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The Umrao

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Umrao

Front of property - evening/night
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Porch
Premium bedding, minibar, in-room safe, individually decorated

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
N.H – 8, New Delhi, Delhi N.C.R, 110037
  • DLF Phase II
    ‪5 min drive‬
  • DLF Cyber City
    ‪5 min drive‬
  • Ambience Mall
    ‪6 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Jetted Tub

Executive Room, Jetted Tub | Premium bedding, minibar, in-room safe, individually decorated

Executive Room, Jetted Tub

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior suite

Coffee and/or coffee maker

Junior suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis New Delhi Aerocity Hotel

Pool
Pet friendly
Free WiFi
Restaurant
3.6 out of 5, Good, (1009)
The price is $143
per night
$169 total
includes taxes & fees
Jan 25 - Jan 26
ibis New Delhi Aerocity Hotel

About this property

The Umrao

4-star hotel in Vasant Vihar
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Umrao offers 57 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
U SPA has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Umrao features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 291 square feet (27 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

The Umrao has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Thyme Fine Dining - Overlooking the garden, this restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Waffle-Coffee Shop - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 999 for adults and INR 499 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thyme Fine Dining
  • Waffle-Coffee Shop

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (291 square feet of space)
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2499.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2499.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2938.89
  • New Year's Eve (31 December) Gala Dinner per child: INR 3499.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 999 for adults and INR 499 for children
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Property Registration Number 5493151

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Umrao Hotel
Umrao Hotel New Delhi
Umrao New Delhi
Umrao
The Umrao Hotel
The Umrao New Delhi
The Umrao Hotel New Delhi

The Umrao Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 180 reviews" "
Rating 8 - Good. 56 out of 180 reviews" "
Rating 6 - Okay. 22 out of 180 reviews" "
Rating 4 - Poor. 24 out of 180 reviews" "
Rating 2 - Terrible. 19 out of 180 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Sachit

Liked: Staff & service, amenities, property conditions & facilities
Positives - The overall stay was amazing at this hotel. Amazing morning breakfast buffet with incredibly service provided from Bhupender and Amit. Amazing pool, spa and fitness centre facilities. Negative - Even if your stay has been amazing the lady in black dress at the reception spoils your mood as their check in and check out service is totally unorganised and she has no idea what she is doing. First of all she made us wait for so long to figure out the check in and upon checking out was falsely charging for using 2 packs of buiscuits from the mini bar which wasn't there at the first place. They need to really be organised in their before and after room checks. Another drawback was they didn't have a first aid kit and even over the counter medicines which are readily available at every hotel. The lady at the reception said they are not allowed to give any medicines to guest due to health safety reasons but the housekeeping guy confirmed that the hotel had run out.of medicines lol another lie from the receptionist. Wifi issues are very common as you don't get internet quite often!
Stayed 1 night in Oct 2024

10/10 Excellent

Basanagoud

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy access to nearby places
Stayed 1 night in May 2024

2/10 Terrible

Mujahid

Stayed 2 nights in May 2024

8/10 Good

Jasbir

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, good lobby and restaurant
Stayed 1 night in Apr 2024

10/10 Excellent

Anand

Stayed 1 night in Apr 2024

8/10 Good

Parvatipuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
Stayed 1 night in Mar 2024

4/10 Poor

Ritesh

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Being

Stayed 1 night in Feb 2024

2/10 Terrible

Avnish

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
Stayed 1 night in Feb 2024

2/10 Terrible

Akanksha

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Purvee

No response for the request raised to access television. No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
Stayed 2 nights in Oct 2023

4/10 Poor

Kavy

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
Stayed 1 night in Oct 2023

10/10 Excellent

meena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you:)
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Stayed 2 nights in Oct 2023

8/10 Good

Manoj

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and comfortable
Stayed 1 night in Oct 2023

2/10 Terrible

Naveen

Traveled with family
Disliked: Staff & service, amenities
There was a confirm booking of Hotel with Late check in and Airport pickup request for me as arriving Delhi from Canada, before departing and after reaching Delhi I tried more than 50 times on given number of Umrao Hotel but there was no response, no calls were received or if by chance any body receive than it was a mute call, i left many messages to call me but didn’t receive any call from Desk. I waited and searched if any person from Umrao Hotel was there to pick us but no one was there and no information, response, mail or msg from Hotel. I was stranded at the airport after 16 hour flight. Ultimately after making all efforts, I had to book a different hotel on high price on 11th hour. Finally I received a Call of Mr. Avinash from Hotel Umrao desk by 11.56 PM and on hearing me they have only one word of Sorry and no other explanation on why they behaved in an unprofessional way. The experience is very bad and not as per expectation with renowned Expedia.
Stayed 1 night in Oct 2023

10/10 Excellent

Manisha

Stayed 3 nights in Sep 2023

10/10 Excellent

yashaswi

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury stay
Stayed 1 night in Sep 2023

6/10 Okay

Marie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Disappointing stay
A hotel with lots of potential but needs a bit of renovating.We had to complain about the cleanliness of our room and once we did it was sorted .The staff is very good but the management need to step up .Good gym but full of glass windows which makes it difficult to cool down.Pool much too hot to swim in .Good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property -- really nice grounds. Staff was very helpful. Breakfast buffet was excellent. Room was very nice. Everything about the place is first class.
Stayed 1 night in Jul 2023

10/10 Excellent

Saurabh

Stayed 1 night in Jul 2023

2/10 Terrible

Natasha

Traveled with partner
We contacted the hotel a few days prior to our arrival, with no reply. As it turns out, we were not allowed to leave the airport without the visa for overnight stay. The restrictions came in over COVID and have not been removed. Most of the passengers on our flight from Mel to Paris with stopover were in the same position. Expedia should be infomed, the hotel should have replied. VERY poor service !
Stayed 1 night in Jun 2023

10/10 Excellent

Khwaish

Stayed 1 night in Jun 2023