Best Western Plus Gateway Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Gateway Inn & Suites

Lobby
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Living area | 43-inch flat-screen TV with satellite channels, TV
Indoor pool
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, laptop workspace, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym

Explore the area

Map
800 S Abilene St, Aurora, CO, 80012
  • Town Center at Aurora
    ‪15 min walk‬
  • Anschutz Medical Campus
    ‪5 min drive‬
  • The Children's Hospital
    ‪5 min drive‬
  • Denver, CO (DEN-Denver Intl.)
    ‪24 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 552 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(15 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(47 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(71 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Gateway Inn & Suites

3-star hotel in City Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Best Western Plus Gateway Inn & Suites offers 82 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Gateway Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Aurora hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in May 2020.

Best Western Plus Gateway Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Renovated entire property - May 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gateway Inn
Best Western Plus Gateway Aurora
Best Western Plus Gateway Inn
Best Western Plus Gateway Inn Aurora
Best Western Plus Gateway
Best Western Aurora
Best Western Plus Gateway Inn And Suites
Best Western Plus Gateway Hotel Aurora
Best Western Plus Gateway Inn Suites
Plus Gateway & Suites Aurora
Best Western Plus Gateway Inn & Suites Hotel
Best Western Plus Gateway Inn & Suites Aurora
Best Western Plus Gateway Inn & Suites Hotel Aurora

Best Western Plus Gateway Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

8/10 Good

Beverly

Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, great value, will stay again soon
Stayed 4 nights in Mar 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Think Twice before staying

The outdated under-the-window AC unit did not cool and the fan made a clanking sound. I got in late and the room was 85 degrees. The hotel told me to re-power the AC. Still no luck to opened the window but the noise from I-25 was unbearable. The office chair was also broken.
Stayed 1 night in Mar 2025

4/10 Poor

Bessie

The room I was originally assigned was not made up. There was trash still in the room, the sink was dirty and the previous guest’s room key was still on the table.
Stayed 2 nights in Mar 2025

8/10 Good

Carol, Deerfield

Liked: Cleanliness, staff & service, property conditions & facilities
Busy, but nice area here in Aurora. Room was nice and spacious. Lots of shopping close by.
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie, Great Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great day! Convenient location, and lots of things in the area. Would recommend!
Stayed 2 nights in Mar 2025

6/10 Okay

Taylor

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
check in was pretty simple and easy. got right into our rooms. as im starting to unpack i fold back the sheets for my son to lay down..the fitted sheets are stained in multiple spots. i work in a hotel, i can tell these sheets have been popped and reused. i went to front desk and requested another room. this room was better, the bed was fresh but everything else was pretty dirty. the counter tops were grimy as if they had never been wiped off. the shelves in the shower were covered in left over soap gel. i dusted the headboards and the picture frames in the room, gross. the night was quiet after i got the room cleaned and settled in. fast forward to the third and final night there, i come out of my room to go get laundry from the dryer and there is a man, about 20-25, j***ing off in the hallway by the balcony on the second floor!!! pants down to his knees. i grabbed my laundry and headed to my room to call front desk. i didn’t see the guy by the balcony, phew. i look up, he’s by the stairway doing the same thing!! i ran in my room and called front desk. he did go looking for him. i’m unsure if they ever found him. this hotel was sketchy. the breakfast was insanely burnt and the pancake consistency was odd and tasteless. the juice had floating stuff in the bottom of the cup. bacon was burnt to a crisp. my 12 year old BOY threw his food away, RARE! i will never stay here again. hotel 1/10 staff 8/10.
Stayed 3 nights in Mar 2025

6/10 Okay

DeAnna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This was our first time staying in Aurora. This hotel has shopping in the area and eating places. It is about 1.5 hours to Estes Park and Garden of the Gods. It has a nice continental breakfast, and free coffee at a hours. Beds.and pillows were great! We didn’t get a chance to use the pool. My BIGGEST complaint was low water pressure and they give you a very small shampoo (not hardly enough for 1 person, had to ask for several more. Jenelle at the front desk was very helpful and informative.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pet friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Chad

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beyond the overwhelming smell of bleach from cleaning it wasn't so bad. The pool area looked nice. The room was old with new fixtures. Water pressure was sad but got hot quickly. Bed was not comfortable at all. The Ac/heater couldn't make it's mind up, no matter the setting used. I really will say it was a experience I will never have again.
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Traveled with partner
Very friendly staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like if you want to stay longer that you keep adding new deposit for each additional stay. When i have put a deposit for the previous stay. It would better if you keep deposit for the entire stay instead refunded and charge new deposit.
Stayed 2 nights in Feb 2025

6/10 Okay

Randy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only elevator is veerrry slow. The eggs at breakfast were too salty. The bed squeaks if you sit on it. They give you two towels and refused to give my wife a 3rd so she could wash her hair. You have to hunt down a maid to exchange wet towels for dry ones. We came back from a concert around midnight, the lobby door was locked and the device that was supposed to open it didn't work. We had to wait for the person at the front desk to get back from his trip to the bathroom so we could get inside from the cold
Stayed 3 nights in Feb 2025

6/10 Okay

david

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs work

Seeing as this was a best Western plus i hoped for better. It needs some work. First room every time i sat on the bed or moved on it sounded like a goose abd it was lumpy and so uncomfortable. Asked tobhave it fixed while we were out all day never happened. So late on the 2nd day had to oaxk up everything and move rooms. The bed Was a little more comfortable but same thing anytime i adjusted myself or moved it made noise like metal on metal. The shower was suoer touchy either to hot or cold and the tolit felt like you was on the floor. By the 2nd night though i felt like saying anything wouldn't have changed the stay so we out up with it
Stayed 3 nights in Feb 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times and the staff are always helpful and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location many times. The staff are always quick to respond to any issues and are always friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sulema

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a week and I loved it ! It was super peaceful the staff was great and it smelled and looked super clean ! Great experience!
Stayed 7 nights in Feb 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025