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Aston Denpasar Hotel & Convention Center

4.0 star property

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Photo gallery for Aston Denpasar Hotel & Convention Center

Lobby
3 outdoor pools
Front of property
Premium bedding, pillowtop beds, minibar, in-room safe
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Jl. Gatot Subroto, Barat No. 283, Denpasar, Bali, 80231
  • Seminyak Square
    ‪12 min drive‬
  • Sanur Beach
    ‪27 min drive‬
  • Seminyak Beach
    ‪29 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Living area | Smart TV

Deluxe Room

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Aston Suite

Aston Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Aston Suite

  • 861 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Room

Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Suite Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

  • 646 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Premier

Deluxe Premier | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Premier

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Aston Denpasar Hotel & Convention Center

4-star Denpasar hotel with 3 outdoor pools
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.
Aston Denpasar Hotel & Convention Center offers 258 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Aston Denpasar Hotel & Convention Center features 3 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant. This 4-star property offers access to a business center and 12 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers spa services, barbecue grills, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Aston Denpasar Hotel & Convention Center is a smoke-free property.

Jempiring Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Jempiring Restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free babysitting
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 999999.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 268000 per vehicle (one-way)
  • Rollaway bed fee: IDR 999999.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Aston Denpasar
Aston Denpasar Hotel
Aston Hotel Denpasar
Hotel Aston Denpasar
Hotel Denpasar
Aston Denpasar Hotel And Convention Center Bali
Aston Denpasar Hotel Denpasar

Aston Denpasar Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 91 reviews
Rating 8 - Good. 40 out of 91 reviews
Rating 6 - Okay. 16 out of 91 reviews
Rating 4 - Poor. 7 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly! Great hotel and very clean. Would definitely stay here again
Stayed 2 nights in Oct 2024

6/10 Okay

sarbrinder

Stayed 4 nights in Aug 2024

10/10 Excellent

Amnah

Liked: Cleanliness, staff & service, property conditions & facilities
The reception names Yogi was exceptionally helpful
Stayed 3 nights in Feb 2024

6/10 Okay

Steven, Sydney

It's quite far away from any attractions. Food option is not appetising.
Stayed 2 nights in Sep 2023

2/10 Terrible

ROBERT BRIAN, Okayama

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
POSSIBLE CREDIT CARD FRAUD. I stayed there on January 23rd to january 27th 2023. At that time the hotel scanned my credit card to secure a deposit. They correctly withdrew my expedia bill. with which I have no issue. However 5 additional amounts accounting to 80702 JPY were withdrawn against google ads exactly at the time I stayed there. The hotel was the only institution to physically touch my card in the previous two months. I used it on the 25th in Ubud and it cannot be that restaurant as the amounts were withdrawn beforehand. I approached the hotel to report the possibility that fraud has been committed by one of their staff. I contacted Google ads and they confirmed the card details were used by a third party (indonesian name gmail starting with S). Their accountant basically just said they have secure systems and their hotel does not record credit card information, This is PATENTLY untrue because I was shown a print out of my card details (name, number, expiry and PIN) printed on a paper. This can ONLY be done if my information was stored on their system. DO NOT LET THEM SEE YOUR CREDIT CARD I am still awaiting a satisfactory result from their accountant.

10/10 Excellent

Wendy Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property while attending a conference there. The facilities and staff were excellent for the purpose. Overall, everything at the hotel was fine except for dinner at the restaurant. It took over half an hour to receive the dish I ordered and some people at my table had to wait even longer.
Stayed 1 night in Aug 2023

8/10 Good

Siegfried, Upland

Traveled with partner
Liked: Staff & service, property conditions & facilities
Wonderful staff, nice food, decent location, not a great place to go out for a walk (although the security guard is quick to help stop traffic so you can cross the street). Bali had a rough 3 years with the tourist industry decimated by covid; the hotel is coming back, but be tolerant if the facilities are still recovering. Staff were a pleasure to interact with.
Stayed 1 night in Aug 2023

6/10 Okay

Jody

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff always wanting payment before we had finished meals. Toilet blocked regularly, toiletries not replaced. Bed and room comfortable, TV had only instructions in Bahasa. SPA advertised has not been available for a long time, so it is wrong to advertise a SPA massage service, as this was one of the reasons we selected the hotel. The other was the GYM, very good service but, not run directly by the hotel and only one guest from each room can use the gym, and then only once per 24 hours. This is not expectable. The basic stuff was fine and breakfast was quality, but we can do better for the price in Sanur. Ideal for Indonesian conventions not not for other types of guests.
Stayed 3 nights in Jul 2023

6/10 Okay

Anom

2/10 Terrible

Don

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor carpet was so old that it was dusty and the towels smelled of mold. I do not recommend this hotel
Stayed 2 nights in Nov 2022

10/10 Excellent

NATHAN

Stayed 6 nights in Apr 2022

10/10 Excellent

Yora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were good for the family
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
not a good experience
When I arrived I was quickly unsold because I was told that the first room that was on Hotels.com was only available to smokers. Then after paying more they made me wait for 20 minutes to “prepare the room.” Finally, I get to the room but it was super hot! Couldn’t find the AC for awhile. Had to search. Finally, found one of them but it didn’t work. The other one blew very weak. I asked for help. They sent an engineer. Long story short... 4 hours later, the engineer still couldn’t fix it. I was so weary at that point that I felt unwell. I finally just told the front desk that I couldn’t take it anymore and needed to find a new place. At that point they were very polite. And totally admitted they messed up. But it was too late.
Stayed 1 night in Sep 2019

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly lit room, unsuitable for business traveller
Not suitable for business travelers. The living area is too dim and impossible to do any work. No bottled water was provided, guests need to do self collection of water from a water dispenser.
Stayed 2 nights in Aug 2019

8/10 Good

Cecille mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos for this hotel 👍
We really had a pleasant stay. Staffs are very friendly and accomodating. There’s a wide selection of food in the buffet breakfast. and to our surprise the hotel gave us a free room upgrade. Overalll it’s nice hotel.
Stayed 7 nights in Jul 2019

10/10 Excellent

Yora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Hotel restaurant had a generous menu but when ordering we were advised that only about 5 dishes were available including limits on how many of each dish we could provide. No choice as not many options locally as an alternative. Staff friendly and hotel condition was average. Location a bit too far from the city/airport.
Stayed 1 night in Jan 2019

8/10 Good

Cheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
nice hotel and staff
No one came and picked us up at airport and we set that up when we made reservations.
Stayed 1 night in Apr 2018

8/10 Good

Kenneth

Liked: Staff & service
Eh, just okay
Hotel was okay....the hotel put us into a smoking room initially and then moved "upgraded" us into a non smoking room. The AC in the main bedroom didn't work too well but the other room had a strong AC. The carpet was a bit soiled which requires some attention soon. The bathrooms were okay just to shower...wouldn't want to spend anytime longer in there. The bed was fairly large. The lighting in the room was horrible.
Stayed 2 nights in Nov 2017