best part was the half roll of toilet paper, of which I did not even attempt to ask for more as I was still waiting for IT to come as promised to assist with the WIFI which never worked. This is certainly not a 4* Hotel as advertised
Stayed 1 night in Nov 2024

8/10 Good

Cody, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine, a little worn. Service was good, but barkeep needs training.
Stayed 1 night in Oct 2024

6/10 Okay

Sachit

Liked: Staff & service, amenities, property conditions & facilities
Positives - The overall stay was amazing at this hotel. Amazing morning breakfast buffet with incredibly service provided from Bhupender and Amit. Amazing pool, spa and fitness centre facilities. Negative - Even if your stay has been amazing the lady in black dress at the reception spoils your mood as their check in and check out service is totally unorganised and she has no idea what she is doing. First of all she made us wait for so long to figure out the check in and upon checking out was falsely charging for using 2 packs of buiscuits from the mini bar which wasn't there at the first place. They need to really be organised in their before and after room checks. Another drawback was they didn't have a first aid kit and even over the counter medicines which are readily available at every hotel. The lady at the reception said they are not allowed to give any medicines to guest due to health safety reasons but the housekeeping guy confirmed that the hotel had run out.of medicines lol another lie from the receptionist. Wifi issues are very common as you don't get internet quite often!
Stayed 1 night in Oct 2024

10/10 Excellent

Basanagoud

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy access to nearby places
Stayed 1 night in May 2024

2/10 Terrible

Mujahid

Stayed 2 nights in May 2024

8/10 Good

Jasbir

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, good lobby and restaurant
Stayed 1 night in Apr 2024

10/10 Excellent

Anand

Stayed 1 night in Apr 2024

8/10 Good

Parvatipuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
Stayed 1 night in Mar 2024

4/10 Poor

Ritesh

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Being

Stayed 1 night in Feb 2024

2/10 Terrible

Avnish

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
Stayed 1 night in Feb 2024

2/10 Terrible

Akanksha

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Purvee

No response for the request raised to access television. No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
Stayed 2 nights in Oct 2023

4/10 Poor

Kavy

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
Stayed 1 night in Oct 2023

10/10 Excellent

meena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you:)
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Stayed 2 nights in Oct 2023

8/10 Good

Manoj

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and comfortable
Stayed 1 night in Oct 2023