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Best Western Plus Gateway Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Gateway Inn & Suites

Lobby
Fitness facility
Exterior
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym

Explore the area

Map
800 S Abilene St, Aurora, CO, 80012
  • Town Center at Aurora
    ‪15 min walk‬
  • Anschutz Medical Campus
    ‪5 min drive‬
  • The Children's Hospital
    ‪5 min drive‬
  • Denver, CO (DEN-Denver Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 552 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(15 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(48 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(72 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Gateway Inn & Suites

3-star hotel in City Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Best Western Plus Gateway Inn & Suites offers 82 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Gateway Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Aurora hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in May 2020.

Best Western Plus Gateway Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Renovated entire property - May 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gateway Inn
Best Western Plus Gateway Aurora
Best Western Plus Gateway Inn
Best Western Plus Gateway Inn Aurora
Best Western Plus Gateway
Best Western Aurora
Best Western Plus Gateway Inn And Suites
Best Western Plus Gateway Hotel Aurora
Best Western Plus Gateway Inn Suites
Plus Gateway & Suites Aurora
Best Western Plus Gateway Inn & Suites Hotel
Best Western Plus Gateway Inn & Suites Aurora
Best Western Plus Gateway Inn & Suites Hotel Aurora

Best Western Plus Gateway Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katlin

Traveled with family
Liked: Amenities
I was double charged for 2 rooms and when I asked for a refund for one room I didn’t get my money back
Stayed 1 night in Apr 2025

2/10 Terrible

odai

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experience
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Baerbel

Traveled with pets
Liked: Amenities
N/a
Stayed 3 nights in Apr 2025

8/10 Good

Charles

Stayed 1 night in Apr 2025

4/10 Poor

Desiree

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The pillows I dont think have ever been replaced, the bed was ok. The elevator sounds like it could use a service, bouncy and loud. The staff was friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel great hotels.com not so much

While the stay at the hotel was excellent and the staff was more than helpful and accomodating. The booking process was a mess and does not have the same expectations as the hotel through booking procedures. When I arrived at the hotel the reservation was cancel due to the card not going through when the website says there is no card until arrival. The manager also was able to get us into another room with the same beds for less than what it cost through the website.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good quality hotel, what you would expect from a BW Plus
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darvin

Liked: Amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny James, Cortez

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2025

10/10 Excellent

Kieran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here at least once a month.
Stayed 1 night in Apr 2025

6/10 Okay

VASIMAKRAM J

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

8/10 Good

Beverly

Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, great value, will stay again soon
Stayed 4 nights in Mar 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Think Twice before staying

The outdated under-the-window AC unit did not cool and the fan made a clanking sound. I got in late and the room was 85 degrees. The hotel told me to re-power the AC. Still no luck to opened the window but the noise from I-25 was unbearable. The office chair was also broken.
Stayed 1 night in Mar 2025

4/10 Poor

Bessie

The room I was originally assigned was not made up. There was trash still in the room, the sink was dirty and the previous guest’s room key was still on the table.
Stayed 2 nights in Mar 2025

8/10 Good

Carol, Deerfield

Liked: Cleanliness, staff & service, property conditions & facilities
Busy, but nice area here in Aurora. Room was nice and spacious. Lots of shopping close by.
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie, Great Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great day! Convenient location, and lots of things in the area. Would recommend!
Stayed 2 nights in Mar 2025

6/10 Okay

Taylor

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
check in was pretty simple and easy. got right into our rooms. as im starting to unpack i fold back the sheets for my son to lay down..the fitted sheets are stained in multiple spots. i work in a hotel, i can tell these sheets have been popped and reused. i went to front desk and requested another room. this room was better, the bed was fresh but everything else was pretty dirty. the counter tops were grimy as if they had never been wiped off. the shelves in the shower were covered in left over soap gel. i dusted the headboards and the picture frames in the room, gross. the night was quiet after i got the room cleaned and settled in. fast forward to the third and final night there, i come out of my room to go get laundry from the dryer and there is a man, about 20-25, j***ing off in the hallway by the balcony on the second floor!!! pants down to his knees. i grabbed my laundry and headed to my room to call front desk. i didn’t see the guy by the balcony, phew. i look up, he’s by the stairway doing the same thing!! i ran in my room and called front desk. he did go looking for him. i’m unsure if they ever found him. this hotel was sketchy. the breakfast was insanely burnt and the pancake consistency was odd and tasteless. the juice had floating stuff in the bottom of the cup. bacon was burnt to a crisp. my 12 year old BOY threw his food away, RARE! i will never stay here again. hotel 1/10 staff 8/10.
Stayed 3 nights in Mar 2025

6/10 Okay

DeAnna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This was our first time staying in Aurora. This hotel has shopping in the area and eating places. It is about 1.5 hours to Estes Park and Garden of the Gods. It has a nice continental breakfast, and free coffee at a hours. Beds.and pillows were great! We didn’t get a chance to use the pool. My BIGGEST complaint was low water pressure and they give you a very small shampoo (not hardly enough for 1 person, had to ask for several more. Jenelle at the front desk was very helpful and informative.
Stayed 3 nights in Mar 2025