The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

Lobby
Executive Room, 1 King Bed, City View | Lobby
View from property
Property amenity
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
$184
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
321 17th St, Denver, CO, 80202
  • Place, Colorado Convention Center
    ‪7 min walk‬
  • Place, Coors Field
    ‪18 min walk‬
  • Place, Union Station
    ‪20 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(43 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(44 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 Bedroom, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 Bedroom, Non Smoking, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Brown Palace Hotel and Spa, Autograph Collection

4.5-star hotel in Downtown Denver
This smoke-free hotel features 3 restaurants, a full-service spa, and 3 bars/lounges. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The Brown Palace Hotel and Spa, Autograph Collection features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges.

This 4.5-star property offers access to a 24-hour business center and 19 meeting rooms. Event facilities measuring 31470 square feet (2924 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Brown Palace Hotel and Spa, Autograph Collection is a smoke-free property.

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 31,470 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Destination fee: USD 30
  • Resort fee: USD 34.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First night AC ran all night and was freezing cold. In the am there was limited hot water. One staff member was so rude we contacted the front desk. Tried to reach the GM with no call back. Supervisor did give us a room change. Love the hotel but will not come back.
Stayed 2 nights in Jul 2025

6/10 Okay

Laura

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Don

Traveled with partner
Liked: Amenities
Excellent customer service!!
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable!

Beautiful hotel with a lot of history. Surprised there were no robes in the rooms since it's part of the Autograph Collection.
Stayed 2 nights in Jul 2025

10/10 Excellent

ginger, Boulder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jazz band was great.
Stayed 1 night in Jul 2025

2/10 Terrible

Maurizio

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has great food options right at the hotel. With great old school charm, what more can you ask for?
Stayed 3 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Tiffanye

Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with a neat history. Easy access to 16th Street mall and dining options
Stayed 2 nights in Jul 2025

2/10 Terrible

Cheryl

Stayed 1 night in Jul 2025

2/10 Terrible

Derek

Liked: Cleanliness
Disliked: Staff & service, room comfort

Brown debacle

Arrived to Hotel at 5pm and was told room was not ready. An hour half latter was given access to our room. Found the toilet non functioning . Informed front desk and was told that it would taken care of. Return to the property at 11:30 pm and found that problem still exists with all cold water non operational. Informed the front desk and ask for different room but was told hotel was completely booked. I felt that they knew that room had issues. If they had been upfront about their predicament and place us into another hotel, I would've no issues
Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin, Colorado Springs

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Absolutely horrible, I have been triple charged for one night of stay, originally payed through Expedia, on check In confirmed that I already payed. On check out I asked the attended I could see how much I owe and was told over and over it would be emailed to me. Gave up checked my email latter that day and I was charged for the rooms again called the hotel and checked my bank statement and saw I now have three charges for one night of stay. I’m still disputing with the property about this. To top it all off there was no hot water and the mattress is still the original spring mattress.
Stayed 1 night in Jul 2025

8/10 Good

Doronit

Liked: Cleanliness
The hotel is nice but it’s old and a little overpriced
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the exception of 2 things: we couldnt change the temperature in the room. It was a bit chilly. We had difficulty operating the coffee machine. Instructions would have been helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Grandview

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the elevators unexpectedly went down, the staff were gracious and helpful. We did not feel inconvenienced at all. Staff from top to bottom were great. The room was fantastic. We would definitely stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Carolyn L

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rhett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the live music with the piano player and then later on with the jazz band. Made for a very relaxing afternoon and great ambiance. Oh and loved the American flag! Overall, a great experience staying there. One negative is the valet parking - $63! That is a bit outrageous even for this day and age. As much as we enjoyed staying there, the cost for valet parking will definitely weigh into our decision where to stay next time we come to Denver.
Stayed 1 night in Jun 2025