The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

3 bars/lounges
Classic Room, 1 Queen Bed, City View | Premium bedding, down comforters, in-room safe, desk
Exterior
Exterior
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Paramount Theater
    3 min walk
  • 16th Street Mall
    4 min walk
  • Civic Center Park
    5 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

Classic Room, 1 Queen Bed, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Signature Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

The Brown Palace Hotel and Spa, Autograph Collection

4.5-star hotel in Downtown Denver
This smoke-free hotel features 3 restaurants, a full-service spa, and 3 bars/lounges. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The Brown Palace Hotel and Spa, Autograph Collection features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges.

This 4.5-star property offers access to a 24-hour business center and 19 meeting rooms. Event facilities measuring 31470 square feet (2924 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Brown Palace Hotel and Spa, Autograph Collection is a smoke-free property.

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Valet parking on site (USD 59 per day; includes in/out privileges)

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 31,470 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1023 reviews" "
Rating 8 - Good. 186 out of 1023 reviews" "
Rating 6 - Okay. 102 out of 1023 reviews" "
Rating 4 - Poor. 50 out of 1023 reviews" "
Rating 2 - Terrible. 39 out of 1023 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible stay! Such a special hotel. So much history and beauty. The staff was increible. Th young lady at the front desk ( Allisa ) went above and beyond making our stay so special. We will surely come back next time we're visiting Denver!
Stayed 2 nights in Aug 2024

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brown Palace is an incredible hotel with lots of history. I very much enjoyed the tea. It is certainly up there with some of the best. I did wish the hotel had a cafe where I could get a light snack. My appetizer-size crab cake and glass of wine was quite overpriced but my only choice since I didn’t need a full dinner since I had eaten lunch out earlier in the day.
Stayed 1 night in Aug 2024

10/10 Excellent

Fredrick

Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All in all an amazing hotel with great character. Rooms exceptionally clean. I would say the showers were small and a bit too much water with a rainfall and regular showerhead in a tiny shower. Other than that, dining, experience and all was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service
Awesome
Stayed 1 night in Aug 2024

6/10 Okay

Ricky

Liked: Room comfort
Disliked: Staff & service
Hostory
Great place with all the history but to get service at the main desk took forever because of staffing.
Stayed 2 nights in Aug 2024

10/10 Excellent

merced

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful room
Stayed 3 nights in Aug 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic historic hotel with elegant atrium lobby, great for cocktails. Four different restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Disliked: Property conditions & facilities
The Brown has gone down. This has been our go to for years when visiting Denver, we are very disappointed to say we will be trying somewhere else on our next visit. Suggest staff and management alike begin to remedy their issues by reading “Hug Your Customers.” On top of the lack of hot water to our room, we have received far superior customer service at motels along the side of an interstate.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great live music
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it is supposed to be.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Theresa

Stayed 1 night in Jul 2024

10/10 Excellent

Leroy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. We loved that they have tea time and saw so many happy faces. Check them out, I hope it makes your heart happy as it did for us 💕
Stayed 1 night in Jul 2024

2/10 Terrible

Jack

Disliked: Property conditions & facilities
Run Down Rooms!
Brown palace is known to be a high end hotel in the downtown Denver area. When we checked in, the gal at the front argued with us in regard to the complementary breakfast. (English is not her strong suit) Turns out it was clearly noted on the reservation. Additionally, the fan above the bed made a hideous squeaking noise all night keeping us awake and miserable. The desk in the room is in shabby condition, It seems nobody is taking the time to maintain the rooms. Not worth the $500 plus dollars. There are many other options in Denver.
Stayed 1 night in Jul 2024