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Grand Palace Hotel Sanur - Bali

4.0 star property

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Photo gallery for Grand Palace Hotel Sanur - Bali

Outdoor pool
Executive Room, Pool View | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby
Executive Room, Garden View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228
  • Sanur Night Market
    ‪8 min walk‬
  • Sindhu Beach
    ‪13 min walk‬
  • Sanur Beach
    ‪14 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room, Pool Access

Executive Room, Pool Access | Minibar, in-room safe, desk, blackout drapes

Executive Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, Garden View

Executive Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Executive Room, Garden View

  • 517 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 872 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool View

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Pool View

Executive Room, Pool View | Minibar, in-room safe, desk, blackout drapes

Executive Room, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room with Garden View

Minibar, in-room safe, desk, blackout drapes

Executive Room with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Room with Pool View

Minibar, in-room safe, desk, blackout drapes

Executive Room with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room with Pool Access

Minibar, in-room safe, desk, blackout drapes

Executive Room with Pool Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

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View from property

Prime Plaza Hotel Sanur - Bali

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  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (499)
The price is $55
per night
$67 total
includes taxes & fees
Mar 8 - Mar 9
Prime Plaza Hotel Sanur - Bali

About this property

Grand Palace Hotel Sanur - Bali

4-star Denpasar hotel close to Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Grand Palace Hotel Sanur - Bali features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A complimentary area shuttle within 5.00 km is available for guests.

Grand Palace Hotel Sanur - Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 110,000 for adults and IDR 55,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sindhu

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of IDR 250000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Grand Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur - Bali Hotel
Grand Palace Hotel Sanur - Bali Denpasar
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali Hotel Denpasar

Grand Palace Hotel Sanur - Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 545 reviews
Rating 8 - Good. 145 out of 545 reviews
Rating 6 - Okay. 37 out of 545 reviews
Rating 4 - Poor. 3 out of 545 reviews
Rating 2 - Terrible. 7 out of 545 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Minerva, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice place. The room and bathroom are spacious . The staff is nice and courteous. It’s about. 15 minute drive to the airport. Shopping and dining options are close proximity. I will stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Stayed 9 nights in Oct 2024

10/10 Excellent

Seevaratnam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Breakfast was good with varieties. We had dinner too at the restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No direct access from hotel to beach. Very dangerous crossing bypass road to get to Naughty Nuri and the Hub.
Stayed 14 nights in Oct 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort
Villas are well kept but quite dark.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were so lovely and helpful. The rooms were cleaned daily and bottles of water & toilet paper were replenished when required. The restaurant food was good and the massages were wonderful. I would highly recommend family and friends.
Stayed 7 nights in Oct 2024

10/10 Excellent

Carlos and Abigail

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, kids loved the pool. Free shuttle service was a great touch. Staff were super helpful and friendly.
Stayed 5 nights in Oct 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although located in the main road through Sanur, we could not hear the traffic particularly in our room which has been the most peaceful sleep in our 2 week trip to Bali. Located near the beach but could probably advertise that more. The restaurant staff were mostly trainees and were slow to bring anything asked for eg. poached eggs took 25 minutes and a latte took 15 minutes!
Stayed 2 nights in Oct 2024

6/10 Okay

Aisha

Business traveler
Disliked: Amenities
Breakfast was poor. WIFI was not really dependable. Hotel was away from the main attraction street
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Traveled with partner
great property
Stayed 2 nights in Sep 2024

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but on main road very very busy
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fantastic,staff really helpful great room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeehyun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming vibes from the staff, they were always greeting us with smile during our stay. There were always someone who were cleaning the hotel as well. Pool was incredible, saw quite a bit of children but it didn't bothered us during the stay, noise control was great. Walking distance to the icon Bali, and 10 mins ride to the beach. They also offer free drop off to the beach at certain times (twice a day) Highly recommend!
Stayed 2 nights in Aug 2024

8/10 Good

vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious we had a pool access but could’ve done with steps for easy access to pool hard to get out
Stayed 2 nights in Jul 2024

8/10 Good

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

stephen john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The food at the restaurant was expensive and mediocre. The breakfasts were mediocre, sausages were cool, juice was room temperature. Omelette was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is in a good spot but aircon didnt work that well, bathroom sink got stuck and it was noisy. Ok for a transit stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Palace offers an excellent breakfast buffet and the staff is very responsive and friendly. The rooms are quiet and comfortable. An excellent value near Sanur beach.
Stayed 28 nights in Jun 2024

10/10 Excellent

Silvia

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Abi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a great size, comfortable beds, however it was on the main drag and a bit further away from the busy shopping and restaurant area. Their pool area was nice but mainly shaded, the guests at the time were mostly older adults and looked unimpressed with having children playing in the pool- this may have been a one off though
Stayed 6 nights in Jun 2024

8/10 Good

Bruce

Stayed 1 night in Jun 2024