Tru By Hilton Denver Downtown Convention Center

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Lobby
Lobby
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    ‪4 min walk‬
  • Denver Center for the Performing Arts
    ‪4 min walk‬
  • Paramount Theater
    ‪6 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Denver Downtown Convention Center

Hotel in Downtown Denver
Along with a bar/lounge, this hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe. Housekeeping is available on request.
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

3 meeting rooms are available. This Denver hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 997 out of 1698 reviews" "
Rating 8 - Good. 362 out of 1698 reviews" "
Rating 6 - Okay. 166 out of 1698 reviews" "
Rating 4 - Poor. 88 out of 1698 reviews" "
Rating 2 - Terrible. 85 out of 1698 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy guests
Very noisy guests on same corridor. Running arround at 3 am shouting they need champagne.
Stayed 1 night in Oct 2024

4/10 Poor

Keith

Disliked: Staff & service, room comfort
Won’t stay here again
The room was fine but the bed wasn’t comfortable. They had a minimum of pillows and when I asked for more during the middle of the night, they didn’t bring any up. Lots of street noise as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, the room was great and the location was even better.
Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Stayed 3 nights in Sep 2024

2/10 Terrible

Sunshine

Stayed 2 nights in Sep 2024

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and conveniently located near the convention center
Stayed 1 night in Oct 2024

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in great condition and the room was really good. Very big bathroom which was a plus. The bad part was the breakfast. There were never enough forks during our 3 days. On the last day I ate eggs with a spoon. Although the quality of the food was good there wasn’t enough of it. On Saturday they ran out of coffee during the 45 mins we were there. Then came up and the lobby also didn’t have coffee. The day before no creamer of any kind. It was busy and I get that but the dirty dishes were pilling up and no one removed them. I have pictures of it. Every time you asked someone for something they would pass the buck. I stopped at the front desk and asked for a late check out because my daughter got sick during the trip. The young lady said yes after confirming we were rewards members. Then she no. “I read the screen wrong, call tomorrow and they can deal with it”. She also passed the buck. Great hotel but service was just ok
Stayed 3 nights in Oct 2024

6/10 Okay

Peyton

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
It wasn’t bad but I still think it’s overpriced
There was a lot of doors slamming, especially in the morning. And people being super loud in the hallways which echoed in our room. It is kind of a bummer that the parking costs an additional $56 per night but it’s in such an inconvenient spot that you almost have to use that valet…so I paid almost $300 for one night and it was a below average experience and I could have probably had the same but cheaper experience at a motel. Employees were nice but we are easy guests so we didn’t need anything special.
Stayed 1 night in Oct 2024

10/10 Excellent

Allanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Shari, PUEBLO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Stayed 2 nights in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, room comfort
Review October 10, 2024
Great place! Breakfast was amazing. Best hotel continental breakfast I have ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas

Traveled with family
Great Location for downtown area.
Stayed 1 night in Oct 2024

10/10 Excellent

Pirker

Stayed 1 night in Oct 2024

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good location. close to coors field 15mn walk
Stayed 1 night in Sep 2024

8/10 Good

Jennalee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

GARY, WILKES-BARRE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Most staff was helpful. Lacked some essentials (safe, ice bucket, hangers, etc). Bar was closed Saturday night
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Our room was clean and fairly comfortable. (We both banged our knees repeatedly on the beds' platforms.) Parking is brutally expensive and very hard to find. (We had to call the hotel twice to find the valet entrance.) Staff is friendly but will not go out of their way for you. I wanted a bucket of ice, but couldn't find an ice bucket in the room. I went down to the front desk and they said the ice buckets were next to the ice makers, which were only on three floors in the 21-floor hotel. I checked all three ice makers, and there were no ice buckets. I called the front desk and told them. They said they would send up a bucket of ice. Instead they just sent a bucket and I had to repeat my visit to the ice maker. To get a bucket of ice took me close to 35 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

Sujit Kumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. The staffs were very helpful.
Stayed 1 night in Oct 2024