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Best Western Plus Gateway Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Gateway Inn & Suites

Lobby
Fitness facility
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Exterior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
$93
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
800 S Abilene St, Aurora, CO, 80012
  • Place, Cinemark Century Aurora
    ‪10 min walk‬
  • Place, Town Center at Aurora
    ‪15 min walk‬
  • Place, Medical Center of Aurora
    ‪20 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(51 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(17 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(15 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 552 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Plus Gateway Inn & Suites

3-star hotel in City Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Best Western Plus Gateway Inn & Suites offers 82 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Gateway Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Aurora hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in May 2020.

Best Western Plus Gateway Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Renovated entire property - May 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gateway Inn
Best Western Plus Gateway Aurora
Best Western Plus Gateway Inn
Best Western Plus Gateway Inn Aurora
Best Western Plus Gateway
Best Western Aurora
Best Western Plus Gateway Inn And Suites
Best Western Plus Gateway Hotel Aurora
Best Western Plus Gateway Inn Suites
Plus Gateway & Suites Aurora
Best Western Plus Gateway Inn & Suites Hotel
Best Western Plus Gateway Inn & Suites Aurora
Best Western Plus Gateway Inn & Suites Hotel Aurora

Best Western Plus Gateway Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but we still got excellent customer service. He was attentive and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

onise

Stayed 1 night in Sep 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to where we needed to be.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

6/10 Okay

Ona

Liked: Room comfort

Good but smell

Hallway smelled bad. A/C blowing on clothes overnight gave them a bad smell.
Stayed 1 night in Sep 2025

8/10 Good

Dave

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2025

8/10 Good

PATTI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this location by accident but room was comfortable breakfast was great - better than other places we’ve stayed
Stayed 3 nights in Aug 2025

4/10 Poor

David

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like smoke, water pressure was the worst I had ever had, staff said all the rooms had the same problem. if you do not use the shower and you like smoke, this is the place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Close to our family. Need more parking
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Aug 2025

10/10 Excellent

John B

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the hot areas by the elevator, and the lobby was very dated
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very accommodating.
Stayed 3 nights in Aug 2025

8/10 Good

Kenny

Traveled with group
Liked: Cleanliness, property conditions & facilities
Bed was comfortable and it was quiet. Breakfast was decent. Nice that it is near restaurants and stores.
Stayed 3 nights in Aug 2025

4/10 Poor

Melissa

Traveled with family
Liked: Cleanliness, staff & service
The biscuits were literally hard as rocks at 7am and breakfast starts at 630. They had to have been from the day before. I couldn’t even put my fork through it. Staff was great checking me in and out.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

6/10 Okay

joshua

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is starting to show its age. AC in the room was unusually noisy as was the fan in the bathroom. Staff are extremely polite and helpful. Unfortunately, the hotel is understaffed and it shows.
Stayed 4 nights in Aug 2025

8/10 Good

Piper

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and friendly. I told them the bed was not very comfortable and asked if I could switch rooms. They were sold out so I could not switch; however, they did say they would flip the mattress or change it out if they had an extra. Not sure what they did, but sure enough the bed was more comfortable for the remainder of my stay, which was much appreciated. The only reason I am not giving 5 stars is because the property/rooms are older and could use updating. There was a musty odor in my room but I didn't not smell it anywhere else on the property. It was a fine place to stay since I was only sleeping there and was out all day every day.
Stayed 4 nights in Jul 2025

2/10 Terrible

Tiffany

Traveled with partner
Disliked: Staff & service
I was charged for checkin, but had our reservation canceled. Rude customer service, she refused to call management.
Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Stayed 4 nights in Jul 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service from the staff.
Stayed 20 nights in Jul 2025

4/10 Poor

Jagabandhu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

MIKE

Disliked: Amenities
old motel
Stayed 1 night in Jul 2025

8/10 Good

John, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tidy, well-run hotel. Breakfast is above-average for this class of facility (including warm protein that varies every morning.) Staff is great. Property could stand to be upgraded a bit, though it is very clean. It's located amongst quite a bit of asphalt and concrete (somewhat noisy.) The flip side is that it's easily accessible by car. But, we weren't disappointed. There are lots of restaurant & grocery options located nearby. This would be a good option for folks on a budget needing to stay multiple nights ... Denver accommodations, in general, are exorbitant.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jerod

Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was amazing the hotel was very clean. Needs a bit of an update but not an issue at all.
Stayed 5 nights in Jul 2025