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Tru By Hilton Denver Downtown Convention Center

2.5 star property

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Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Property preview
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$94
includes taxes & fees
Jan 13 - Jan 14

Explore the area

View in a map
801 15th Street, Denver, CO, 80202
  • Place, Colorado Convention Center
    ‪3 min walk‬
  • Place, Denver Center for the Performing Arts
    ‪3 min walk‬
  • Place, 16th Street
    ‪10 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(222 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Home2 Suites by Hilton Denver Downtown Convention Center
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 2,121 reviews
Home2 Suites by Hilton Denver Downtown Convention Center

About this property

Tru By Hilton Denver Downtown Convention Center

Hotel in Downtown Denver
Along with a bar/lounge, this hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe. Housekeeping is available on request.
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

3 meeting rooms are available. This Denver hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 64 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 64 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1104 out of 1806 reviews
Rating 8 - Good. 394 out of 1806 reviews
Rating 6 - Okay. 158 out of 1806 reviews
Rating 4 - Poor. 81 out of 1806 reviews
Rating 2 - Terrible. 69 out of 1806 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Quinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight downtown Denver right next to the 16th Street open mall, so many stores or dining areas to choose from, and only a 16 minute walk from thirsty lion which has a shuttle that takes you to red rocks for shows...not a bad walk, or they have a free bus ride that takes you up and down 16th St which also puts you in front of thirsty lion if need be
Stayed 2 nights in Oct 2025

8/10 Good

Carrie

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in downtown Denver
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.
Stayed 1 night in Oct 2025

8/10 Good

Justice

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff upon arrival and departure were great. Unfortunately, shortly after getting to our room, we discovered the TV wasn’t working. It would power on, but we couldn’t change the channel or use any functions. We called the front desk, and they said someone would come up right away. After waiting about an hour with no one showing up, we decided to head to dinner before our event. When we returned around 11 p.m., the TV still wasn’t working. We also noticed the toilet tank had no water and wouldn’t refill after flushing. We called the front desk again and were told there was no maintenance on site, but the staff member could come up and try to look at it himself. By the time he arrived, we had managed to get the toilet working by turning the valve off and back on. We let him know and brought up the TV issue again, but he repeated that maintenance wasn’t available and began backing out into the hallway and then left. I let the desk know when we were leaving about the TV not working and the toilet issues. She was very nice and apologetic.
Stayed 1 night in Oct 2025

8/10 Good

Xochitl

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely amazing!!!! Loved how dogs were welcomed!! However had planters blocked off for dogs :( we were able to find some turf but at the other hotel or pet place few blocks down. Yes it’s an “easy” walk however our dogs, they are still in training and bit of anxious of traveling. Having to walk that far was a very stressful experience for us and our dogs. While yes, our dogs or problems but they are also guests and should have at least one or two tree areas close by for convenience and inclusivity
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy and close to 16th St
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, easy to get everywhere downtown. Gabby at the hotel bar was so kind and accommodating. Grab and go pantry is great. Comfortable bed in a compact room. Quiet. Shower door design is allowing a lot of water out, which may be a maintenance nightmare down the road. Would absolutely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good attitude
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Traveled with partner
like the breakfast and 24 hour coffe
Stayed 3 nights in Sep 2025

10/10 Excellent

Arielle

Stayed 1 night in Sep 2025

8/10 Good

Elynna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Paying additional #60+ for parking is a bit outrageous.. P.S no shoes no service at breakfast!!
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, and very convenient to get to ball arena.
Stayed 1 night in Sep 2025

10/10 Excellent

Lora

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is no TRU sign in front of the building where the address is. The entrance area is the worst that I've ever encountered. TRU shares the property with another Hilton property and all of the people checking in and going in and out of the building have about 8 feet to wiggle through the doors. The other entrance was shut down for our entire stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chen-Hsun, TAIPEI

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Tasia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable. Elevators are slow and people tend to pile up
Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Bonnie

Stayed 1 night in Sep 2025

10/10 Excellent

Sam and Matan

Stayed 2 nights in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Stayed 1 night in Sep 2025

2/10 Terrible

Kathy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Zero frills to where it was not functional. No closet, just a hanging rail and some hooks. Not even a single drawer for any unpacking. No safe for valuables. No place to sit except the bed or the single uncomfortable desk chair with no real way to watch the TV except laying on the bed. Also, parking was problematic and they charged $64 per night for valet.
Stayed 3 nights in Sep 2025