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It felt like a cheap hourly room rental. The only nice thing I have to say about the place is there weren’t any pimps or prostitutes standing outside. Avoid this place.

I love this hotel. First off it has a decent enough fitness center for my goals while traveling being a serious lifter. It's modern and artsy. The amenities are what you expect for a home away from home. Breakfast is substantial enough with a great sunrise view. It is close to shops like groceries/bakeries and convenience stores (or kiosks). I will definitely stay in this hotel if I'm by this way again. Something is not to booking specifications but it is on Expedia.

5*

The location is great. However, the Wi-Fi did not work, the bedroom lamps didn’t work, there was basically no lighting in the room at all , and the walls were dirty. Overall, the room and breakfast were quite average.

We've stayed at LIV properties in the past. City Suites and Mackenzie. LIV Urban seems to have less care for it and slightly run down. The rooms are dirty, mostly the toilets with a lingering smell. There's also a stench in the lifts and hallways. The service at Mackenzie and the now closed City Suites were much better than Urban.

WOW!!!! 10/10! Absolutely AMAZING!!! We booked a villa for our family of 5 and it was enough room to spread out so we could all have space. It was clean, and no detail was missed. The staff caters to their clients and communicaton was quick. I wish we would have had more time, as we were ony here 3 nights. The villa is in Orilinki, which is about 20 mins from the BEST beaches in Ayai Napa. You have to drive from the residence to get to groceries, restaurants, etc. However, it was all worth it!!! Staying again, hopefully soon!!!