We reserved a room for two, the night prior. All as ok, except elevator was hard to locate, no sign for it… BUT, though two of us were registered, there was only 1 chair in the room. So I called and kindly asked if we could get another straigh5 chair or folding chair, whatever… I would come pick it up. RESPONSE: “no, we have no extra chairs.”
After some frustration, I just went to the kitchen/dining nook and took one.
In addition, there were 2 bath towels, but zero hand towels and zero wash cloths.