Comfort Suites Castle Rock

2.5 star property

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Photo gallery for Comfort Suites Castle Rock

Premium bedding, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast
Exterior
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
$170
includes taxes & fees
Sep 15 - Sep 16

Explore the area

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4755 Castleton Way, Castle Rock, CO, 80104
  • Outlets at Castle Rock
    ‪8 min walk‬
  • Metzler Ranch Community Park
    ‪11 min walk‬
  • Castle Pines Golf Club
    ‪4 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(16 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

8.8 out of 10
Excellent
(13 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Comfort Suites Castle Rock

Castle Rock hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Limited housekeeping is available.
Comfort Suites Castle Rock offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Castle Rock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Castle Rock provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Suites Castle Rock
Comfort Suites Hotel Castle Rock
Comfort Suites Castle Rock Hotel
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites
Comfort Suites Rock Rock
Comfort Suites Castle Rock Hotel
Comfort Suites Castle Rock Castle Rock
Comfort Suites Castle Rock Hotel Castle Rock

Comfort Suites Castle Rock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 317 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs to be updated and the mgmt needs some customer service training. I checked in late at night and the front door would not open all the way, the person on duty stood there laughing at me with my hands full and never offered to help me get in the lobby door. The fee per dog is out of control for an outdated hotel that needs to be renovated. The breakfast was not set up and there was no coffee in the morning at 8 when we left. To be charged the fee per night plus the dog fee for a sub par hotel that needs to be cleaned/updated is a hard pass for me. Never again will I stay here.
Stayed 1 night in May 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities
It was a decent relatively cheap hotel
Stayed 2 nights in May 2025

8/10 Good

Karly

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable, respectful, and happy staff
Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was older but very clean. Bed was comfortable! Bteakfast was good. I will stay there again!
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor customer service

Check in in was terribly slow, front desk employee was rude. Called for blankets and pillow, had to go to front desk and wait 30 minutes for them.
Stayed 1 night in May 2025

10/10 Excellent

Raelynn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chad

Stayed 2 nights in May 2025

6/10 Okay

Jeanne, New Hampton

Traveled with family
Liked: Staff & service
Property is outdated, but seemed to have fairly clean rooms. Breakfast was pretty awful on morning one, but was a little better the next day. I would not rate this above a 3 star.
Stayed 2 nights in May 2025

10/10 Excellent

Trisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the jet tub in the king suite I got. However was bummed when I realized the jets didn’t work in the tub. Overall the room was very clean. Can use some minor updating.
Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was actually great during our stay! I guess I was picturing “Embassy” Suites when I booked “Comfort” Suites—and this is a bit ‘less’ than Embassy…but the price was amazing and we had a perfectly comfortable time!
Stayed 2 nights in May 2025

10/10 Excellent

Flor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation and exceeded our expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay!
Stayed 2 nights in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

The staff was great!!!
Stayed 1 night in May 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility. Evening was quiet, room with a balcony was a plus. Did not try the breakfast due to our schedule. Popcorn ceiling was a little dated but clean. Only negative was the suite side couldn’t get much cooling without freezing out the bedroom side. We would choose to stay there again!
Stayed 1 night in May 2025

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
The property
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Fair stay.

The place was clean, and spacious, but dated. The carpet was lifting up on the edges at the bathroom door. The wallpaper in the bathroom had been previously damaged. The hair dryer, while it worked, sounded like it was about to die. It was a reasonable place to stay. Breakfast was a standard hotel breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Diane

Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay here again

Convenient location and comfort, good rate also.
Stayed 1 night in Apr 2025

10/10 Excellent

RANDALL, Ofallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and close to food
Stayed 1 night in Apr 2025

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & centrally located. Really appreciated they are pet friendly! Very clean comfortable room with a delicious breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

8/10 Good

RHONDA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bedding, great room layout, good to have a sofa, beds comfortable. Pool area needed work, update, cleaning. Breakfast food good, eggs were bad, ran out of coffee.
Stayed 1 night in Apr 2025