Tru By Hilton Denver Downtown Convention Center

2.5 star property

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Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Lobby
Reception
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    ‪4 min walk‬
  • Union Station
    ‪15 min walk‬
  • Coors Field
    ‪18 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Denver Downtown Convention Center

Hotel in Downtown Denver
Along with a bar/lounge, this hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe. Housekeeping is available on request.
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

3 meeting rooms are available. This Denver hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1081 out of 1841 reviews
Rating 8 - Good. 393 out of 1841 reviews
Rating 6 - Okay. 180 out of 1841 reviews
Rating 4 - Poor. 99 out of 1841 reviews
Rating 2 - Terrible. 88 out of 1841 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yichao

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel offers many family friendly games such as shuffle board, giant size connect 4, etc. Plenty of space to lounge and socialize. If booking thru home2, the room will have more amenities such as microwave and dishwasher than thru Tru
Stayed 1 night in Dec 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue terrible no hicieron la limpieza de la habitación, reclamé en recepción y me atendió un tipo en pésimas condiciones es de aseo ( igual que el hotel) con hedor a mariguana terrible, al solicitar una explicación de por qué no hacían el servicio, contestó “ no se hizo Porque ustedes no son clientes preferentes y aquí cada tres días se hace limpieza “, al solicitar hablar con alguien con mayor rango, nos correo de recepción. Anuncian que el Comedor se abre a las 6:00hs, al Acudir al mismo encontramos cerrado y abrieron hasta las 8:00 con una fila de 25 personas aproximadamente. Terrible arrepentido de hospedarme en este hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 3 nights in Dec 2024

4/10 Poor

Karen

Traveled with group
Disliked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Kyeisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

PAMELA

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel bem localizado, boa estrutura.
Hotel bem localizado, com boa estrutura. Nao tivemos serviço de quarto e tudo o que necessitamos temos que ir ate a recepção pegar. O hotel tem um fluxo auto de pessoas, é gente o tempo todo entrando e saindo do elevador. Nao tem segurança na entrada e encontrei um morador de rua andando pelo saguão do hotel, o que me deixou bem desconfortável. A estrutura do hotel é ótima, tem valet por $56 dólares valor do dia todo e pode tirar o carro quantas vezes quiser no dia. Mas vi que tem estacionamento próximo tambem. No geral o hotel é bom! Só a questão da segurança e falta de limpeza diária que deixou a desejar um pouco.
Stayed 2 nights in Dec 2024

4/10 Poor

Renee

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This is a very nice hotel for a great price! The complimentary breakfast was really good and had a wide variety.
Stayed 1 night in Dec 2024

4/10 Poor

Edrick

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked customer service for towels and they delivered them the next day. Also, someone activated the security alarms as a joke and we were evacuated. I was on the 17th floor and had to evacuate with my babies and my wife and the customer service people did not apologize or give us even a courtesy for the bad time. There are better options to stay in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

2/10 Terrible

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been past 10 days for the deposit return .. just wondering what is taking so long thanks Other than that it was awesome
Stayed 1 night in Dec 2024

8/10 Good

Milandy

Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dongjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Toilet bowl was stucked and bad water overflowed. Minimal toiletries
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Jodell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
It's good
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was great all round. I was only in for 1 night as I was working downtown but everything went perfectly
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was amazing! Very clean, comfortable and quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Eastchester, New York

Business traveler
Liked: Cleanliness
I wish there was a water cooler.
Stayed 6 nights in Nov 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

John M.

Stayed 2 nights in Nov 2024