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Grand Palace Hotel Sanur - Bali

4.0 star property

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Photo gallery for Grand Palace Hotel Sanur - Bali

Outdoor pool
Lobby
Executive Room, Garden View | View from room
Lobby sitting area
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
$50
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228
  • Place, Sanur Night Market
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪10 min walk‬
  • Place, Sindhu Beach
    ‪10 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.2 out of 10
Wonderful
(16 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Pool View

9.0 out of 10
Wonderful
(22 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Garden View

Executive Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Executive Room, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, Pool View

Executive Room, Pool View | 1 bedroom, minibar, in-room safe, desk

Executive Room, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, Pool Access

Executive Room, Pool Access | 1 bedroom, minibar, in-room safe, desk

Executive Room, Pool Access

9.6 out of 10
Exceptional
(14 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Room with Pool View

1 bedroom, minibar, in-room safe, desk

Deluxe Room with Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Room with Garden View

1 bedroom, minibar, in-room safe, desk

Executive Room with Garden View

  • Sleeps 2

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Executive Room with Pool View

1 bedroom, minibar, in-room safe, desk

Executive Room with Pool View

  • Sleeps 2

View all photos for Executive Room with Pool Access

1 bedroom, minibar, in-room safe, desk

Executive Room with Pool Access

  • Sleeps 2

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About this property

Grand Palace Hotel Sanur - Bali

4-star hotel in Sanur
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Grand Palace Hotel Sanur - Bali features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A complimentary area shuttle within 5.00 km is available for guests.

Grand Palace Hotel Sanur - Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 110,000 for adults and IDR 55,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sindhu

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of IDR 250000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Grand Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur - Bali Hotel
Grand Palace Hotel Sanur - Bali Denpasar
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali Hotel Denpasar

Reviews

Grand Palace Hotel Sanur - Bali Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 426 out of 675 reviews
Rating 8 - Good. 185 out of 675 reviews
Rating 6 - Okay. 48 out of 675 reviews
Rating 4 - Poor. 6 out of 675 reviews
Rating 2 - Terrible. 10 out of 675 reviews

Reviews

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service
Good basic hotel but the surrounding area is not great. Paid extra for room with balcony, half of which faced a brick wall! Average breakfast Staff very nice
Balcony facing brick wall
You get half a view!
Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 9 nights in Jun 2025

6/10 Okay

Tony, Cowes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was pretty basic and regularly running out of items. 10-15min walk to beach and restaurants. Not a safe walk along a very busy main road. We had a pool access room but there was no step on rails to get in or out of the pool. We are in our mid 50s and I have a damaged leg so not practical at all if you have any restrictions
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Palace Sanur exceeded our expectations. The staff and level of service were phenomenal. Our room was beautifully appointed with every commodity imaginable. We were even offered a showing room for our late departure from the hotel. This enabled us to freshen up before our flight home. The only disappointment was the poor condition of the footpaths outside the hotel. Being on a busy highway made walking to the beach and shopping precincts difficult particularly in the dark . The footpaths were very unsafe with broken and damaged sections. Overall a very pleasant stay and I would not hesitate to return. Repairs to the footpaths would make this a perfect accommodation choice when staying in Sanur.
Stayed 5 nights in Aug 2025

10/10 Excellent

wilhelmus ignatius, Medowie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Large room, comfortable bed. Nice pool. Breakfast basic. Dining options ordinary.
Stayed 7 nights in Aug 2025

8/10 Good

Sekita Ra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, comfortable room ans beds. Abundant choices at complimentary breakfast, including of gluten free food. I felt very safe both at the hotel and also walking to night markets alone at night. Lovely swimming pool. Very helpful and friendly staff. Main road is noisey and heard from in room. Air conditioner fairly quiet but louder than my other accomodations in Bali. My room's toilet made a strange water leaking noise. By the pool there are sun lounger chairs however not enough as each time I went down by the pool there was not any available for me to use.
Stayed 4 nights in Aug 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were excellent, bed very comfortable. Though the room was a bit dark could use extra lighting.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Could not fault the hotel. Excellent buffet breakfast, comfortable bed, clean room. They would cook food up for me for breakfast with onion and garlic
Stayed 7 nights in Aug 2025

8/10 Good

Jean

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property! Our room was amazing, everything was clean and the staff were so helpful and kind! 10/10!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained very clean, rooms are good size, beautiful atmosphere and a lovely setting, staff are welcoming, friendly and very helpful. We really enjoyed our time here
Stayed 15 nights in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities

Really good hotel and staff

Located approximately 600 metres from the beach.The hotel and staff were very good and I would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a nice pool, lovely friendly and helpful staff. Only a 10 min walk to main street. Minor issue is that the Cleaning trolley is very loud when it moves up and down, soft rubber wheels may reduce noise.
Stayed 7 nights in Jul 2025

8/10 Good

Nicholas P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptional clean and well maintained breakfast was lovely lots of choice. You must try the fresh coffee- wow! Only slight downside on a very busy road but easy walking to beach only 15 minutes and the Icon Bali shopping centre. I really enjoyed my stay and it was great value for money.
Beach
Stayed 13 nights in Jul 2025

6/10 Okay

Rose

Liked: Staff & service
Disliked: Cleanliness
Not what we expected ( basic property, 10-15 mn walk from center of Sanur, not easily accessible without a car, average quality breakfast) but employees were pleasant and helpful when needed.
Stayed 2 nights in Jul 2025

4/10 Poor

Anna

Traveled with family
Liked: Cleanliness, staff & service

Disappointed, not worth the money

Stayed 6 nights in Jul 2025

6/10 Okay

Louisa-jane, Strathpine

I asked for coffee I. My room and they only gave me one sachet. The cups are so small I don’t eat rice for breakfast. I never want to see rice again. Fruit was good but watermelon was hit and miss. They don’t refund for anything. The day spa was terrible worst massage ever. And three times the price. I won’t go back to bali
Stayed 8 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
Grand
Stayed 5 nights in Jun 2025

8/10 Good

Andrew john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely clean and tidy, staff were friendly and efficient, breakfast dining was fantastic lots of choices for everyone's taste
Stayed 7 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and cleanliness in rooms. Prompt service. When ordering room service female staff tend to ring the door bell twice and knock twice within a matter of seconds. You cannot a coffee through room service which is a bit disappointing. Other than that, a perfect stay. A short stroll to Icon Bali through the back streets
Stayed 8 nights in Jun 2025

6/10 Okay

Turki

Liked: Cleanliness, amenities, property conditions & facilities
Not recommended to include the breakp
Stayed 2 nights in Jul 2025