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Holland America Denali Lodge

3.5 star property

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Photo gallery for Holland America Denali Lodge

Lobby
Room | In-room safe, desk, iron/ironing board, bed sheets
Restaurant
Property grounds
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking included
$321
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
Milepost 238.5 George Parks Hwy, Denali National Park, AK, 99755
  • Mt. Healy Overlook Trail
  • Wilderness Access Center
    ‪5 min drive‬
  • Denali National Park Visitors Center
    ‪7 min drive‬

Room options

View all photos for Room

Room | In-room safe, desk, iron/ironing board, bed sheets

Room

7.0 out of 10
Good
(67 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed and 1 Twin Bed

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About this property

Holland America Denali Lodge

3.5-star Denali National Park resort with restaurant
This smoke-free resort features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Holland America Denali Lodge offers 483 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the resort include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3.5-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly resort also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an area shuttle within 2 mi is available to guests. Onsite self parking is complimentary.

Holland America Denali Lodge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Holland America Denali Lodge has a restaurant on site.
Karstens Public House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 2 mi
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Karstens Public House

Things to do

  • Helicopter/airplane tours
  • Shopping

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • Elevator

More

  • 2 floors
  • 28 buildings
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

McKinley Chalets
McKinley Chalets Denali National Park
McKinley Chalets Hotel
McKinley Chalets Hotel Denali National Park
Hotel Mckinley Chalet
McKinley Chalet Resort Denali National Park
McKinley Chalet Denali National Park
McKinley Chalet
Mckinley Chalet Hotel Denali National Park And Preserve
McKinley Chalet Resort
Holland America Denali Lodge Resort
Holland America Denali Lodge Denali National Park
Holland America Denali Lodge Resort Denali National Park

Holland America Denali Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with family
We booked our stay directly and not through Holland America. Check in was easy, the lobby nice, but the restaurants did not seem very interested in serving us at 8:30 pm when dinner service ended at 10. Then when we got to our room in the Canyon lodge, we noticed the worn down state of the rooms. We had a thermostat that controlled nothing. We couldn’t even find a vent in the room. The bathroom could use some attention too. Hopefully Holland America can upgrade the rooms as they become more familiar with the property. The second day, we wanted to buy sandwiches from the cafe in the lobby at 12:30pm. There was a sign saying “will return”. We had to ask for the manager to look for someone after ten minutes went by and no employees appeared. It also seemed no one in the lobby knew what people across the hall were doing. Someone finally came and the sandwiches were expensive and not very good. The chocolate chip cookie was delicious. All in all, I think we would pay more to stay at one of the nicer properties next time.
Stayed 1 night in May 2025

10/10 Excellent

Gopalan

Stayed 2 nights in May 2025

8/10 Good

Tanny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the furniture in the room belongs in trash
Stayed 2 nights in May 2025

2/10 Terrible

Grayson

Traveled with family and small children
Disliked: Cleanliness, amenities
No Mountain View like mentioned. Not stroller accessible. Vending machine doesn’t work. Exposed wires in the bathroom. Bed frame broken. No trash bags. Broken window opener.
Stayed 1 night in May 2025

8/10 Good

Brian, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good staff good room Poor food
Stayed 1 night in May 2025

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Barb, Cranberry Portage

Traveled with family
Disliked: Staff & service, amenities
Was told at check in there was no parking near room. Would have to walk or take shuttle. Was told that the complex "catered to bus tours, not car travelers". One king bed instead of two beds. When questioned, was told a king can fit 4 people. Was told nothing available. I said I booked 2 beds, Was asked how I booked. I said through Expedia. "Supervisor" said - "Oh that's what the problem is". Was made to feel it was my fault they did not have what I reserved. No internet from room. Had to leave complex to find a "public space". Vending machines empty. Cardboard cups instead of glass (glass is MORE sustainable) for $300/night. I don't think there was ever coffee in the room. Took an hour to get settled after 10 hour drive - not fun. The "luxury" we expected to get was only superficial and mostly the grounds (which were beautiful). Grumpy staff, Whole experience turned us off. Guess we are just not "cruise" people. Definitely not what we were expecting.
Stayed 1 night in Sep 2024

8/10 Good

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went a year end received great price
Stayed 2 nights in Sep 2024

8/10 Good

Winnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NA
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

A unique, fun place to stay. Hotel staff was very accomodating in helping us to have a room that met my disability needs. Shuttle met us at railroad and took care of getting our luggage to our room.
Stayed 1 night in Sep 2024

6/10 Okay

Akash

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very bad front desk
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Not enough car parking spaces. Terrible front desk service. It was end of season so help was ready to leave. Only Sophie and Jonathan--2 servers in Karstens restaurant were superb!
Stayed 1 night in Sep 2024

6/10 Okay

JOSE FLORES

Traveled with partner
Disliked: Property conditions & facilities
Extremely well located right next to park entrance. But hotel is very poorly planned, you have to wait for a shuttle or walk far away from only 2 small parking lots. There is no housekeeping and food is very overpriced.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Maripat

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in is 3. At 3:30 I checked in and was told the room may or may not be clean, but if it wasn’t I could leave my stuff in the room and comeback later. Why would they give me a room if they didn’t know it was clean and why would I leave my stuff there? The clerk was quite distracted by two coworkers who weren’t busy. Service was poor for lunch. I was finally given a menu and told what they didn’t have, but no one ever came back for my order. I left and ate elsewhere. Parking was inadequate. People were double and triple parked in the overflow lot. It was late in the season so who knows what it’s like in summer. BTW this property is owned by Holland American cruise line.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Washers

The self serve washers were run by an app that did not work. Staff was able to start them with their over-ride. Glad to have them available
Stayed 2 nights in Sep 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a suite and got a crooked floor, broken lock on the paito so we couldn't be secure, smelled of intense cleaner, and if you want to watch anything on the television at night forget about it. Highly don't recommend and do not trust.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Staff were nice. Shuttles a plus.
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great service but room condition poor

All the people working there are very helpful. Unfortunately, the room’s condition is very poor. Carpet and sofa feel and look dirty. Bathroom floor tile is broken. No WiFi signal in room. We were there in September; maybe the condition was better at the beginning of travel season.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yelena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Good options for food. The views are spectacular!
Stayed 2 nights in Sep 2024

4/10 Poor

Tracy

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Check your linens before it’s bedtime. Ours were slept in and obvious that someone had eaten in bed. So gross!
Stayed 2 nights in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service, amenities, property conditions & facilities
The rooms are a little run down compared to the overall property.
Stayed 1 night in Sep 2024