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Prime Plaza Hotel Sanur - Bali

4.0 star property
VIP Access

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Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, sun loungers
Lobby
2 bars/lounges, poolside bar
Garden
2 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Pool
$77
includes taxes & fees
Oct 10 - Oct 11

Explore the area

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Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Sanur Port
    ‪7 min walk‬
  • Sanur Beach
    ‪15 min walk‬
  • Sanur Night Market
    ‪16 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪19 min drive‬

Room options

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room | Minibar, in-room safe, desk, free WiFi

Courtyard Pool Access Room

  • 45 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Pool Access

Room, Pool Access | Minibar, in-room safe, desk, free WiFi

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Flash Sale at Double or Twin Room with Pool View

Minibar, in-room safe, desk, free WiFi

Flash Sale at Double or Twin Room with Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Pool View

Minibar, in-room safe, desk, free WiFi

Room, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Minibar, in-room safe, desk, free WiFi

Premier Room

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children) | Minibar, in-room safe, desk, free WiFi

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Prime Plaza Hotel Sanur - Bali

4-star Denpasar resort, connected to the convention center in Sanur
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Prime Plaza Hotel Sanur - Bali offers 329 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms.
In addition to a full-service spa, Prime Plaza Hotel Sanur - Bali features an outdoor tennis court and an outdoor pool. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly resort also offers a children's pool, a hot tub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Prime Plaza Hotel Sanur - Bali is a smoke-free property.

Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 500000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 8120009833215

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 549 reviews
Rating 8 - Good. 223 out of 549 reviews
Rating 6 - Okay. 82 out of 549 reviews
Rating 4 - Poor. 13 out of 549 reviews
Rating 2 - Terrible. 13 out of 549 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Great breakfast, great staff
Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Purvesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2025

8/10 Good

Nani

Stayed 5 nights in May 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Very nice and catering. Rooms were clean and hotel was always kept very clean.
Stayed 7 nights in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay, would certainly go back
Stayed 5 nights in May 2025

8/10 Good

Susan, Underdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great pool area. Breakfast options were great. Staff were all very friendly and accommodating. Downside the area did not have a lot of good dining options.
Stayed 1 night in May 2025

10/10 Excellent

Toh Kian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hospitable. Staff were helpful and FB food preparation need improvement
Stayed 3 nights in May 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself is huge with very luxurious lobby and common spaces, the room itself was super average but clean. I can’t recommend the spa enough, the massages were the best I’ve ever gotten and the staff all around was super friendly and helpful even going out of their way to help. Just a quick five minute walk to the beach and a lot of good restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Resort Hotel With great welcoming lobby, With very mannered plesant staff,also great facilities, like full equipped GYM and the very best breakfast, also a very much tank you to manageress Ms.Danti that as been very helpful, i could not possible ask for more thank you very much Prime Plaza Resorts Hotel.
Stayed 6 nights in Apr 2025

6/10 Okay

Heather

Liked: Staff & service
Not the greatest location but very friendly staff and quite comfortable hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Halle

Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the gym and smoothie bar, sauna and cold plunge that was available…pretty extensive for a property. The buffet had a good assortment of local Balinesian and western food choices. The rooms were well appointed, I wish they had outside balconies on the upper floors, yet that is the design of the building, vs the property itself
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fablouse full equip GYM. Excellent breakfast, Beautiful pool,king size bed, big room, welcoming Beautiful lobby.
Stayed 21 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ai Na

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast with variety of different foods. And the staff are very friendly & respectful.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen, Wembley Downs

Liked: Cleanliness, staff & service, property conditions & facilities
Big hotel, ~300 bedrooms and many meeting/conference facilities. Some of the bedroom fixtures and fittings needed attention. Probably a 400m walk from the street entrance to my room. Well-equipped and well-attended gym. No Indonesian food restaurant options due (I was told) to March being a quiet month. Good breakfast buffet. Very friendly and helpful staff throughout. Big pool between 200m long accommodation blocks, not used because of wet weather. This is a good hotel for business and conference guests, but is too far from good quality tourist prerequisites such as shopping, range of eateries, massage/spa services, etc.
Stayed 3 nights in Mar 2025

8/10 Good

JOANNE

Traveled with family
Liked: Staff & service
Loved the people first night got bedbugs got moved to another room but not that clean
Stayed 6 nights in Mar 2025

6/10 Okay

Heather, Perth

Traveled with partner
Liked: Staff & service, amenities
Not much in close proximity
Stayed 7 nights in Mar 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Pool

Their pool is really nice. They’re close to dining options and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

The place is great! Beautiful pool and surroundings. Staff are very accommodating. It’s very close to Icon Mall and beach is walking distance. We had a great stay and I highly recommend this place in Sanur
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with group
I cannot say enough good things. The staff really made our stay. So friendly and welcoming. Especially Wai Yan (sp?) who made delicious happy hour drinks at the poolside bar. I feel like I made a new friend as we had several great discussions! The pool is beautiful and very quiet (we were there in low season - Feb) the breakfast was also incredible and so was room service. There was construction going on for a couple of hours every day which was very noisy at the pool. I wish I had known that but we were usually out and about and the staff apologized for it personally more than once. I understand people have to work and you can’t close down a whole hotel for a little bit of Reno. No big deal. Just ask about it if you plan to stay here in the next little while. But such good value for money, superb service and the kindest staff I have ever encountered.
Stayed 5 nights in Feb 2025