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The staff was so kind and accommodating.

This is a really lovely hotel. The rooms are luxurious, clean and quiet. The included breakfast is excellent, the rooftop bar and pool are beautiful and relaxing places to spend a couple of hours with a beer and watch the sunset. All of the staff are incredibly attentive and friendly - service was excellent all around. The location in the old quarter and close to the lake is fantastic for sight seeing and taking in the bustling atmosphere. Highly recommend this hotel.

this hotel is beautiful. one of the nicest places i’ve stayed in Vietnam

What a fantastic hotel to stay in. It’s based in the Old Quarter with Train Street a five minute walk away. Ruth and all the staff were so friendly and went out of their way to make us feel at home. At breakfast, we were greeted by name and we couldn’t ask for better service from all staff. We honestly didn’t want to leave. I would thoroughly recommend this hotel to anyone looking for outstanding service and in the heart of the Old Quarer.

Great location, amazing staff

This was one of my favorite hotels to stay in as the staff was so kind and helpful. They made sure to take care of me and I really appreciate all of their hospitality and hard work. The location is close to everything and the room was spacious and clean. I would definitely stay here again and if ever in Hanoi.

The bathroom could use a little more attention. Mold growth on the ceiling, in the corners of the bathroom and underneath the sink.