2/10 Terrible
Salam Jalal
Traveled with partner
Sep 24, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely horrific hotel. i wouldn’t even consider this a hotel. whatever you do im telling you do not waste your money here i was concerned when reading the reviews when i booked this on expedia. i booked 7 night 8 days coming from california to visit my fiance. as soon as we came we knew it was going to be a hell hole. to start check in was at 3 and we weren’t able to check in for A WHOLE HOUR. finally we checked in and the room key didn’t even work my fiance went to get another one and when we finally were able to go inside it looked nothing like the pictures. the bathroom ceiling was leaking everywhere and it smelt absolutely horrendous. we went to the front desk to ask for another room and once again the key wasn’t working. once we were able to come inside we noticed there was holes on the walls the front door was barley holding on. the bathroom ceiling also had a huge hole there were burns in the sheets from cigarettes the walls were dirty and the bathroom was so filthy. my fiancé and i could not stand to be there i went to the front desk and asked to speak to a manager and the lady up there was giving such attitude. she then tells me that the manager is on a plane and won’t be in today and asked them for even a partial refund and she said i need to wait for the manager. we went back the next day and still no one and the lady told me the manager would give me a call and never did. we’ve tried multiple times to call this “hotel” and no answer what so ever.
Salam Jalal
Stayed 7 nights in Sep 2024