Grand Palace Hotel Sanur - Bali

4.0 star property

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Room options

View all photos for Executive Room, Pool Access

Executive Room, Pool Access | Minibar, in-room safe, desk, blackout drapes

Executive Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, Garden View

Executive Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Executive Room, Garden View

  • 517 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 872 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool View

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Pool View

Executive Room, Pool View | Minibar, in-room safe, desk, blackout drapes

Executive Room, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room with Garden View

Minibar, in-room safe, desk, blackout drapes

Executive Room with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Room with Pool View

Minibar, in-room safe, desk, blackout drapes

Executive Room with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room with Pool Access

Minibar, in-room safe, desk, blackout drapes

Executive Room with Pool Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Palace Hotel Sanur - Bali

4-star Denpasar hotel close to Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Grand Palace Hotel Sanur - Bali features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A complimentary area shuttle within 5.00 km is available for guests.

Grand Palace Hotel Sanur - Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 110,000 for adults and IDR 55,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sindhu

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of IDR 250000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Property is also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Grand Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur - Bali Hotel
Grand Palace Hotel Sanur - Bali Denpasar
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali Hotel Denpasar

Grand Palace Hotel Sanur - Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 589 reviews
Rating 8 - Good. 156 out of 589 reviews
Rating 6 - Okay. 42 out of 589 reviews
Rating 4 - Poor. 4 out of 589 reviews
Rating 2 - Terrible. 7 out of 589 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very busy area.
Stayed 1 night in Feb 2025

4/10 Poor

Katherine, Markham

Stayed 1 night in Feb 2025

10/10 Excellent

Aude Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT. Bedding was excellent, large room, well equipred, very good internet, beautiful clean pool, lovely staff... very close to beach and shopping, just perfect. Food at the restaurant is excellent as well. Will be back
Stayed 7 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

8/10 Good

Sharon

Stayed 8 nights in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor position

Nice hotel with good service, but unfortunately in a dreadful position, impossible to walk anywhere due to condition of pavement and next to a very busy main road
Stayed 3 nights in Feb 2025

8/10 Good

Anne

Traveled with group
Liked: Cleanliness
Disliked: Room comfort

Not Quite As Expected

We were disappointed with the first room we were allocated as it was on the top level and a long walk from Reception and the pool. We were re located to a ground floor room after reporting this. The new room had a better location but was inferior. The room was less comfortable. No couch or other seating other than a desk chair. The one lamp was broken and room was very dark - too dark to read in bed. The fridge was not working well and was replaced when this was mentioned. The bathroom did not have a towel rail and there was only 1 hook on the back of the door, After showering water pooled on the floor. The flooring in the main room had bubbles. The location of the hotel was disappointing as we did not feel safe walking on such a busy road. Around the pool is very slippery and poorly lit - we had to walk this way to our room.
Stayed 7 nights in Jan 2025

8/10 Good

Shaune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Turhana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for price paid.

Lovely hotel but did not enjoy hearing the neighbours next door at night, with their TV up loud until midnight. The walk to the shops like Icon mall, in the heat, I did not enjoy. Otherwise it was a great hotel. Comfortable beds, pillow, and chair to sit on. Value for money. Pool is large and very shallow.
Stayed 4 nights in Dec 2024

10/10 Excellent

NEHAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but a 5 out of 10 for the breakfast service
Stayed 7 nights in Dec 2024

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is pretty nice. The kitchen/ breakfast stuff is slow and never delivers to the right table or in timely manner. Do not use any credit cards with them for deposit when checking in. It’s hard to get it back. They say they will contact the bank, but there is no proof that they will do it, so you have to trust them. Overall, it’s cheap because it’s next to a very busy road where you really don’t want to walk.
Stayed 8 nights in Dec 2024

8/10 Good

Paul John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to give a very fair review. The staff were all very very friendly and accommodating. If you stay here it might feel like you're a touch too far away from the beach and the walkability of Sanur is compromised by easily flooded back roads. Highly recommend hiring a scooter or using local taxi/rideshare instead of walking. Clean & comfortable, the hotel is clearly well managed and staffed.
Stayed 5 nights in Dec 2024

6/10 Okay

Alison

Traveled with family
Liked: Cleanliness, staff & service
Hotel itself was fine ,nothing really wrong with it and great for the price , breakfast ok The situation wasn’t great , 10 minutes walk to beach , bars and restaurants, even to buy water was a hike down an extremely busy road with uneven payments
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

The hotel is not near the central of Sanur

The hotel is located in the main road. Price is reasonable since it is not near the central of Sanur.
Stayed 2 nights in Oct 2024

10/10 Excellent

AZRINA BINTE MOHD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in 2024! So much to love about the hotel from faciliities to service
Stayed 3 nights in Dec 2024

8/10 Good

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice clean good breakfast just abit away from beach hotel is on a very busy road
Stayed 6 nights in Nov 2024

10/10 Excellent

Minerva, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice place. The room and bathroom are spacious . The staff is nice and courteous. It’s about. 15 minute drive to the airport. Shopping and dining options are close proximity. I will stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Stayed 9 nights in Oct 2024

10/10 Excellent

Seevaratnam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Breakfast was good with varieties. We had dinner too at the restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No direct access from hotel to beach. Very dangerous crossing bypass road to get to Naughty Nuri and the Hub.
Stayed 14 nights in Oct 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort

Villas are well kept but quite dark.

Stayed 2 nights in Oct 2024