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The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Colorado Convention Center
    ‪7 min walk‬
  • Coors Field
    ‪18 min walk‬
  • Union Station
    ‪20 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View, Corner

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, City View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Signature Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(41 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 Bedroom, Smoking, City View

Royal Suite, 1 Bedroom, Smoking, City View | Premium bedding, down comforters, in-room safe, desk

Royal Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Signature Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(38 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Grand Suite, 1 Bedroom, Smoking, City View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, City View

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Smoking, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Smoking, City View

Presidential Suite, 1 Bedroom, Smoking, City View | Premium bedding, down comforters, in-room safe, desk

Presidential Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Brown Palace Hotel and Spa, Autograph Collection

4.5-star hotel in Downtown Denver
This smoke-free hotel features 3 restaurants, a full-service spa, and 3 bars/lounges. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The Brown Palace Hotel and Spa, Autograph Collection features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges.

This 4.5-star property offers access to a 24-hour business center and 19 meeting rooms. Event facilities measuring 31470 square feet (2924 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Brown Palace Hotel and Spa, Autograph Collection is a smoke-free property.

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 31,470 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Foe the price of my stay, I could’ve done much worse.
Stayed 4 nights in Mar 2025

10/10 Excellent

Staphanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers many activities in the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had so much history and class..you must partake in High Tea
Stayed 3 nights in Mar 2025

10/10 Excellent

Brook

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stsy
Stayed 1 night in Mar 2025

8/10 Good

Susan, Granite Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old style property, so much more character than the more common chain hotels. Biggest disappointment was that I was last here 25?years ago and the great restaurant has long gone!!! A bit of nostalgia!!
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Liked: Cleanliness, property conditions & facilities
Jazz band was great!
Stayed 1 night in Mar 2025

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Karling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying in an older hotel with some elegant vibes. Concierge Brad was extremely helpful with directions. Matthew, desk clerk, went out of his way to help me, doing so in a witty manner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I hoped for
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Stayed 1 night in Mar 2025

2/10 Terrible

Aimee

Stayed 1 night in Mar 2025

8/10 Good

Shanna

Traveled with group
Liked: Cleanliness, staff & service, amenities
This hotel was great. The valet, checking in and the room was great. They even gave us free truffles at the Ship's Tavern. The only issue was that the bathroom smelled of sewage pretty bad.
Stayed 1 night in Mar 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
I understand the hotel is an iconic landmark, but moving on into 2025 holding onto nostalgia is fantastic, but customer service and communication between guests and staff should be your priority. the old rooms are really lacking in amenities and facilities that do not represent the price of the room. I will make other choices in downtown Denver on future trips
Stayed 1 night in Mar 2025

10/10 Excellent

griselda

Liked: Cleanliness, staff & service
Every single thing was great other than they are a cashless hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities
I did not stay at this property and need a refund. The quality of the floor and room they gave me was so run down and had a horrible smell. The hotel said they would honor me a refund after I refused to stay there…still waiting on refund.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachin

Stayed 5 nights in Feb 2025

10/10 Excellent

sarah, chester

Liked: Cleanliness, staff & service, property conditions & facilities
The stuffs are super nice
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph

Business traveler
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, Riverside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time staying there
Stayed 2 nights in Feb 2025

4/10 Poor

Molly

Traveled with partner
No towels, the shower didn’t work and made a high pitch squealing noise and the bed was awful
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad! Stay away!!!

Absolutely terrible experience. I had parcels sent to the hotel in advance for a conference and the parcels couldn't be found for more than a day. The first room they gave me had been renovated the last time about 50 years ago. After I complained they gave me a bigger one. Not a better one. The room had a wardrobe with sliding doors. One door was missing, so you looked the whole day into an open wardrobe. I asked them about the door and they said, someone smashed the door and the door hadn't been replaced so far. On top they had a super loud air conditioning in the room. I measured the noise with my iPhone. It said 58 db. Day and night. No possibility to switch it off. Can you imagine to sleep with that noise? I told the room service about that and they said, they could bring me a bottle of champagne in exchange for the noise but the noise couldn't be changed. BTW: room service forgot to make my room the first day, so I had to remind them in the late afternoon to finally do my room and on top they didn't clean the floor. There was dirt in the room on the carpet and also in front of my room and it stayed there for incredible four days. And the worst is: nobody takes responsibility. On day two I wanted to talk to a manager. The receptionist went to the back and came back after 10 minutes to tell me that there is no manager on duty and she would be the one. That can't take ten minutes. Obviously the person in charge was not willing to come to the front desk and help me.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, Classic Colorado!

This historic hotel is phenomenal! Great service and amenities!
Stayed 1 night in Feb 2025