6/10 Okay
Julie
Apr 15, 2025
Liked: Staff & service, room comfort
Hotel okay maybe worth a 8 rating but no higher
The location was great, but a little noisy next to the toll road. The bed was very comfortable. The hotel from the outside looks new and the lobby is nice. I found out the hotel is 2 years old. There are things you can tell they don’t keep up on maintenance. Each elevator had cracks in the tile floors, Ice machine out of order on the first floor, chipped furniture in our room and our rug was fraying. The first night our bedspread had lot of little strings on it and the sheets were not the nice hotel sheets. I had to go to the front desk around 10 pm the first night because I noticed in the bathroom that there was men’s beard hair or something along the floor that had not been cleaned and also pieces of mop string in the hallway. Another weird thing in the bathroom is the toilet is so far from the toilet paper under the bathroom sink, you almost have to fall off the toilet to reach the toilet paper. I finally had to take it off the holder and set it on top of the toilet so we could reach it. They did come and clean the room the next day after complaining and it was much better and better sheets and comforter on the bed too, like I said the bed was very comfortable. The hotel could be really good if they took care of more maintenance issues. They also have a breakfast each morning that wasn’t bad. The items varied each day.
Julie
Stayed 3 nights in Apr 2025