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Holland America Denali Lodge

3.5 star property

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Photo gallery for Holland America Denali Lodge

Lobby
Room | In-room safe, desk, iron/ironing board, bed sheets
Property grounds
Restaurant
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Milepost 238.5 George Parks Hwy, Denali National Park, AK, 99755
  • Place, Kantishna Gallery
    ‪5 min walk‬
  • Place, Wilderness Access Center
    ‪4 min drive‬
  • Place, Denali National Park Visitors Center
    ‪6 min drive‬

Room options

View all photos for Room

Room | In-room safe, desk, iron/ironing board, bed sheets

Room

7.0 out of 10
Good
(67 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed and 1 Twin Bed

Similar properties

Aerial view
Grande Denali Lodge
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 535 reviews
Grande Denali Lodge

About this property

Holland America Denali Lodge

3.5-star Denali National Park resort with restaurant
This smoke-free resort features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Holland America Denali Lodge offers 483 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the resort include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3.5-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly resort also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an area shuttle within 2 mi is available to guests. Onsite self parking is complimentary.

Holland America Denali Lodge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Holland America Denali Lodge has a restaurant on site.
Karstens Public House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 2 mi
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Karstens Public House

Things to do

  • Helicopter/airplane tours
  • Shopping

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • Elevator

More

  • 2 floors
  • 28 buildings
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

McKinley Chalets
McKinley Chalets Denali National Park
McKinley Chalets Hotel
McKinley Chalets Hotel Denali National Park
Hotel Mckinley Chalet
McKinley Chalet Resort Denali National Park
McKinley Chalet Denali National Park
McKinley Chalet
Mckinley Chalet Hotel Denali National Park And Preserve
McKinley Chalet Resort
Holland America Denali Lodge Resort
Holland America Denali Lodge Denali National Park
Holland America Denali Lodge Resort Denali National Park

Holland America Denali Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Arth

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

ROGER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the big clean rooms and comfortable beds especially after 2 days of backcountry hiking in Denali National Park, Each unit is divided into quiet mini compounds giving you a serene view of the Nanana River and Forested grounds.
Stayed 1 night in Aug 2025

4/10 Poor

Sylvia

I was given a room at the very farthest outlying building (building “Z”) which is a long walk, down steep stairs, from the main lodge. Apparently there are shuttles, but they seem few and far between. I opened “my” door and was shocked to see a naked man! He said he had been in that room for a day already. I called the desk to report the mix-up asking for a different room. I explained I was alone and in a remote area and afraid of animals. While waiting, and I swear, I am not making this up! A bear came out of the woods 20 feet away! Apparently the staff know about this bear! I was given a new room (next door to the equally surprised naked man) and I am surely hoping for no more drama! This 63 year old single lady traveler has certainly had enough for one day!
Stayed 1 night in Aug 2025

8/10 Good

Kiyokazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Paige

Food was good in hotel restaurant. The property & location were convenient. Our room was a one bedroom king. Carpet was old & furniture was old, shower was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
The views are spectacular and the staff are amazing. The bus transportation was efficient and organized.
Stayed 2 nights in Aug 2025

10/10 Excellent

Xiaojin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Requested king size bed. Was offered double+single. Eventually was able to get the king size room. Other couple we were traveling with had the same issue and had to keep the room. Signage to the room was inaccurate. The room seems to have been added to the floor after signage was created or the sign was made incorrectly but they couldn’t be bothered to fix the sign. Lobby phone in the building doesn’t work so couldn’t use to ask about the room. Room was at the end of the hall next to maids room and where they unloaded the luggage from the cruise passenger bus. View out the window at the end of the hall was dumpsters. Not what I expected for over $400/night. Restaurant was a disaster. Servers did not know which table food belonged to. Two of four dishes showed up but the next one took 20 minutes. The fourth dish had to be re-requested as they thought it had already been delivered. Everyone else had already finished by then. Spoke to manager to ensure he was aware. He was well aware. Blamed it on new staff, but no real acknowledgement that management has a responsibility for proper onboarding on new staff. Frankly felt bad for the server.
Stayed 2 nights in Aug 2025

6/10 Okay

Karen, stanford

Traveled with family
Dated facilities, double bed not queen! First floor rooms will hear every move of upstairs!
Stayed 2 nights in Aug 2025

2/10 Terrible

Ken

Disliked: Staff & service, property conditions & facilities

Very poor service

Check in was unacceptable. Politely told our reserved room, king bed, was not available and we had been switched to two single beds. When I objected the young man said he would check with the room supervisor and left me standing at the counter for twenty minutes. I began to speak with another desk agent who told me that even though you are forced to choose a room, and rooms very in price, your forced choice is not guaranteed. Eventually, after 20 more minutes at the desk we were granted the room we had booked. We were not the only ones with that problem. I spoke with another person who had booked two beds for him and his travel partner and were put in a room with only one. Know that we had booked our room 4 months prior to our visit. Holland America can do better.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Denali National Park! We had a great room down near the river which had beautiful views. Lots of dining options on site and options across the street as well. Would book it again if going to Denali.
Stayed 3 nights in Jul 2025

10/10 Excellent

RAJIV

Liked: Cleanliness
Nice property. Lot of dining options, and shuttle service. Nice views from the rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Shannon

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the buses that helped us get around the property. We liked the variety of restaurants and shops. We also liked the activities, games, music, and s’mores offered on the property. It was a beautiful location on the river and very close to Denali National Park.
Stayed 3 nights in Jul 2025

10/10 Excellent

Afsoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Yvonne

Liked: Cleanliness, property conditions & facilities
Our facilities and the transportation were wonderful. I t was a bit discouraging that it took 2 hours before our luggage was delivered to our room
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not much sleep

Pillows were extremely hard. I got very little sleep that night. My sister and brother in law said they had the same problem
Stayed 1 night in Jul 2025

10/10 Excellent

Suraj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with amazing view

it was very good stay, we would have loved to stay longer.
Stayed 1 night in Jul 2025

6/10 Okay

Ranjeet

Traveled with family
Liked: Cleanliness
Beautiful location. Thank you for helping out breaking the bag lock quickly. Room (especially bathroom) was dated and needs improvement. Front desk Staff attitude also needs improvement.
Stayed 3 nights in Jul 2025

6/10 Okay

Marla

Traveled with group
The property was fine. It was a bit dated and on the edge of shabby for the room condition and furnishings. The bed was comfortable. The front desk staff seemed unorganized and not real knowledgeable. The wait staff were all excellent, the expeditors in the lobby were helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place, v clean, nice service, recommended
Stayed 1 night in Jul 2025

2/10 Terrible

mary jo

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Ugly accom. No air conditioning. No ceiling fan, great staff member phelicia.
Stayed 1 night in Jul 2025

10/10 Excellent

Kami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit. Didn’t get to see Mt. McKinley-too cloudy!
Stayed 1 night in Jul 2025