Hiera City Hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hiera City Hotel

Exterior
Economy Room | Minibar, desk, free WiFi, bed sheets
Front of property
View from property
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Laundry
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Turan Gunes Cd. No 72 Pamukkale Denizli, Denizli, Denizli, 20150
  • Sumer Park AVM
    11 min walk
  • Denizli Chamber of Commerce
    13 min walk
  • Doyuran Pide Salonu
    1 min walk
  • Denizli Station
    5 min walk

Room options

Classic Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Hiera City Hotel

Hotel in Pamukkale
A full-service spa, massage/treatment rooms, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hiera City Hotel offers 80 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. 24-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Denizli hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hiera City Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hiera City Hotel features a full-service spa. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This Denizli hotel also offers spa services, multilingual staff, and concierge services. Onsite uncovered valet parking is complimentary.

Hiera City Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

Arabic, English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LED TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 2022-20-0055

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hiera City Hotel Hotel
Hiera City Hotel Denizli
Hiera City Hotel Hotel Denizli

Hiera City Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 22 out of 74 reviews" "
Rating 8 - Good. 15 out of 74 reviews" "
Rating 6 - Okay. 16 out of 74 reviews" "
Rating 4 - Poor. 12 out of 74 reviews" "
Rating 2 - Terrible. 9 out of 74 reviews" "

6.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Jan

Traveled with group
Liked: Staff & service, property conditions & facilities
Ok
Good location, good view from the room. The staff was nice and helpfull. Breakfast was OK. Beds weren’t really comfortable and the condition of the barhroom wasn’t perfect. There were cigarettes in the ashtray on the balcony.
Stayed 1 night in Aug 2024

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Real value for money with great and affordable spa, sauna and massage options available. Also, very close to the bus terminal.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay. Will stay in the same accommodation if I visit again
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just in a convenient location
Pro: close to train & bus station Cons: stingy supplies (1 very thin 2-3mm toilet paper roll, broken hairdryer, non functional socket, 1 bath towel/ 1 hand towel/ 1 floor mat for 2 persons); no hangers nor hooks in the whole room except one 20” rail in bathroom; poor shower design: water all over the bathroom & very narrow even for me (155 cm 45kg)
Stayed 1 night in Mar 2024

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in front of bus station
The hotel is Good and I chose it because its in front or the bus station. Its a mid hotel. Room is big, breakfast is basic (no milk, no bread by the time I arrived) and the shower could be better (all the bathroom got wet). But in the overall for one night it was perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Nada

Stayed 1 night in Oct 2023

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel near Denizli bus station.
The hotel is exactly what we needed as base to visit Pamukkale and Efes (Ephesus) without lugging our baggages everywhere we go. The Denizli bus station is literally just 2-5 minutes away depending on one's pace. The staff speaks little English and does things with a lot of kindness. We were generously allowed to check in earlier (got lucky there was availability). For the price we have paid per night, I am even surprised there is a personal fridge in the room and that breakfast was included, although I didn't get the chance to eat as we always leave the hotel early. There was ample parking nearby and car rental companies are a few minutes walk away. Enterprise is within the same block towards the main avenue. The building and facilities have seen better days, but we are overall satisfied.
Stayed 2 nights in Oct 2023

8/10 Good

Nail

Stayed 1 night in Sep 2023

10/10 Excellent

Mel Clark R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally worth it for the price
The hotel is situated conveniently right outside the bus station. It is also walking distance to all must try local restaurants and sweets shops. Super easy access to Pamukkale local minibus and night bus to Capadoccia. The hotel staff has been very attentive and very helpful to me during my stay, I only have positive things to say really. The hotel itself is well maintained, not the most luxurious but it is totally worth it for the price I paid. More than happy for the comfort and the service I received plus the many useful tips from the friendly staff. I would recommend this hotel to any solo traveler who needs easy access to go to Pamukkale and then to Capadoccia the next day.
Stayed 1 night in Jun 2023

10/10 Excellent

changmei

Stayed 1 night in May 2023

8/10 Good

Tarun

Stayed 1 night in Mar 2023

10/10 Excellent

BigBeautiful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good short term stay!

8/10 Good

Abdul

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Will be back next year :)
Stayed 4 nights in Sep 2022

8/10 Good

Mohammadreza

Liked: Cleanliness
Stayed 1 night in Aug 2022

4/10 Poor

Tudor

Stayed 1 night in Jun 2022

4/10 Poor

Tudor

Stayed 1 night in Jun 2022

8/10 Good

Michael

Stayed 1 night in May 2022

6/10 Okay

ünal

Business traveler
Stayed 1 night in Sep 2024

4/10 Poor

Andres

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaç yıldızlı otel de bir kettle bile yoktu. Banyoda wc den su sızıyor. Sac kurutma makinesi milattan kalmaydi ve çalışmıyordu.kahvalti güzeldi
Stayed 1 night in Aug 2024

4/10 Poor

Ismail

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Görsele aldanmayın.
Görsellerde otel gayet iyi duruyordu. Konum olarak ulaşım kolay kendi aracınızla gidince otel tanıtım da otopark yeri var diyor lakin sadece 10 araçlık yer oda yolda resimlerde görünen yan boş alan diğer otele ait. Bir gece için 2 oda tutmuştum 5 kişi konakladık. Odada tek temiz olan yataklardı. Banyo leş önceki misafirin kılı tüyü yerlerde banyoda aspiratör olmadığı için koku ve nem .aynadandan tutunda etjere kadar yalan yanlış yapılmış bir temizlik. Klima çalışmıyor pardon çalışıyor ama kendini soğutuyor. Odanın içi sauna gibiydi. Yerlerde odanın içinde ayak izleri ve toz . Odaların dolu olduğunu söyleyidikleri için başka odaya geçemedik. Neyseki akşam gelen recepsiyon görevlisi 2adet vantilatör le bir çözüm üretti. Ama tek kelimeyle rezalet bir otel. Bu kadar olumsuzluktan sonra kahvaltıdan da korkuyordum lakin Allah'tan o güzeldi. Yeterli düzeyde ve güzel bir ekip vardı orada. Kahvaltı için teşekkürler ama konaklama ve konfor rezalet.
Stayed 1 night in Aug 2024

8/10 Good

Olcay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi iyi bir otel
Otel yıpranmışda olsa ihtiyacınızı karşılıuor. Fiyatına göre bence yüksek hizmet kahvaltı çok iyi
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

GÜRKAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

ferenc

Traveled with family
Liked: Room comfort
Kis odafigyeléssel sokkal többet ki lehetne hozni a szállásból .. például lift padlószőnyegét már évekkel ezelőtt ki lehetett volna cserélni ..szobák falait újra festeni ahol szükséges ..
Stayed 1 night in Jul 2024