Tru By Hilton Denver Downtown Convention Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Lobby
Reception
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    4 min walk
  • Denver Center for the Performing Arts
    4 min walk
  • Paramount Theater
    6 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Denver Downtown Convention Center

Hotel in Downtown Denver
Along with a bar/lounge, this hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe. Housekeeping is available on request.
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

3 meeting rooms are available. This Denver hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 987 out of 1681 reviews" "
Rating 8 - Good. 360 out of 1681 reviews" "
Rating 6 - Okay. 164 out of 1681 reviews" "
Rating 4 - Poor. 88 out of 1681 reviews" "
Rating 2 - Terrible. 82 out of 1681 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kedwy

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Very upset. Didn’t got room service. I had to go myself to get more towels. Breakfast very complete and nice. Only vallet parking $52 per night. NO OTHER OPTIONS FOR PARKING
Stayed 2 nights in Sep 2024

6/10 Okay

jeffrey

Stayed 3 nights in Sep 2024

10/10 Excellent

Terin

Traveled with group
This was by far the best hotel. It was clean, friendly staff and service. The valet parking attendants were fast and friendly. I can’t wait to stay there again. All the staff was very knowledgeable and gave me excellent recommendations for places to see and to eat
Stayed 2 nights in Sep 2024

6/10 Okay

Christy

Traveled with partner
Disliked: Amenities
The room was tiny and not very updated. The bathroom made it feel like I was staying at a hostel. Also, when I got my car key fob back from valet, it looks like they had pried open the fob for some reason. I literally just changed the battery the day before. There was nothing wrong with it and it was not damaged when I gave it to the valet.
Stayed 1 night in Sep 2024

10/10 Excellent

Twain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Liked: Amenities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern, new, and clean. Breakfast was decent with eggs, pancakes, yogurt, juice, good coffee. The room desk was a little small to work on. Would have liked some bar soap. Valet parking is pricey.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Parking overnight was expensive.
Stayed 2 nights in Sep 2024

8/10 Good

Angela

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
A lot of the staff is very unfriendly
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great! We always stay there when in Denver.
Stayed 1 night in Sep 2024

6/10 Okay

Jesse

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

bryan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I don’t like sticker shock which is what I got when checking in for an additional $120 added onto card in case I do damage. I get it’s refundable but they charge your card for it at desk. And the person at desk moved onto next person with an attitude before I was done talking to her. And then parking was $56 a night. I found a garage near hotel for half that. Breakfast wasn’t very good either taste-wise. Will not book again
Stayed 2 nights in Sep 2024

4/10 Poor

ash

Stayed 2 nights in Sep 2024

8/10 Good

Megan

Traveled with partner
The hotel was nice. Breakfast was good. Elevator was broken the entire stay. Only 3 were working.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

JUAN

Liked: Cleanliness, property conditions & facilities
Breakfast its not good
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to access and easily identifiable.
Stayed 1 night in Sep 2024

6/10 Okay

Deborah Renee

Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have ever stayed in!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee
It was clean. Best cup if coffee i have had at a hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Michelle

Traveled with family
Liked: Property conditions & facilities
Wifi not free. There is no self park. Valet fee is outrageous.
Stayed 1 night in Sep 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024