Quality Inn & Suites Castle Rock/SW Denver

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Castle Rock/SW Denver

Desk, laptop workspace, free WiFi, bed sheets
Indoor pool
Exterior
Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
200 E Wolfensberger Rd, Castle Rock, CO, 80109
  • Castle Rock City Hall
    19 min walk
  • Red Hawk Ridge Golf Course
    3 min drive
  • Metzler Ranch Community Park
    5 min drive
  • Denver, CO (APA-Centennial)
    17 min drive

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Castle Rock/SW Denver

Castle Rock hotel with indoor pool
This smoke-free hotel features an indoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Quality Inn & Suites Castle Rock/SW Denver offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Castle Rock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Castle Rock hotel also offers an indoor pool, a vending machine, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in October 2022.

Quality Inn & Suites Castle Rock/SW Denver is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality Inn & Suites Castle Rock/SW Denver Hotel
Quality Inn & Suites Castle Rock/SW Denver Castle Rock
Quality Inn & Suites Castle Rock/SW Denver Hotel Castle Rock

Quality Inn & Suites Castle Rock/SW Denver Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 202 out of 426 reviews" "
Rating 8 - Good. 108 out of 426 reviews" "
Rating 6 - Okay. 57 out of 426 reviews" "
Rating 4 - Poor. 26 out of 426 reviews" "
Rating 2 - Terrible. 33 out of 426 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jefrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and appeared to be recently remodeled.
Stayed 1 night in Aug 2024

6/10 Okay

Tami

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Needed a room to stay while in Castle Rock visiting family. It was okay. Room wasn’t very clean. Floors were dirty like they weren’t swept or mopped in weeks. Probably will find another place next visit.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised there was not a darkening shade as our room was on the east side. Staff very friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Stayed 5 nights in Aug 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Jun 2024

8/10 Good

Kira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay for a short stop that was closer to the airport. This hotel is about 45 minutes from the hotel and was right off of the highway.
Stayed 1 night in Aug 2024

10/10 Excellent

Kira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible customer service
Bob was the pm manager. He was rude, condescending and lacked customer service. I booked 2 rooms theough hotels.com and he could only find one. He complained about 3rd party companies and refused to acknowledge my confirmation number. He said it wasn’t the same. He gave me the one room at the quoted rate but said the other would be a walk in rate. The hotel charges $100 security deposit which was outrageous. It was however refunded at checkout. He later found the 2nd room and cancelled the later charge but was not happy or apologetic about it.
Stayed 1 night in Aug 2024

6/10 Okay

Joel

Traveled with family
Liked: Staff & service
No elevator. Breakfast consists of bagels, yogurts, cereal and waffle mix. Every morning around 6 am we would hear construction being done either outside or in the hotel (extra loud in the bathroom). AC kept turning off in our room in the middle of the night. Only good thing was that we were close to a lot of restaurants and Bob at the front desk was pretty friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jane

Traveled with family
Disliked: Staff & service
Kids were running around the hallway at night, no one made them stop. Breakfast sucked. The waffle was good but I asked where the bacon, biscuits and sausage were. The man at the front desk told me to go to the Waffle House around the corner. The fruit didn't look good either, bananas were rotten. Guess since you're only at three star hotel, you can't afford to give a breakfast to your guests 😢
Stayed 2 nights in Aug 2024

6/10 Okay

Rocky

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Lucas

Stayed 1 night in Aug 2024

8/10 Good

Art

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant next door was great.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Jun 2024

2/10 Terrible

Kira

Traveled with partner
Liked: Cleanliness
From the moment we got to our room to when we left, we kept having issues. Once we opened the door to our room, it was a blast in the face with clorine smell. We spoke with the front of house attendant, he gave us the option to move rooms or he could find some febreeze for us. We were fine with staying in the room, just needed somthing to clear up the smell. We were never notified when he found the febreeze, if he found it. He siad he'd contact us once found after contacting a manger, but never heard about it for the rest if the weekend. Second thing, is our cooler took WAY to long to cool down the room. So most of the time we were dying of heat. The windows would be shut and have the cooler on max cool at high and it took hours and hours. Third, our tv didnt work. The gentleman came to try figure it out, but couldnt get it to connect either, so that was a bummer. Fourth, we had no normal soap and our sink was constantly clogged. All in all, it was a terrible expirence, and were not pleased with anything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomadating
Stayed 4 nights in Jul 2024

10/10 Excellent

Tamera

Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was treated very badly by management. Pool was freezing cold and we asked about it and they said if we dont like it we should check.out. we were called twice at 7am by them waking us out of deep sleep. Never offerred apology or to make adjustments for their mistakes. Told us we were not welcomed back. Would never have gone back anyway to this place. Stay away if you want a happy stay.
Stayed 4 nights in Jul 2024