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Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This family-friendly hotel also offers a library, a terrace, and barbecue grills. A roundtrip airport shuttle (available 24 hours), a theme park shuttle, and a train station pick-up service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arrokhampa By Zinc Journey Shangrila has designated areas for smoking.

  • Library
  • Picnic area
  • Express check-in
  • Daily
  • Children's games
  • Water dispenser
  • Free theme park shuttle
  • Free airport transportation
  • Lockers available
  • Free self-serve breakfast
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Books
  • Free valet parking
  • Games
  • Limo or town car service available
  • Infant/toddler toys
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Shared microwave
  • Shopping on site
  • Designated smoking areas
  • Shared refrigerator
  • Free bus station shuttle
  • Tea service
  • Parking (limited spaces)
  • Total number of rooms - 17
  • Number of floors - 3
  • Fireplace in lobby
  • Barbecue grill(s)
  • Couples/private dining
  • Coffee/tea in common areas
  • Art gallery on site
  • Number of bars/lounges - 1
  • Free train station drop-off
  • Firepit
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 2012
  • Evening entertainment
  • Free WiFi
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Number of restaurants - 2
  • Firewood (free)
  • Fully fenced
  • Free train station pickup
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Playground on site

Room Amenities

Arrokhampa By Zinc Journey Shangrila offers 17 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Balcony
  • Yard
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • TV size: 40
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Free long-distance calls
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Child-size slippers
  • Restaurant dining guide
  • Heated floor
  • Heated floors

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

A complimentary self-serve breakfast is served each morning between 7:30 AM and 10:00 AM.

Sama tasa - This restaurant specializes in Eastern European cuisine and serves breakfast, brunch, lunch, and dinner.

Family Dining Room - Onsite family restaurant. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Self parking fee: CNY 30 per night (in/out privileges)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Car required

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Arro Khampa Zinc Journey Shangri-La Hotel Deqin
  • Arro Khampa Zinc Journey Hotel
  • Arro Khampa Zinc Journey Shangri-La Deqin
  • Arro Khampa Zinc Journey
  • Arro Khampa Zinc Journey Shan
  • Cigen Gyalthang Hotel
  • Arro Khampa by Zinc Journey Shangri La
  • Arrokhampa By Zinc Journey Shangrila Hotel
  • Arrokhampa By Zinc Journey Shangrila Deqin
  • Arrokhampa By Zinc Journey Shangrila Hotel Deqin

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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