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Maison Aurelia Sanur, Bali - by Préférence

4.5 star property

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Outdoor pool, sun loungers
Premium bedding, down comforters, Select Comfort beds, minibar
Outdoor pool, sun loungers
Library
Magnolia Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Jalan Danau Tamblingan, Sanur, Denpasar, 80228
  • Sanur Beach
    ‪6 min walk‬
  • Sindhu Beach
    ‪15 min walk‬
  • Sanur Night Market
    ‪18 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪16 min drive‬

Room options

View all photos for Camellia Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Camellia Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Rejuvenation Package at Camellia Suite

Rejuvenation Package at Camellia Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Rejuvenation Package at Camellia Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Magnolia Suite

Magnolia Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Magnolia Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Maison Aurelia Sanur, Bali - by Préférence

4.5-star Denpasar hotel walkable to Sanur Beach
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center. Change of towels is available on request.
Maison Aurelia Sanur, Bali - by Preference offers 54 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
In addition to an outdoor pool, Maison Aurelia Sanur, Bali - by Preference provides a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4.5-star property. This luxury hotel also offers spa services, a library, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Maison Aurelia Sanur, Bali - by Preference has designated areas for smoking.

Spice - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2016
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maison Aurelia Sanur Hotel
Maison Aurelia Hotel
Maison Aurelia
Maison Aurelia Sanur
Maison Aurelia Sanur Bali By Preference
Maison Aurelia Sanur, Bali - by Préférence Hotel
Maison Aurelia Sanur, Bali - by Préférence Denpasar
Maison Aurelia Sanur Bali By Preference CHSE Certified
Maison Aurelia Sanur, Bali - by Préférence Hotel Denpasar

Maison Aurelia Sanur, Bali - by Préférence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 130 reviews
Rating 8 - Good. 16 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and excellent service. Beds were comfy and we will be back!
Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the attached restaurant, Cork, was delightful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Beata L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE this hotel!

This was our second stay and both times have been so enjoyable. If your looking for a clean, comfortable and boutique style hotel rather than a big resort then this in the one to try! The rooms are spacious, with smaller style bathrooms and balconies but the extra living space in the rooms along with the most comfortable bed ever is perfect. The pool area is never too busy and offers a sense of calm. I would stay here again without any hesitation, the staff are always pleasant and polite, always making you feel welcome.
Stayed 5 nights in Apr 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overall!

Lovely staff, lovely pool! Great location too :)
Stayed 1 night in Apr 2025

6/10 Okay

Products On

Traveled with family and small children
Limited offering from a smaller place trying to be Boutique
Stayed 10 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen, Madeley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I wouldn't bother including the breakfast in your stay you can get better value elsewhere
Stayed 4 nights in Mar 2025

10/10 Excellent

Minyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Sanur and the hotel room looks very stylish and new. Their restaurant is very good too. Go there during the happy hours (buy 2 and get one free).By the way, the swordfish steak was amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

ramee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, clean, nice beds, great area near everything in sanur. Very professional staff with excellent service. Breakfast was very good.
Stayed 4 nights in Jan 2025

8/10 Good

Eun kyung

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Val

Traveled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One-night wonder

The service was incredibly warm and welcoming throughout my stay. My hotel room was adequately stocked up with the essentials and the overall hotel was very clean and pleasant to be in. There are great cafes, bars, restaurants and supermarkets which are within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Fantastic service, food, location and value. The rooms were exactly like the photos, which is rare! The Magnolia suite has 2 bathrooms and a decent sized lounge in between the bedrooms, so it was perfect for a family of 2 adults and 2 teens. Location perfect for exploring Sanur. Would absolutely recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Large rooms with a lounge area. Bathroom a little on the small side but very manageable. Friendly and hospitable staff.
Stayed 10 nights in Nov 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ever stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so cute, well decorated, super clean and big suite for our small family. The service in the hotel was 10 stars. Everyone greeted you as you walked by, including security. Breakfast service was a bit slow, so we only ate there once. Definitely would go back! Thanks for a wonder stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, so much room and so bright and comfortable. The pool was fun, and we loved the longer hours when we could use it.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean enough and staff were friendly. Wifi had poor connection, air conditioning was loud in rooms and laundry services were very expensive.
Stayed 3 nights in Nov 2024

8/10 Good

Graham

Traveled with partner
Liked: Staff & service
I would certainly stay here again so my comments are primarily intended to persuade the management where additional care is required. Hotel was quite convenient to the beach and lots of nearby restaurants etc. We ate regularly in the hotel and never suffered the dreaded “Bali Belly”.Generally the staff were brilliant and exceptionally friendly and helpful. I didn’t rate the room and general hotel cleaning services. Beds, sheets were very clean and turn down services were very good BUT Shower screen base was badly in need of cleaning and descaling so it appeared to be dirty and neglected. Hand Shower on/off control didn’t function properly. Paintwork on trim areas throughout the hotel was ingrained with dirt. Lift carpet was dirty and gave a very bad first impression to new arrivals. Matt paint finish throughout didn’t help and although intended to be distressed the effects went well below this. So …. Yes I’ll go again and their prices are reasonable.
Stayed 10 nights in Oct 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. The room was clean, comfortable, and nice. The staff was kind and welcoming. Would definitely stay here again.
Stayed 1 night in Oct 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Nice and clean place. Pool was out of action which was disappointing but staff were excellent and food great
Stayed 5 nights in Oct 2024

10/10 Excellent

Chan

Stayed 11 nights in Oct 2024