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Shangri-la Karesansui Hotel

4.5 star property

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Photo gallery for Shangri-la Karesansui Hotel

Interior
Courtyard
Lobby sitting area
Deluxe Family Room | Down comforters, individually decorated, blackout drapes, free WiFi
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
No.89 of Cuo Lang Road, North Gate, Dukezong Ancient City, Deqin, Yunnan, 674400
  • Dukezong Ancient Town
    ‪4 min walk‬
  • Guishan Park
    ‪7 min walk‬
  • Diqing Museum
    ‪7 min walk‬
  • Gyalthang (DIG-Diqing)
    ‪6 min drive‬

Room options

View all photos for Suite

Suite | Down comforters, individually decorated, blackout drapes, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, individually decorated, blackout drapes, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Down comforters, individually decorated, blackout drapes, free WiFi

Deluxe Family Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe King Room

Deluxe King Room | Down comforters, individually decorated, blackout drapes, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Terrace

Suite with Terrace | Down comforters, individually decorated, blackout drapes, free WiFi

Suite with Terrace

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About this property

Shangri-la Karesansui Hotel

4.5-star Shangri-La guest house with restaurant
A restaurant, a bar/lounge, and self parking are available at this guesthouse. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
Shangri-la Karesansui Hotel offers 15 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels.

Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury guesthouse also offers a terrace, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Shangri-la Karesansui Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CNY 30 per night)

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: CNY 30 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately CNY 30 per person
  • Uncovered self parking fee: CNY 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Karesansui Hotel
Shangri-la Karesansui
Shangri-la Karesansui Hotel Deqin
Shangri-la Karesansui Deqin
Guesthouse Shangri-la Karesansui Hotel Deqin
Deqin Shangri-la Karesansui Hotel Guesthouse
Guesthouse Shangri-la Karesansui Hotel
Shangri-la Karesansui
Shangri la Karesansui Hotel
Shangri La Karesansui Deqin
Shangri La Karesansui Deqin
Shangri-la Karesansui Hotel Deqin
Shangri-la Karesansui Hotel Guesthouse
Shangri-la Karesansui Hotel Guesthouse Deqin

Shangri-la Karesansui Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

phrommeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Wah Shiong Sonny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Nice little boutique hotel in old town. Kudos to the staff - friendly and very helpful.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool little hotel, just inside the Dukezong ancient city part of Shangri-la (Deqen). Great base for local highlights like Sumtsaling Monastery and Potatso National Park. Seems almost brand new, very comfortable, and all the models cons. Staff were fantastic, extremely helpful with organizing trips, and very welcoming. Provided a great home cooked breakfast, and even made me some local soup at 10pm after a long day touring. Highly recommend.
Stayed 1 night in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This hotel was amazing. The staff were excellent and very helpful
Stayed 1 night in Oct 2018

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Shangri-la
It's a wonderful hotel - new, clean and comfortable. Easily the best that we have stayed in our two-week trip in China. Staff were warm and friendly. They went out of their way to make sure guests feel welcome there. They picked us up from the coach station on arrival and dropped us off to the airport on departure. The breakfast that was included was delicious and freshly made every morning. The location was two minutes walk from the centre of Shangri-la old town. The whole hotel environment was serene and relaxing. It's a great place to chill-out and holiday.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel Staff
We had an excellent experience in the hotel despite my husband had a bad high altitude sickness. The staff were very helpful, the breakfast was amazing, and the room was very clean and comfortable.
Stayed 4 nights in Jun 2018

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and good place
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning place Great service
Stayed 2 nights in May 2018

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and pretty
Cars are not allowed in the ancient city the hotel is located. The hotel is around 100m from the north gate. Overall, the hotel is very pretty. However, due to all the stone steps and stairs you will require the hotel staff help to move the lugguage to room and vice versa. The hotel got drivers whom can bring you to shangrila attraction - national park rmb 200 or airport rmb 30

10/10 Excellent

FJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
communicative and friendly staff
The staff was very friendly and helpful ... some of them spoke good English Large and nice room Delicious breakfast Perfect location in the old center of Shangri-la Only two observations: the reception area with different design, but little functional The general circulation inside the hotel is not comfortable and even less with luggage. Possibly a problem for older people

10/10 Excellent

kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! Really beautifully designed! Service was perfect

10/10 Excellent

B&B Travels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Hospitable
We took a 10 day trip to Yunnan and stayed at the Hilton and Grand Hyatt in the cities we visited and this hotel was the most hospitable to its guests. The owners really thought of everything and were extremely helpful in every way. Would highly recommend.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
喜歡它設施很新，房間設計美麗，先進不落後，最重要是舒服，特別在容易高反的地方，舒適干淨真的很重要！店員很nice
Stayed 2 nights in Oct 2019

8/10 Good

ten

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地元でもオシャレな設計で有名な小さなホテルでした。 スタッフがとても親切で、観光から帰ると暖かい生姜茶、夜は白キクラゲのスープを持ってきてくれます。 今回、3泊3部屋でしたが、それぞれに部屋が違い、カレサンスイの名前通り、日本の枯山水の庭のイメージの部屋はなかなか面白かったのですが、一階の部屋以外は、正直、オシャレすぎて使いにくい感じでした。 一階の部屋は充分な広さと、お茶するための小上がりなどもあり、アメニティも高級でオシャレで良かったのですが、お手洗いは、もう少し隠して欲しかったです。 香格里拉の広場からも近く、散策にも便利。 良いホテルでした。
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
雰囲気の良い清潔なホテル
今回真冬の滞在であったが、部屋には業務用エアコンの他、シャワー室には天井にエアコンが設置されていて3泊を通じて寒いと感じることは無かった。またベッドには電気毛布が敷かれていて暖かく寝ることができた。ホテル名前にもある「枯山水」は部屋の中にも再現されてあり、外国人旅行者にとっては、感動するかもしれない。しかし、部屋のスペースの殆どに石と砂利が敷かれていて ちょっとした部屋内の移動でも大変。障害物競争のようである。高地に慣れていない旅行者にとっては苦痛となる。雰囲気よりも機能性を優先したい旅行者にはお勧めできない。水道水はホテルのせいではないと思うが、カビ臭い。フロントの女性は親切だが英語は理解できない。誰か一人でいいから英語が分かる人がいると助かる。一方で、このホテルは新しく清潔。古城内にあり、近く店は無いが、5分も歩けば古城の中心に行ける。料金設定は高いが、雰囲気を重視する旅行者にはお勧めできる。
Stayed 3 nights in Jan 2019

10/10 Excellent

Wan Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一再入住的酒店/客棧
酒店位置好 在古城裹面 可是晚上不會吵 服務員很貼心 需要的物品 提出的要求 都很快辦妥 訂了3人房 房間很大 裝潢很漂亮 下次還會再住
Stayed 3 nights in Aug 2018

10/10 Excellent

anonyme, Shangri-La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Chambres modernes, le personnel de l'hotel est adorable
Stayed 4 nights in Sep 2018

10/10 Excellent

JOSE MARIA

Buena opción para visitar Shangri-la
Es un hotel muy bonito, con un diseño muy moderno y con habitaciones amplias y con todas las comodidades. El personal es muy amable y el desayuno es bastante completo. El baño está separado de la habitación solo por una cortina. Es en la parte vieja de la ciudad, donde se concentra el turismos y hay multitud de tiendas y restaurantes. Ayudan a preparar excursiones.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有设计感的民宿，服务业很贴心，是在独克宗古城很不错的住宿。但房屋的太注重设计而稍微忽视了实用性，走路时不得不随时注意脚下。早餐若能提供更多选择就更好了，比如牛奶和水果。总体来说很满意。
Stayed 2 nights in Jun 2018