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Maya Sanur Resort & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maya Sanur Resort & Spa

Exterior detail
On the beach
Impressive Lagoon Pool Suite - 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Meeting facility
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228
  • Hardy's Supermarket
    4 min walk
  • Sanur Beach
    4 min walk
  • Kuu
    1 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    28 min drive

Room options

View all photos for Impressive Nest Suite - 2 Double Beds

Impressive Nest Suite - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Impressive Nest Suite - 2 Double Beds

  • 657 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Pool Suite King

Premium bedding, minibar, in-room safe, desk

Heavenly Pool Suite King

  • 1313 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 2 Double Beds

Impressive Lagoon Pool Suite - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Impressive Lagoon Pool Suite - 2 Double Beds

  • 657 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Ocean View Pool Suite - 1 King Bed

Premium bedding, minibar, in-room safe, desk

Heavenly Ocean View Pool Suite - 1 King Bed

  • 1313 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 2 Double Beds

Wonderful Garden View - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Wonderful Garden View - 2 Double Beds

  • 614 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Pool Access - 2 Double Beds

Wonderful Pool Access - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Wonderful Pool Access - 2 Double Beds

  • 614 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Pool Access - 1 King Bed

Wonderful Pool Access - 1 King Bed | Premium bedding, minibar, in-room safe, desk

Wonderful Pool Access - 1 King Bed

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 1 King Bed

Wonderful Garden View - 1 King Bed | Premium bedding, minibar, in-room safe, desk

Wonderful Garden View - 1 King Bed

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Nest Suite - 1 King Bed

Premium bedding, minibar, in-room safe, desk

Impressive Nest Suite - 1 King Bed

  • 657 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 1 King Bed

Impressive Lagoon Pool Suite - 1 King Bed | Premium bedding, minibar, in-room safe, desk

Impressive Lagoon Pool Suite - 1 King Bed

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Maya Sanur Resort & Spa

5-star Denpasar hotel walkable to Sanur Beach
Catch some rays at the beach or spend the day relaxing at Maya Sanur Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.
Maya Sanur Resort & Spa features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 3 meeting rooms. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Maya Sanur Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tree Bar - This bar serves light fare only.
Kuu Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Maya Sari - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 340,000 for adults and IDR 170,000 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kuu Japanese Restaurant
  • Maya Sari
  • Tree Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 985000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 340000 for adults and IDR 170000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 985000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali

Maya Sanur Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 466 out of 593 reviews" "
Rating 8 - Good. 93 out of 593 reviews" "
Rating 6 - Okay. 25 out of 593 reviews" "
Rating 4 - Poor. 5 out of 593 reviews" "
Rating 2 - Terrible. 4 out of 593 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
A bit dissapointed after our stay. The check in was average, staff were a bit dismissive. Our room wasn't ready which was fine so we had our welcome drink which was fermented pineapple and was disgusting - rethink you're welcome drink. Got the room on the far end of the pool right next to the restaurant which would have been great if the room had have been sound proofed. Woken at 5am to staff getting ready for breakfast wheeling trolleys in the hallway and even on the pool deck outside the room. The deck was getting some much needed attention with a guy hammering nails outside our room at 6am .. Impossible to sleep. Spa treatment was just terrible. Other than those things, the beds were good, the restaurant meals were lovely, the breakfast was great and the bar area overlooking the beach was nice and made good margs. Would I stay again? Probably not.. I may come and dine here tho.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Genevieve De La

Traveled with partner
Liked: Amenities, property conditions & facilities
Maya Sanur was excellent. The only things we had were very very minor issues. Wish there were more dining options as sometimes coming back from a long diving day we didn’t want to go far to eat. The only other minor issue is that sometimes they would forget to put the body lotion, towels or refill the soap bottles, but we would call housekeeping and they would come within minutes. The staff was super kind and friendly and went out of the way to make the stay pleasurable. Would definitely come back
Stayed 15 nights in Sep 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a Four star, Just good for a five star.
Very nice, family-friendly resort right on the beach in Sanur. Location is beautiful, staff is helpful and friendly and it’s a short transfer from the airport. Clean, has room service that I believe is 24 hours and many pools. Overall, I’m not sure it was a five-star hotel experience, falling short on luxury, food, and was more crowded/less exclusive than the pictures made it seem. Had I booked a four star hotel I would have said this was excellent. Since it calls itself a five star, I feel it fell a little short, but still is a great hotel and location that I would have no problem recommending .
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and this is by far my fav hotel in Bali...Beautiful from the beginning to the end. Service amazing ...Breakfast Buffet amazing...Staff amazing...PERFECT
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and by the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Jul 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing..lovely staff
Stayed 8 nights in Jul 2024

10/10 Excellent

Bonn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! location is beautiful! Lots of places to eat nearby.
Stayed 4 nights in Aug 2024

6/10 Okay

cecilia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful looking hotel in a great area in sanur . Friendly staff and lovely new and clean rooms . We sadly did not feel that it felt 5 stars and has some improvements to make . - the lagoon pool can only be used by guests in the lagoon rooms and this is not advertised clearly on their website - the Main pool is packed and does not provide rest , it also was so cold that we could not swim in it which we have not had at a hotel before. - the family pool does not get much sun and is freezing cold . - cocktails were very watered down compared to other places . If they had an adults pool and heated it , I would consider returning .
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maya Sanur - we will be back!
We loved staying at the Maya. It is such a beautiful resort. We stayed in a lagoon side room and it was a great location within the resort. Breakfast was excellent - plenty of it. We enjoyed the Tree Bar at night for drinks and live music. My wife and her friend went walking along the boardwalk that runs along the front of the resort from which wonderful photos of the sunrise could be taken. Reception staff were wonderful, as were all staff we encountered during our stay. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Vicki

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel lovely but food lacking
Lovely hotel but gluten free options sadly lacking for all meals and non existent for the included afternoon tea …. Menu very restricted and repetitive overall so recommend eating elsewhere
Stayed 1 night in Jun 2024

10/10 Excellent

Rebekah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 5 nights in Jun 2024

10/10 Excellent

Tony, Newark

Stayed 2 nights in May 2024

6/10 Okay

Gabriela

Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff Would come back again definitely
Stayed 5 nights in Apr 2024

10/10 Excellent

Jon, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Apr 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel loved out stay here. Staff were very friendly. Loved the free yoga classes everyday. And we did a cooking class that was really lovely
Stayed 5 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Wen, Fresh meadows

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant for breakfast is located at the beach front, the scenery is beautiful.
Stayed 3 nights in Mar 2024